CFPB · Slower timely-response band
Atlanticus Services Corporation
5.2K CFPB complaints · 92.1% timely (slow band) · top issue Incorrect information on your report.
Atlanticus Services Corporation answers 92.1% on time (lower third) across 5.2K filings. Relief 32.5% · top product Credit card. Allegations, not findings.
- Slower timely-response band
- +2108.1% filings 2014 to 2026
CFPB relief outcome brief
CCDB company atlanticus-services-corporation
32.5% relief · 92.1% timely · 5.2K filings · Credit card
Same-product relief peers
Nearest relief peer: Synchrony Financial (30.8% relief)
Atlanticus Services Corporation closes 32.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Atlanticus Services Corporation scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (32/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
32.5% of complaints closed with relief to the consumer
Timely response
86 / 100 percentile-benchmarked
92.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
32 / 100 percentile-benchmarked
63.3% of complaints closed with an explanation to the consumer
Most of Atlanticus Services Corporation's 5.2K filings include narrative text
51.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlanticus Services Corporation complaint mix by product
- Credit card 2K 32.2% – 52% relief
- Credit reporting 985 19.2% – 33% relief
- Credit card 936 18.3% – 18% relief
- Debt collection 870 17.0% – 20% relief
- Credit reporting, 579 11.3% – 23% relief
- Payday loan, 56 1.1% – 18% relief
- Payday loan, 44 0.9% – 64% relief
Heavy-volume mix: how Atlanticus Services Corporation's 5.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 1.6K |
| Credit reporting or other personal consumer reports | 985 |
| Credit card or prepaid card | 936 |
| Debt collection | 870 |
| Credit reporting, credit repair services, or other personal consumer reports | 579 |
| Payday loan, title loan, or personal loan | 56 |
| Payday loan, title loan, personal loan, or advance loan | 44 |
| Consumer Loan | 29 |
| Debt or credit management | 6 |
| Checking or savings account | 4 |
| Mortgage | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Credit reporting | 3 |
| Payday loan | 2 |
| Bank account or service | 1 |
| Prepaid card | 1 |
Nationwide filing states for Atlanticus Services Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 9.7% of this company's filings
Atlanticus Services Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 817
- +2108.1% vs 2014
Volume vs. relief
Where Atlanticus Services Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Atlanticus Services Corporation files more complaint volume than 68% of them, and closes complaints with relief more often than 91% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 5,171 · Closed with relief: 32.5%
Top States
| State | Complaints |
|---|---|
| CA | 501 |
| FL | 497 |
| TX | 474 |
| GA | 373 |
| NY | 353 |
| NC | 211 |
| PA | 205 |
| MI | 183 |
| OH | 181 |
| NJ | 152 |
| IL | 146 |
| VA | 138 |
| SC | 109 |
| MA | 107 |
| MO | 99 |
| TN | 98 |
| AL | 96 |
| MD | 95 |
| LA | 94 |
| AZ | 93 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 928 |
| Fees or interest | 561 |
| Improper use of your report | 489 |
| Problem with a purchase shown on your statement | 433 |
| Getting a credit card | 399 |
| Attempts to collect debt not owed | 383 |
| Closing your account | 260 |
| Problem when making payments | 241 |
| Other features, terms, or problems | 209 |
| Problem with a company's investigation into an existing problem | 189 |
| Took or threatened to take negative or legal action | 125 |
| Problem with a credit reporting company's investigation into an existing problem | 110 |
| Written notification about debt | 102 |
| False statements or representation | 101 |
| Struggling to pay your bill | 81 |
| Advertising and marketing, including promotional offers | 76 |
| Communication tactics | 74 |
| Trouble using your card | 72 |
| Charged fees or interest you didn't expect | 32 |
| Credit monitoring or identity theft protection services | 31 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 37 | 97.3% |
| 2015 | 69 | 84.1% |
| 2016 | 47 | 97.9% |
| 2017 | 57 | 68.4% |
| 2018 | 97 | 27.8% |
| 2019 | 115 | 54.8% |
| 2020 | 198 | 57.6% |
| 2021 | 289 | 44.3% |
| 2022 | 585 | 99% |
| 2023 | 754 | 99.7% |
| 2024 | 871 | 100% |
| 2025 | 1.2K | 100% |
| 2026 | 817 | 100% |
Source: CFPB Consumer Complaint Database
Atlanticus Services Corporation in the slower-timely third
Atlanticus Services Corporation's 5,171 logged complaints reach a nationwide footprint - 55 states have at least one filing. 51.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-26. Timely response 92.1% sits in the lower third of the corpus.
Atlanticus Services Corporation answers 92.1% of complaints inside the CFPB's tracked window (timely band: slow) and closes 32.5% with relief; 63.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit card" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlanticus Services Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Atlanticus Services Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Atlanticus Services Corporation (#109 of 342; 92.1% timely; 32.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band