Total complaints
52.0K
Filed since 2012
52.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
52.0K consumer complaints filed with the CFPB
This profile shows Resurgent Capital Services L.P.'s complaint history from CFPB public records. 52,006 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 20.3% of cases.
Total complaints
52.0K
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
20.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Resurgent Capital Services L.P.'s 52.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 38.0K |
| Credit reporting or other personal consumer reports | 9.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 3.1K |
| Credit card | 518 |
| Credit card or prepaid card | 155 |
| Mortgage | 146 |
| Debt or credit management | 114 |
| Credit reporting | 57 |
| Payday loan, title loan, personal loan, or advance loan | 39 |
| Consumer Loan | 26 |
| Payday loan, title loan, or personal loan | 20 |
| Bank account or service | 13 |
| Vehicle loan or lease | 11 |
| Checking or savings account | 10 |
| Money transfer, virtual currency, or money service | 9 |
| Student loan | 9 |
| Payday loan | 1 |
| State | Complaints |
|---|---|
| TX | 6.6K |
| FL | 6.1K |
| CA | 4.8K |
| GA | 4.6K |
| NY | 2.8K |
| PA | 2.4K |
| IL | 2.3K |
| NJ | 1.7K |
| NC | 1.6K |
| OH | 1.6K |
| MI | 1.4K |
| SC | 1.3K |
| MD | 1.3K |
| LA | 1.2K |
| VA | 1.2K |
| AL | 1.1K |
| TN | 930 |
| AZ | 868 |
| IN | 683 |
| NV | 666 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 15.3K |
| Written notification about debt | 7.1K |
| Incorrect information on your report | 6.4K |
| False statements or representation | 6.1K |
| Took or threatened to take negative or legal action | 5.7K |
| Improper use of your report | 3.4K |
| Problem with a company's investigation into an existing problem | 2.3K |
| Communication tactics | 1.2K |
| Problem with a credit reporting company's investigation into an existing problem | 867 |
| Cont'd attempts collect debt not owed | 798 |
| Electronic communications | 692 |
| Disclosure verification of debt | 581 |
| Threatened to contact someone or share information improperly | 338 |
| Getting a credit card | 158 |
| Taking/threatening an illegal action | 119 |
| Credit monitoring or identity theft protection services | 71 |
| Loan servicing, payments, escrow account | 69 |
| Closing your account | 57 |
| Loan modification,collection,foreclosure | 52 |
| Improper contact or sharing of info | 52 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 16 | 100% |
| 2013 | 342 | 99.4% |
| 2014 | 752 | 98.7% |
| 2015 | 427 | 100% |
| 2016 | 368 | 99.7% |
| 2017 | 765 | 100% |
| 2018 | 1.0K | 100% |
| 2019 | 1.0K | 100% |
| 2020 | 1.6K | 100% |
| 2021 | 2.4K | 100% |
| 2022 | 2.3K | 100% |
| 2023 | 4.2K | 100% |
| 2024 | 11.1K | 100% |
| 2025 | 19.5K | 100% |
| 2026 | 6.2K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Resurgent Capital Services L.P. has accumulated 52,006 consumer complaints in the CFPB public database, with filings active across 58 U.S. states. Of those submissions, 12,448 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Resurgent Capital Services L.P. reports a 100% timely-response rate and has closed 79.1% of cases with a written explanation to the consumer. 20.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Resurgent Capital Services L.P.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Resurgent Capital Services L.P. has received 52,006 consumer complaints filed with the Consumer Financial Protection Bureau.
Resurgent Capital Services L.P. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Resurgent Capital Services L.P. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.