Quality Loan Service Corporation
323 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quality Loan Service Corporation complaint mix by product
- Mortgage 259 80.2% – 0% relief
- Debt collection 61 18.9% – 2% relief
- Credit reporting 2 0.6% – 0% relief
- Debt or 1 0.3% – 0% relief
How Quality Loan Service Corporation's 323 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 259 |
| Debt collection | 61 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 225 |
| WA | 48 |
| NV | 22 |
| OR | 11 |
| AZ | 9 |
| MA | 1 |
| DE | 1 |
| UT | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 108 |
| Struggling to pay mortgage | 55 |
| Loan servicing, payments, escrow account | 30 |
| Trouble during payment process | 20 |
| Disclosure verification of debt | 18 |
| Other | 17 |
| Took or threatened to take negative or legal action | 14 |
| Settlement process and costs | 13 |
| Attempts to collect debt not owed | 7 |
| False statements or representation | 7 |
| Application, originator, mortgage broker | 7 |
| Closing on a mortgage | 6 |
| Cont'd attempts collect debt not owed | 4 |
| Written notification about debt | 4 |
| Taking/threatening an illegal action | 3 |
| Communication tactics | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Incorrect information on your report | 1 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 11 | 100% |
| 2014 | 45 | 100% |
| 2015 | 64 | 100% |
| 2016 | 64 | 98.4% |
| 2017 | 57 | 96.5% |
| 2018 | 27 | 92.6% |
| 2019 | 18 | 100% |
| 2020 | 4 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 50% |
| 2023 | 5 | 60% |
| 2024 | 7 | 71.4% |
| 2025 | 7 | 57.1% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Quality Loan Service Corporation
Quality Loan Service Corporation's 323 logged complaints stay concentrated: only 9 states show a filing on record. Only 23.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-18.
Quality Loan Service Corporation answers 96% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quality Loan Service Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Quality Loan Service Corporation have?
323, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Quality Loan Service Corporation respond to complaints on time?
96% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Quality Loan Service Corporation?
"Loan modification,collection,foreclosure", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.