Total complaints
6.6K
Filed since 2021
6.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6.6K consumer complaints filed with the CFPB
This profile shows CLGF Holdco 1, LLC's complaint history from CFPB public records. 6,584 consumers have filed complaints since 2021. The company has a 95% timely response rate and has provided relief in 23.7% of cases.
Total complaints
6.6K
Filed since 2021
Timely response
95%
CFPB-tracked response window
Relief rate
23.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CLGF Holdco 1, LLC's 6.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2.1K |
| Credit card | 1.8K |
| Credit card or prepaid card | 898 |
| Credit reporting, credit repair services, or other personal consumer reports | 874 |
| Debt collection | 844 |
| Checking or savings account | 19 |
| Payday loan, title loan, personal loan, or advance loan | 14 |
| Debt or credit management | 12 |
| Money transfer, virtual currency, or money service | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Mortgage | 1 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| FL | 729 |
| CA | 626 |
| TX | 614 |
| GA | 448 |
| NY | 446 |
| PA | 312 |
| NC | 277 |
| IL | 263 |
| OH | 225 |
| NJ | 199 |
| MD | 174 |
| VA | 168 |
| MI | 164 |
| SC | 160 |
| MA | 123 |
| TN | 116 |
| AZ | 113 |
| AL | 112 |
| IN | 101 |
| NV | 100 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.4K |
| Improper use of your report | 1.4K |
| Getting a credit card | 605 |
| Attempts to collect debt not owed | 397 |
| Fees or interest | 388 |
| Problem when making payments | 307 |
| Problem with a purchase shown on your statement | 295 |
| Problem with a company's investigation into an existing problem | 286 |
| Closing your account | 226 |
| Other features, terms, or problems | 217 |
| Problem with a credit reporting company's investigation into an existing problem | 168 |
| Took or threatened to take negative or legal action | 152 |
| Trouble using your card | 139 |
| Advertising and marketing, including promotional offers | 103 |
| Communication tactics | 101 |
| Written notification about debt | 87 |
| Struggling to pay your bill | 84 |
| False statements or representation | 84 |
| Credit monitoring or identity theft protection services | 46 |
| Problem with fraud alerts or security freezes | 31 |
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 214 | 81.3% |
| 2022 | 1.0K | 72.7% |
| 2023 | 1.1K | 99.8% |
| 2024 | 1.6K | 99.8% |
| 2025 | 2.0K | 99.9% |
| 2026 | 638 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CLGF Holdco 1, LLC has accumulated 6,584 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 2,390 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CLGF Holdco 1, LLC reports a 95% timely-response rate and has closed 75.8% of cases with a written explanation to the consumer. 23.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CLGF Holdco 1, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CLGF Holdco 1, LLC has received 6,584 consumer complaints filed with the Consumer Financial Protection Bureau.
CLGF Holdco 1, LLC has a 95% timely response rate to CFPB complaints.
The most common issue reported against CLGF Holdco 1, LLC is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.