2026 data Public-data reference. official source

Resurgent Capital Services L.P.

52.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

52.0K consumer complaints filed with the CFPB

This profile shows Resurgent Capital Services L.P.'s complaint history from CFPB public records. 52,006 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 20.3% of cases.

52.0K
Total Complaints
100%
Timely Response
0.7%
Disputed
20.3%
Relief Provided
58
States Active
2012
Since

Total complaints

52.0K

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

20.3%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.3%
Industry median

Share closed with monetary or non-monetary relief.

Resurgent Capital Services L.P. complaint mix by product

Total complaints: 52.0K

Resurgent Capital Services L.P. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 52.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 38,001 complaints (73.3%), resolution 21.6% Debt collection 73.3% Credit reporting: 9,807 complaints (18.9%), resolution 20.9% Credit reporting 18.9% Credit reporting,: 3,070 complaints (5.9%), resolution 5.7% Credit card: 518 complaints (1.0%), resolution 17.0% Credit card: 155 complaints (0.3%), resolution 7.1% Mortgage: 146 complaints (0.3%), resolution 8.2% Debt or: 114 complaints (0.2%), resolution 18.4%
  • Debt collection 38K 73.3% 22% relief
  • Credit reporting 10K 18.9% 21% relief
  • Credit reporting, 3K 5.9% 6% relief
  • Credit card 518 1.0% 17% relief
  • Credit card 155 0.3% 7% relief
  • Mortgage 146 0.3% 8% relief
  • Debt or 114 0.2% 18% relief

How Resurgent Capital Services L.P.'s 52.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 38.0K
Credit reporting or other personal consumer reports 9.8K
Credit reporting, credit repair services, or other personal consumer reports 3.1K
Credit card 518
Credit card or prepaid card 155
Mortgage 146
Debt or credit management 114
Credit reporting 57
Payday loan, title loan, personal loan, or advance loan 39
Consumer Loan 26
Payday loan, title loan, or personal loan 20
Bank account or service 13
Vehicle loan or lease 11
Checking or savings account 10
Money transfer, virtual currency, or money service 9
Student loan 9
Payday loan 1

Top States

State Complaints
TX 6.6K
FL 6.1K
CA 4.8K
GA 4.6K
NY 2.8K
PA 2.4K
IL 2.3K
NJ 1.7K
NC 1.6K
OH 1.6K
MI 1.4K
SC 1.3K
MD 1.3K
LA 1.2K
VA 1.2K
AL 1.1K
TN 930
AZ 868
IN 683
NV 666

Top Issues

Issue Complaints
Attempts to collect debt not owed 15.3K
Written notification about debt 7.1K
Incorrect information on your report 6.4K
False statements or representation 6.1K
Took or threatened to take negative or legal action 5.7K
Improper use of your report 3.4K
Problem with a company's investigation into an existing problem 2.3K
Communication tactics 1.2K
Problem with a credit reporting company's investigation into an existing problem 867
Cont'd attempts collect debt not owed 798
Electronic communications 692
Disclosure verification of debt 581
Threatened to contact someone or share information improperly 338
Getting a credit card 158
Taking/threatening an illegal action 119
Credit monitoring or identity theft protection services 71
Loan servicing, payments, escrow account 69
Closing your account 57
Loan modification,collection,foreclosure 52
Improper contact or sharing of info 52

Yearly Trend

Year Complaints Timely
2012 16 100%
2013 342 99.4%
2014 752 98.7%
2015 427 100%
2016 368 99.7%
2017 765 100%
2018 1.0K 100%
2019 1.0K 100%
2020 1.6K 100%
2021 2.4K 100%
2022 2.3K 100%
2023 4.2K 100%
2024 11.1K 100%
2025 19.5K 100%
2026 6.2K 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Resurgent Capital Services L.P.

Resurgent Capital Services L.P. has accumulated 52,006 consumer complaints in the CFPB public database, with filings active across 58 U.S. states. Of those submissions, 12,448 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Resurgent Capital Services L.P. reports a 100% timely-response rate and has closed 79.1% of cases with a written explanation to the consumer. 20.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Resurgent Capital Services L.P.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Resurgent Capital Services L.P. have?

Resurgent Capital Services L.P. has received 52,006 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Resurgent Capital Services L.P. respond to complaints on time?

Resurgent Capital Services L.P. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Resurgent Capital Services L.P.?

The most common issue reported against Resurgent Capital Services L.P. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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