CFPB · Slower timely-response band
Atlanticus Services Corporation
5.2K CFPB complaints · 92.1% timely (slow band) · top issue Incorrect information on your report.
Atlanticus Services Corporation answers 92.1% on time (lower third) across 5.2K filings. Relief 32.5% · top product Credit card. Allegations, not findings.
- Volume rank #109 of 342
- Slower timely-response band
- +2108.1% filings 2014 to 2026
CFPB relief outcome brief
CCDB company atlanticus-services-corporation
32.5% relief · 92.1% timely · 5.2K filings · Credit card
Same-product relief peers
Nearest relief peer: Synchrony Financial (30.8% relief)
Atlanticus Services Corporation closes 32.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Atlanticus Services Corporation's 5.2K filings include narrative text
51.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlanticus Services Corporation complaint mix by product
- Credit card 2K 32.2% – 52% relief
- Credit reporting 985 19.2% – 33% relief
- Credit card 936 18.3% – 18% relief
- Debt collection 870 17.0% – 20% relief
- Credit reporting, 579 11.3% – 23% relief
- Payday loan, 56 1.1% – 18% relief
- Payday loan, 44 0.9% – 64% relief
Heavy-volume mix: how Atlanticus Services Corporation's 5.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 1.6K |
| Credit reporting or other personal consumer reports | 985 |
| Credit card or prepaid card | 936 |
| Debt collection | 870 |
| Credit reporting, credit repair services, or other personal consumer reports | 579 |
| Payday loan, title loan, or personal loan | 56 |
| Payday loan, title loan, personal loan, or advance loan | 44 |
| Consumer Loan | 29 |
| Debt or credit management | 6 |
| Checking or savings account | 4 |
| Mortgage | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Credit reporting | 3 |
| Payday loan | 2 |
| Bank account or service | 1 |
| Prepaid card | 1 |
Nationwide filing states for Atlanticus Services Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 9.7% of this company's filings
Atlanticus Services Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 817
- +2108.1% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 501 |
| FL | 497 |
| TX | 474 |
| GA | 373 |
| NY | 353 |
| NC | 211 |
| PA | 205 |
| MI | 183 |
| OH | 181 |
| NJ | 152 |
| IL | 146 |
| VA | 138 |
| SC | 109 |
| MA | 107 |
| MO | 99 |
| TN | 98 |
| AL | 96 |
| MD | 95 |
| LA | 94 |
| AZ | 93 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 928 |
| Fees or interest | 561 |
| Improper use of your report | 489 |
| Problem with a purchase shown on your statement | 433 |
| Getting a credit card | 399 |
| Attempts to collect debt not owed | 383 |
| Closing your account | 260 |
| Problem when making payments | 241 |
| Other features, terms, or problems | 209 |
| Problem with a company's investigation into an existing problem | 189 |
| Took or threatened to take negative or legal action | 125 |
| Problem with a credit reporting company's investigation into an existing problem | 110 |
| Written notification about debt | 102 |
| False statements or representation | 101 |
| Struggling to pay your bill | 81 |
| Advertising and marketing, including promotional offers | 76 |
| Communication tactics | 74 |
| Trouble using your card | 72 |
| Charged fees or interest you didn't expect | 32 |
| Credit monitoring or identity theft protection services | 31 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 37 | 97.3% |
| 2015 | 69 | 84.1% |
| 2016 | 47 | 97.9% |
| 2017 | 57 | 68.4% |
| 2018 | 97 | 27.8% |
| 2019 | 115 | 54.8% |
| 2020 | 198 | 57.6% |
| 2021 | 289 | 44.3% |
| 2022 | 585 | 99% |
| 2023 | 754 | 99.7% |
| 2024 | 871 | 100% |
| 2025 | 1.2K | 100% |
| 2026 | 817 | 100% |
Source: CFPB Consumer Complaint Database
Atlanticus Services Corporation in the slower-timely third
Atlanticus Services Corporation's 5,171 logged complaints reach a nationwide footprint - 55 states have at least one filing. 51.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-26. Timely response 92.1% sits in the lower third of the corpus.
Atlanticus Services Corporation answers 92.1% of complaints inside the CFPB's tracked window (timely band: slow) and closes 32.5% with relief; 63.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit card" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlanticus Services Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Atlanticus Services Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Atlanticus Services Corporation (#109 of 342; 92.1% timely; 32.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band