Total complaints
3.8K
Filed since 2014
3.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3.8K consumer complaints filed with the CFPB
This profile shows Atlanticus Services Corporation's complaint history from CFPB public records. 3,837 consumers have filed complaints since 2014. The company has a 91.6% timely response rate and has provided relief in 30.4% of cases.
Total complaints
3.8K
Filed since 2014
Timely response
91.6%
CFPB-tracked response window
Relief rate
30.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Atlanticus Services Corporation's 3.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit card | 1.1K |
| Credit card or prepaid card | 736 |
| Credit reporting or other personal consumer reports | 722 |
| Debt collection | 674 |
| Credit reporting, credit repair services, or other personal consumer reports | 471 |
| Payday loan, title loan, or personal loan | 44 |
| Payday loan, title loan, personal loan, or advance loan | 26 |
| Consumer Loan | 21 |
| Debt or credit management | 5 |
| Checking or savings account | 4 |
| Credit reporting | 3 |
| Payday loan | 2 |
| Mortgage | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Prepaid card | 1 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| CA | 381 |
| FL | 371 |
| TX | 335 |
| GA | 301 |
| NY | 269 |
| PA | 160 |
| NC | 160 |
| MI | 136 |
| OH | 131 |
| IL | 108 |
| NJ | 103 |
| VA | 88 |
| MA | 77 |
| TN | 74 |
| AL | 74 |
| LA | 72 |
| MD | 71 |
| MO | 70 |
| SC | 69 |
| AZ | 67 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 708 |
| Fees or interest | 388 |
| Improper use of your report | 379 |
| Problem with a purchase shown on your statement | 318 |
| Attempts to collect debt not owed | 301 |
| Getting a credit card | 270 |
| Closing your account | 190 |
| Problem when making payments | 177 |
| Other features, terms, or problems | 142 |
| Problem with a company's investigation into an existing problem | 135 |
| Problem with a credit reporting company's investigation into an existing problem | 96 |
| Took or threatened to take negative or legal action | 88 |
| Written notification about debt | 77 |
| False statements or representation | 73 |
| Communication tactics | 64 |
| Struggling to pay your bill | 59 |
| Trouble using your card | 54 |
| Advertising and marketing, including promotional offers | 48 |
| Cont'd attempts collect debt not owed | 31 |
| Credit monitoring or identity theft protection services | 25 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 37 | 97.3% |
| 2015 | 65 | 83.1% |
| 2016 | 42 | 97.6% |
| 2017 | 48 | 70.8% |
| 2018 | 81 | 28.4% |
| 2019 | 89 | 59.6% |
| 2020 | 165 | 58.8% |
| 2021 | 239 | 46.4% |
| 2022 | 469 | 98.9% |
| 2023 | 584 | 99.7% |
| 2024 | 688 | 100% |
| 2025 | 964 | 100% |
| 2026 | 366 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Atlanticus Services Corporation has accumulated 3,837 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 1,614 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Atlanticus Services Corporation reports a 91.6% timely-response rate and has closed 65.2% of cases with a written explanation to the consumer. 30.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Atlanticus Services Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Atlanticus Services Corporation has received 3,837 consumer complaints filed with the Consumer Financial Protection Bureau.
Atlanticus Services Corporation has a 91.6% timely response rate to CFPB complaints.
The most common issue reported against Atlanticus Services Corporation is "Incorrect information on your report" in the "Credit card" product category.
Read our methodology — how this data is sourced, computed, and verified.