2026 data Public-data reference. official source

Colony Brands, Inc.

2.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.4K consumer complaints filed with the CFPB

This profile shows Colony Brands, Inc.'s complaint history from CFPB public records. 2,384 consumers have filed complaints since 2015. The company has a 81.1% timely response rate and has provided relief in 1.6% of cases.

2.4K
Total Complaints
81.1%
Timely Response
1.4%
Disputed
1.6%
Relief Provided
52
States Active
2015
Since

Total complaints

2.4K

Filed since 2015

Timely response

81.1%

CFPB-tracked response window

Relief rate

1.6%

Closed with monetary or non-monetary relief

Timely response rate 81.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median

Share closed with monetary or non-monetary relief.

Colony Brands, Inc. complaint mix by product

Total complaints: 2.4K

Colony Brands, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 882 complaints (37.6%), resolution 2.2% Debt collection 37.6% Credit reporting,: 579 complaints (24.7%), resolution 0.0% Credit reporting, 24.7% Credit reporting: 420 complaints (17.9%), resolution 0.0% Credit reporting 17.9% Credit card: 223 complaints (9.5%), resolution 4.0% Credit card 9.5% Credit card: 202 complaints (8.6%), resolution 2.5% Credit card 8.6% Payday loan,: 21 complaints (0.9%), resolution 0.0% Consumer Loan: 18 complaints (0.8%), resolution 11.1%
  • Debt collection 882 37.6% 2% relief
  • Credit reporting, 579 24.7% 0% relief
  • Credit reporting 420 17.9% 0% relief
  • Credit card 223 9.5% 4% relief
  • Credit card 202 8.6% 3% relief
  • Payday loan, 21 0.9% 0% relief
  • Consumer Loan 18 0.8% 11% relief

How Colony Brands, Inc.'s 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 882
Credit reporting, credit repair services, or other personal consumer reports 579
Credit reporting or other personal consumer reports 420
Credit card 223
Credit card or prepaid card 202
Payday loan, title loan, or personal loan 21
Consumer Loan 18
Payday loan, title loan, personal loan, or advance loan 10
Money transfer, virtual currency, or money service 7
Debt or credit management 6
Credit reporting 6
Bank account or service 4
Checking or savings account 4
Prepaid card 1
Other financial service 1

Top States

State Complaints
TX 223
FL 218
CA 182
NY 145
GA 118
PA 118
IL 110
NC 92
VA 76
MD 71
SC 70
AL 69
OH 69
TN 61
NJ 58
AR 57
MI 50
MA 48
MO 45
LA 43

Top Issues

Issue Complaints
Incorrect information on your report 604
Attempts to collect debt not owed 390
Improper use of your report 178
Written notification about debt 162
Problem with a credit reporting company's investigation into an existing problem 160
Took or threatened to take negative or legal action 134
Getting a credit card 104
Problem with a company's investigation into an existing problem 103
Problem with a purchase shown on your statement 80
Cont'd attempts collect debt not owed 69
False statements or representation 51
Communication tactics 35
Problem when making payments 33
Disclosure verification of debt 31
Fees or interest 21
Other features, terms, or problems 18
Billing disputes 15
Credit monitoring or identity theft protection services 15
Charged fees or interest you didn't expect 14
Identity theft / Fraud / Embezzlement 13

Yearly Trend

Year Complaints Timely
2015 39 69.2%
2016 113 48.7%
2017 196 23%
2018 193 34.2%
2019 202 72.3%
2020 141 78%
2021 237 97.5%
2022 244 97.5%
2023 204 99.5%
2024 255 99.6%
2025 397 99.7%
2026 163 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Colony Brands, Inc.

Colony Brands, Inc. has accumulated 2,384 consumer complaints in the CFPB public database, with filings active across 52 U.S. states. Of those submissions, 908 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Colony Brands, Inc. reports a 81.1% timely-response rate and has closed 86.8% of cases with a written explanation to the consumer. 1.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Colony Brands, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Colony Brands, Inc. have?

Colony Brands, Inc. has received 2,384 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Colony Brands, Inc. respond to complaints on time?

Colony Brands, Inc. has a 81.1% timely response rate to CFPB complaints.

What is the most common complaint about Colony Brands, Inc.?

The most common issue reported against Colony Brands, Inc. is "Incorrect information on your report" in the "Debt collection" product category.

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