OneMain Finance Corporation
11.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
OneMain Finance Corporation complaint mix by product
- Credit reporting 4K 36.1% – 7% relief
- Payday loan, 2K 18.2% – 8% relief
- Debt collection 2K 17.4% – 8% relief
- Credit reporting, 2K 14.1% – 7% relief
- Payday loan, 823 7.1% – 14% relief
- Vehicle loan 452 3.9% – 6% relief
- Credit card 374 3.2% – 8% relief
How OneMain Finance Corporation's 11.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 4.2K |
| Payday loan, title loan, personal loan, or advance loan | 2.1K |
| Debt collection | 2.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.6K |
| Payday loan, title loan, or personal loan | 823 |
| Vehicle loan or lease | 452 |
| Credit card | 374 |
| Credit card or prepaid card | 62 |
| Mortgage | 38 |
| Debt or credit management | 31 |
| Checking or savings account | 25 |
| Money transfer, virtual currency, or money service | 14 |
| Prepaid card | 2 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 1.1K |
| CA | 1.1K |
| TX | 1.1K |
| GA | 1.1K |
| PA | 646 |
| IL | 628 |
| NC | 553 |
| NY | 505 |
| SC | 430 |
| VA | 385 |
| NJ | 343 |
| MD | 334 |
| OH | 324 |
| AL | 307 |
| TN | 291 |
| AZ | 260 |
| MI | 248 |
| LA | 209 |
| MS | 209 |
| IN | 187 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3.0K |
| Incorrect information on your report | 2.2K |
| Charged fees or interest you didn't expect | 701 |
| Attempts to collect debt not owed | 689 |
| Took or threatened to take negative or legal action | 551 |
| Problem with a company's investigation into an existing problem | 548 |
| Struggling to pay your loan | 511 |
| Problem with a credit reporting company's investigation into an existing problem | 314 |
| Problem with additional add-on products or services | 305 |
| Problem when making payments | 301 |
| Communication tactics | 298 |
| Getting the loan | 238 |
| False statements or representation | 222 |
| Written notification about debt | 195 |
| Problem with the payoff process at the end of the loan | 191 |
| Managing the loan or lease | 173 |
| Getting a line of credit | 135 |
| Getting a credit card | 85 |
| Problem with a purchase shown on your statement | 79 |
| Repossession | 71 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 329 | 99.7% |
| 2021 | 815 | 100% |
| 2022 | 971 | 100% |
| 2023 | 1.5K | 99.9% |
| 2024 | 2.6K | 100% |
| 2025 | 3.4K | 100% |
| 2026 | 2.0K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About OneMain Finance Corporation
OneMain Finance Corporation's 11,732 logged complaints reach a nationwide footprint - 58 states have at least one filing on record. 40.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-26.
OneMain Finance Corporation answers 100% of complaints inside the CFPB's tracked window and closes 89.8% with a written explanation. 8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about OneMain Finance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does OneMain Finance Corporation have?
11,732, per the CFPB's public complaint count for this company (see the full breakdown above).
Does OneMain Finance Corporation respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about OneMain Finance Corporation?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.