2026 data Public-data reference Official source

Colony Brands, Inc.

2.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.9K
Total Complaints
82.8%
Timely Response
0%
Disputed
1.6%
Relief Provided
52
States Active
2015
Since

Data updated June 2026

Timely response rate 82.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median

Share closed with monetary or non-monetary relief.

Colony Brands, Inc. complaint mix by product

Total complaints: 2.9K

Colony Brands, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,053 complaints (37.3%), resolution 2.4% Debt collection 37.3% Credit reporting,: 672 complaints (23.8%), resolution 0.1% Credit reporting, 23.8% Credit reporting: 549 complaints (19.4%), resolution 0.0% Credit reporting 19.4% Credit card: 273 complaints (9.7%), resolution 3.7% Credit card 9.7% Credit card: 231 complaints (8.2%), resolution 2.2% Credit card 8.2% Payday loan,: 25 complaints (0.9%), resolution 0.0% Consumer Loan: 21 complaints (0.7%), resolution 9.5%
  • Debt collection 1K 37.3% – 2% relief
  • Credit reporting, 672 23.8% – 0% relief
  • Credit reporting 549 19.4% – 0% relief
  • Credit card 273 9.7% – 4% relief
  • Credit card 231 8.2% – 2% relief
  • Payday loan, 25 0.9% – 0% relief
  • Consumer Loan 21 0.7% – 10% relief

How Colony Brands, Inc.'s 2.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.1K
Credit reporting, credit repair services, or other personal consumer reports 672
Credit reporting or other personal consumer reports 549
Credit card 273
Credit card or prepaid card 231
Payday loan, title loan, or personal loan 25
Consumer Loan 21
Payday loan, title loan, personal loan, or advance loan 11
Credit reporting 8
Money transfer, virtual currency, or money service 7
Debt or credit management 6
Checking or savings account 5
Bank account or service 4
Prepaid card 2
Other financial service 1

Top States

State Complaints
TX 258
FL 250
CA 207
NY 177
PA 156
GA 152
IL 129
NC 123
OH 92
AL 89
VA 85
SC 84
MD 80
NJ 68
MI 66
TN 65
AR 64
LA 62
MA 55
MO 53

Top Issues

Issue Complaints
Incorrect information on your report 739
Attempts to collect debt not owed 483
Improper use of your report 226
Problem with a credit reporting company's investigation into an existing problem 187
Written notification about debt 184
Took or threatened to take negative or legal action 171
Problem with a company's investigation into an existing problem 125
Getting a credit card 124
Problem with a purchase shown on your statement 98
Cont'd attempts collect debt not owed 72
False statements or representation 63
Problem when making payments 38
Communication tactics 36
Disclosure verification of debt 33
Other features, terms, or problems 24
Fees or interest 22
Credit monitoring or identity theft protection services 20
Closing your account 17
Charged fees or interest you didn't expect 16
Billing disputes 16

Yearly Trend

Year Complaints Timely
2015 47 70.2%
2016 115 49.6%
2017 208 21.6%
2018 215 32.6%
2019 223 72.2%
2020 171 78.9%
2021 278 97.5%
2022 300 98%
2023 237 99.6%
2024 301 99.7%
2025 464 99.8%
2026 309 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Colony Brands, Inc.

Colony Brands, Inc.'s 2,868 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 44.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-25.

Colony Brands, Inc. answers 82.8% of complaints inside the CFPB's tracked window and closes 87.7% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colony Brands, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Colony Brands, Inc. have?

2,868, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Colony Brands, Inc. respond to complaints on time?

82.8% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Colony Brands, Inc.?

"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.