CFPB · Single-product concentration
Quality Loan Service Corporation
323 CFPB complaints · 80.2% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Quality Loan Service Corporation: 80.2% of 323 CFPB complaints sit in "Mortgage". Timely 96% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- -50% filings 2012 to 2026
CFPB relief outcome brief
CCDB company quality-loan-service-corporation
0.6% relief · 96% timely · 323 filings · Mortgage
Same-product relief peers
Nearest relief peer: Lakeview Loan Servicing, LLC (0.6% relief)
Quality Loan Service Corporation closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 323 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quality Loan Service Corporation complaint mix by product
- Mortgage 259 80.2% – 0% relief
- Debt collection 61 18.9% – 2% relief
- Credit reporting 2 0.6% – 0% relief
- Debt or 1 0.3% – 0% relief
How Quality Loan Service Corporation's 323 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 259 |
| Debt collection | 61 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Concentrated filing states for Quality Loan Service Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 69.7% of this company's filings
Quality Loan Service Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -50% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 225 |
| WA | 48 |
| NV | 22 |
| OR | 11 |
| AZ | 9 |
| MA | 1 |
| DE | 1 |
| UT | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 108 |
| Struggling to pay mortgage | 55 |
| Loan servicing, payments, escrow account | 30 |
| Trouble during payment process | 20 |
| Disclosure verification of debt | 18 |
| Other | 17 |
| Took or threatened to take negative or legal action | 14 |
| Settlement process and costs | 13 |
| Attempts to collect debt not owed | 7 |
| False statements or representation | 7 |
| Application, originator, mortgage broker | 7 |
| Closing on a mortgage | 6 |
| Cont'd attempts collect debt not owed | 4 |
| Written notification about debt | 4 |
| Taking/threatening an illegal action | 3 |
| Communication tactics | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Incorrect information on your report | 1 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 11 | 100% |
| 2014 | 45 | 100% |
| 2015 | 64 | 100% |
| 2016 | 64 | 98.4% |
| 2017 | 57 | 96.5% |
| 2018 | 27 | 92.6% |
| 2019 | 18 | 100% |
| 2020 | 4 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 50% |
| 2023 | 5 | 60% |
| 2024 | 7 | 71.4% |
| 2025 | 7 | 57.1% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Quality Loan Service Corporation filings cluster in one product
Quality Loan Service Corporation's 323 logged complaints stay concentrated: only 9 states show a filing. Only 23.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-18.
Quality Loan Service Corporation answers 96% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quality Loan Service Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Quality Loan Service Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 323.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Quality Loan Service Corporation (96% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration