2026 data Public-data reference. official source

Atlanticus Services Corporation

3.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3.8K consumer complaints filed with the CFPB

This profile shows Atlanticus Services Corporation's complaint history from CFPB public records. 3,837 consumers have filed complaints since 2014. The company has a 91.6% timely response rate and has provided relief in 30.4% of cases.

3.8K
Total Complaints
91.6%
Timely Response
0.4%
Disputed
30.4%
Relief Provided
53
States Active
2014
Since

Total complaints

3.8K

Filed since 2014

Timely response

91.6%

CFPB-tracked response window

Relief rate

30.4%

Closed with monetary or non-monetary relief

Timely response rate 91.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.4%
Industry median

Share closed with monetary or non-monetary relief.

Atlanticus Services Corporation complaint mix by product

Total complaints: 3.8K

Atlanticus Services Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 1,123 complaints (29.6%), resolution 50.5% Credit card 29.6% Credit card: 736 complaints (19.4%), resolution 17.0% Credit card 19.4% Credit reporting: 722 complaints (19.0%), resolution 33.1% Credit reporting 19.0% Debt collection: 674 complaints (17.8%), resolution 17.5% Debt collection 17.8% Credit reporting,: 471 complaints (12.4%), resolution 20.4% Credit reporting, 12.4% Payday loan,: 44 complaints (1.2%), resolution 11.4% Payday loan,: 26 complaints (0.7%), resolution 61.5%
  • Credit card 1K 29.6% 51% relief
  • Credit card 736 19.4% 17% relief
  • Credit reporting 722 19.0% 33% relief
  • Debt collection 674 17.8% 18% relief
  • Credit reporting, 471 12.4% 20% relief
  • Payday loan, 44 1.2% 11% relief
  • Payday loan, 26 0.7% 62% relief

How Atlanticus Services Corporation's 3.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card 1.1K
Credit card or prepaid card 736
Credit reporting or other personal consumer reports 722
Debt collection 674
Credit reporting, credit repair services, or other personal consumer reports 471
Payday loan, title loan, or personal loan 44
Payday loan, title loan, personal loan, or advance loan 26
Consumer Loan 21
Debt or credit management 5
Checking or savings account 4
Credit reporting 3
Payday loan 2
Mortgage 2
Money transfer, virtual currency, or money service 2
Prepaid card 1
Bank account or service 1

Top States

State Complaints
CA 381
FL 371
TX 335
GA 301
NY 269
PA 160
NC 160
MI 136
OH 131
IL 108
NJ 103
VA 88
MA 77
TN 74
AL 74
LA 72
MD 71
MO 70
SC 69
AZ 67

Top Issues

Issue Complaints
Incorrect information on your report 708
Fees or interest 388
Improper use of your report 379
Problem with a purchase shown on your statement 318
Attempts to collect debt not owed 301
Getting a credit card 270
Closing your account 190
Problem when making payments 177
Other features, terms, or problems 142
Problem with a company's investigation into an existing problem 135
Problem with a credit reporting company's investigation into an existing problem 96
Took or threatened to take negative or legal action 88
Written notification about debt 77
False statements or representation 73
Communication tactics 64
Struggling to pay your bill 59
Trouble using your card 54
Advertising and marketing, including promotional offers 48
Cont'd attempts collect debt not owed 31
Credit monitoring or identity theft protection services 25

Yearly Trend

Year Complaints Timely
2014 37 97.3%
2015 65 83.1%
2016 42 97.6%
2017 48 70.8%
2018 81 28.4%
2019 89 59.6%
2020 165 58.8%
2021 239 46.4%
2022 469 98.9%
2023 584 99.7%
2024 688 100%
2025 964 100%
2026 366 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Atlanticus Services Corporation

Atlanticus Services Corporation has accumulated 3,837 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 1,614 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Atlanticus Services Corporation reports a 91.6% timely-response rate and has closed 65.2% of cases with a written explanation to the consumer. 30.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Atlanticus Services Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Atlanticus Services Corporation have?

Atlanticus Services Corporation has received 3,837 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Atlanticus Services Corporation respond to complaints on time?

Atlanticus Services Corporation has a 91.6% timely response rate to CFPB complaints.

What is the most common complaint about Atlanticus Services Corporation?

The most common issue reported against Atlanticus Services Corporation is "Incorrect information on your report" in the "Credit card" product category.

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