CFPB · Heavy filing volume
Resurgent Capital Services L.P.
69.0K CFPB complaints (heavy-volume third) · 59 states · top issue Attempts to collect debt not owed.
Resurgent Capital Services L.P. is in the heavy-volume third with 69.0K CFPB complaints (ranks #10 of 342). Timely 100% · relief 20.4% · top product Debt collection. Allegations, not findings.
- Heavy filing volume
- +94633.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company resurgent-capital-services-l-p
20.4% relief · 100% timely · 69.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Adler Wallach & Associates, Inc. (20.4% relief)
Resurgent Capital Services L.P. closes 20.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Resurgent Capital Services L.P. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (56/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
95 / 100 percentile-benchmarked
20.4% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
56 / 100 percentile-benchmarked
75.9% of complaints closed with an explanation to the consumer
How 69.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Resurgent Capital Services L.P. complaint mix by product
- Debt collection 51K 73.5% – 22% relief
- Credit reporting 13K 19.5% – 21% relief
- Credit reporting, 4K 5.3% – 6% relief
- Credit card 677 1.0% – 18% relief
- Credit card 180 0.3% – 9% relief
- Debt or 160 0.2% – 19% relief
- Mortgage 146 0.2% – 8% relief
Heavy-volume mix: how Resurgent Capital Services L.P.'s 69.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 50.5K |
| Credit reporting or other personal consumer reports | 13.4K |
| Credit reporting, credit repair services, or other personal consumer reports | 3.7K |
| Credit card | 677 |
| Credit card or prepaid card | 180 |
| Debt or credit management | 160 |
| Mortgage | 146 |
| Credit reporting | 57 |
| Payday loan, title loan, personal loan, or advance loan | 53 |
| Consumer Loan | 30 |
| Payday loan, title loan, or personal loan | 23 |
| Checking or savings account | 14 |
| Bank account or service | 13 |
| Vehicle loan or lease | 12 |
| Money transfer, virtual currency, or money service | 10 |
| Student loan | 10 |
| Payday loan | 1 |
Nationwide filing states for Resurgent Capital Services L.P.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 13% of this company's filings
Resurgent Capital Services L.P. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14.2K
- +94633.3% vs 2012
Volume vs. relief
Where Resurgent Capital Services L.P. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Resurgent Capital Services L.P. files more complaint volume than 97% of them, and closes complaints with relief more often than 82% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 69,010 · Closed with relief: 20.4%
Top States
| State | Complaints |
|---|---|
| TX | 9.0K |
| FL | 8.2K |
| CA | 6.2K |
| GA | 6.1K |
| NY | 3.7K |
| IL | 3.1K |
| PA | 3.1K |
| NJ | 2.3K |
| NC | 2.2K |
| OH | 2.0K |
| MI | 1.9K |
| SC | 1.7K |
| MD | 1.7K |
| LA | 1.6K |
| AL | 1.6K |
| VA | 1.5K |
| TN | 1.2K |
| AZ | 1.2K |
| MS | 915 |
| IN | 905 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 20.9K |
| Written notification about debt | 9.3K |
| Incorrect information on your report | 8.6K |
| False statements or representation | 8.3K |
| Took or threatened to take negative or legal action | 7.4K |
| Improper use of your report | 4.5K |
| Problem with a company's investigation into an existing problem | 3.1K |
| Communication tactics | 1.5K |
| Problem with a credit reporting company's investigation into an existing problem | 1.1K |
| Electronic communications | 964 |
| Cont'd attempts collect debt not owed | 847 |
| Disclosure verification of debt | 607 |
| Threatened to contact someone or share information improperly | 469 |
| Getting a credit card | 209 |
| Taking/threatening an illegal action | 125 |
| Credit monitoring or identity theft protection services | 96 |
| Closing your account | 70 |
| Loan servicing, payments, escrow account | 69 |
| Other features, terms, or problems | 62 |
| Confusing or missing disclosures | 60 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 15 | 100% |
| 2013 | 342 | 99.4% |
| 2014 | 752 | 98.7% |
| 2015 | 466 | 100% |
| 2016 | 412 | 99.8% |
| 2017 | 850 | 100% |
| 2018 | 1.2K | 100% |
| 2019 | 1.3K | 100% |
| 2020 | 1.9K | 100% |
| 2021 | 2.8K | 100% |
| 2022 | 2.8K | 100% |
| 2023 | 5.1K | 100% |
| 2024 | 13.2K | 100% |
| 2025 | 23.7K | 100% |
| 2026 | 14.2K | 100% |
Source: CFPB Consumer Complaint Database
Resurgent Capital Services L.P. in the heavy-volume third
Resurgent Capital Services L.P.'s 69,010 logged complaints reach a nationwide footprint - 59 states have at least one filing. Only 32.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#10 of 342).
Resurgent Capital Services L.P. answers 100% of complaints inside the CFPB's tracked window and closes 75.9% with a written explanation. 20.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Resurgent Capital Services L.P..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Resurgent Capital Services L.P.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 69.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Resurgent Capital Services L.P. (#10 of 342; 100% timely; 20.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume