CFPB · Slower timely-response band

Colony Brands, Inc.

2.9K CFPB complaints · 82.8% timely (slow band) · top issue Incorrect information on your report.

Products ↓ All companies
2.9K CFPB complaints

Colony Brands, Inc. answers 82.8% on time (lower third) across 2.9K filings. Relief 1.6% · top product Debt collection. Allegations, not findings.

  • Slower timely-response band
  • +557.4% filings 2015 to 2026

CFPB relief outcome brief

CCDB company colony-brands-inc

1.6% relief · 82.8% timely · 2.9K filings · Debt collection

Same-product relief peers

Nearest relief peer: Mariner Finance, LLC (1.6% relief)

Colony Brands, Inc. (this)1.6%Avant Holding Company, Inc.0.5%Medical Data Systems, Inc.0%Lakeview Loan Servicing, LLC0.6%EOS Holdings, Inc.6.3%
Closed-with-relief % among Colony Brands, Inc. and nearest filing-volume peers

Colony Brands, Inc. closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Colony Brands, Inc. scores strongest on closed with explanation (77/100 percentile-benchmarked) and weakest on relief provided (7/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

44 /100 grade D

Relief provided

7 / 100 percentile-benchmarked

1.6% of complaints closed with relief to the consumer

Timely response

70 / 100 percentile-benchmarked

82.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

77 / 100 percentile-benchmarked

87.7% of complaints closed with an explanation to the consumer

Most of Colony Brands, Inc.'s 2.9K filings include narrative text

44.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 82.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Colony Brands, Inc. complaint mix by product

Total complaints: 2.9K

Colony Brands, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,053 complaints (37.3%), resolution 2.4% Debt collection 37.3% Credit reporting,: 672 complaints (23.8%), resolution 0.1% Credit reporting, 23.8% Credit reporting: 549 complaints (19.4%), resolution 0.0% Credit reporting 19.4% Credit card: 273 complaints (9.7%), resolution 3.7% Credit card 9.7% Credit card: 231 complaints (8.2%), resolution 2.2% Credit card 8.2% Payday loan,: 25 complaints (0.9%), resolution 0.0% Consumer Loan: 21 complaints (0.7%), resolution 9.5%
  • Debt collection 1K 37.3% – 2% relief
  • Credit reporting, 672 23.8% – 0% relief
  • Credit reporting 549 19.4% – 0% relief
  • Credit card 273 9.7% – 4% relief
  • Credit card 231 8.2% – 2% relief
  • Payday loan, 25 0.9% – 0% relief
  • Consumer Loan 21 0.7% – 10% relief

How Colony Brands, Inc.'s 2.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.1K
Credit reporting, credit repair services, or other personal consumer reports 672
Credit reporting or other personal consumer reports 549
Credit card 273
Credit card or prepaid card 231
Payday loan, title loan, or personal loan 25
Consumer Loan 21
Payday loan, title loan, personal loan, or advance loan 11
Credit reporting 8
Money transfer, virtual currency, or money service 7
Debt or credit management 6
Checking or savings account 5
Bank account or service 4
Prepaid card 2
Other financial service 1

Nationwide filing states for Colony Brands, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
9% of this company's filings
TX258FL250CA207NY177PA156GA152IL129NC123

Colony Brands, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
309
+557.4% vs 2015
0100200300400500 201520162017201820192020202120222023202420252026 309

Volume vs. relief

Where Colony Brands, Inc. sits on volume vs. relief

Among the 342 companies large enough to be indexed on PlainComplaint, Colony Brands, Inc. files more complaint volume than 50% of them, and closes complaints with relief more often than 44% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.

Colony Brands, Inc. vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile. 2×2 strategic matrix plotting 30 entities by Volume percentile (X) and Relief percentile (Y), with a crosshair dividing the plot into four quadrants. High volume, high reliefLow volume, high reliefHigh volume, low reliefLow volume, low relief 020406080 050100150 Volume percentile Relief percentile
Colony Brands, Inc. vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile.

Total complaints: 2,868 · Closed with relief: 1.6%

Top States

State Complaints
TX 258
FL 250
CA 207
NY 177
PA 156
GA 152
IL 129
NC 123
OH 92
AL 89
VA 85
SC 84
MD 80
NJ 68
MI 66
TN 65
AR 64
LA 62
MA 55
MO 53

Top Issues

Issue Complaints
Incorrect information on your report 739
Attempts to collect debt not owed 483
Improper use of your report 226
Problem with a credit reporting company's investigation into an existing problem 187
Written notification about debt 184
Took or threatened to take negative or legal action 171
Problem with a company's investigation into an existing problem 125
Getting a credit card 124
Problem with a purchase shown on your statement 98
Cont'd attempts collect debt not owed 72
False statements or representation 63
Problem when making payments 38
Communication tactics 36
Disclosure verification of debt 33
Other features, terms, or problems 24
Fees or interest 22
Credit monitoring or identity theft protection services 20
Closing your account 17
Charged fees or interest you didn't expect 16
Billing disputes 16

Yearly Trend

Year Complaints Timely
2015 47 70.2%
2016 115 49.6%
2017 208 21.6%
2018 215 32.6%
2019 223 72.2%
2020 171 78.9%
2021 278 97.5%
2022 300 98%
2023 237 99.6%
2024 301 99.7%
2025 464 99.8%
2026 309 100%

Source: CFPB Consumer Complaint Database

Colony Brands, Inc. in the slower-timely third

Colony Brands, Inc.'s 2,868 logged complaints reach a nationwide footprint - 52 states have at least one filing. 44.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25. Timely response 82.8% sits in the lower third of the corpus.

Colony Brands, Inc. answers 82.8% of complaints inside the CFPB's tracked window (timely band: slow) and closes 1.6% with relief; 87.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colony Brands, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Colony Brands, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 2.9K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 82.8%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Colony Brands, Inc. (#173 of 342; 82.8% timely; 1.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band