CFPB · Faster timely-response band
OneMain Finance Corporation
12.0K CFPB complaints · 99.95761303191489% timely (fast band) · top issue Improper use of your report.
OneMain Finance Corporation answers 99.95761303191489% on time (upper third) across 12.0K filings. Relief 8.316655585106384% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #59 of 342
- Faster timely-response band
- +2784.5% filings 2019 to 2026
CFPB relief outcome brief
CCDB company onemain-finance-corporation
8.316655585106384% relief · 99.95761303191489% timely · 12.0K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fig Tech Inc. (8.3% relief)
OneMain Finance Corporation closes 8.316655585106384% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of OneMain Finance Corporation's 12.0K filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
OneMain Finance Corporation complaint mix by product
- Credit reporting 4K 35.2% – 7% relief
- Payday loan, 2K 17.7% – 8% relief
- Debt collection 2K 17.4% – 9% relief
- Credit reporting, 2K 14.6% – 7% relief
- Payday loan, 955 8.1% – 15% relief
- Vehicle loan 461 3.9% – 6% relief
- Credit card 374 3.2% – 8% relief
Heavy-volume mix: how OneMain Finance Corporation's 12.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 4.2K |
| Payday loan, title loan, personal loan, or advance loan | 2.1K |
| Debt collection | 2.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.7K |
| Payday loan, title loan, or personal loan | 955 |
| Vehicle loan or lease | 461 |
| Credit card | 374 |
| Credit card or prepaid card | 67 |
| Mortgage | 46 |
| Debt or credit management | 31 |
| Checking or savings account | 26 |
| Money transfer, virtual currency, or money service | 14 |
| Prepaid card | 2 |
| Student loan | 1 |
Nationwide filing states for OneMain Finance Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 9.7% of this company's filings
OneMain Finance Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2.0K
- +2784.5% vs 2019
Top States
| State | Complaints |
|---|---|
| FL | 1.2K |
| CA | 1.1K |
| TX | 1.1K |
| GA | 1.1K |
| PA | 655 |
| IL | 647 |
| NC | 566 |
| NY | 517 |
| SC | 437 |
| VA | 391 |
| NJ | 361 |
| MD | 340 |
| OH | 330 |
| AL | 313 |
| TN | 299 |
| AZ | 266 |
| MI | 252 |
| LA | 215 |
| MS | 212 |
| IN | 191 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3.0K |
| Incorrect information on your report | 2.3K |
| Charged fees or interest you didn't expect | 730 |
| Attempts to collect debt not owed | 700 |
| Took or threatened to take negative or legal action | 556 |
| Problem with a company's investigation into an existing problem | 548 |
| Struggling to pay your loan | 537 |
| Problem with a credit reporting company's investigation into an existing problem | 344 |
| Problem when making payments | 320 |
| Communication tactics | 314 |
| Problem with additional add-on products or services | 312 |
| Getting the loan | 251 |
| False statements or representation | 225 |
| Problem with the payoff process at the end of the loan | 200 |
| Written notification about debt | 198 |
| Managing the loan or lease | 177 |
| Getting a line of credit | 141 |
| Getting a credit card | 88 |
| Problem with a purchase shown on your statement | 79 |
| Getting a loan or lease | 72 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 71 | 100% |
| 2020 | 554 | 99.65938628158845% |
| 2021 | 816 | 99.87745098039215% |
| 2022 | 974 | 99.69199178644764% |
| 2023 | 1.5K | 99.9% |
| 2024 | 2.6K | 100% |
| 2025 | 3.4K | 100% |
| 2026 | 2.0K | 100% |
Source: CFPB Consumer Complaint Database
OneMain Finance Corporation in the faster-timely third
OneMain Finance Corporation's 12,032 logged complaints reach a nationwide footprint - 58 states have at least one filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-26. Timely response 99.95761303191489% sits in the upper third of the corpus.
OneMain Finance Corporation answers 99.95761303191489% of complaints inside the CFPB's tracked window (timely band: fast) and closes 8.316655585106384% with relief; 89.49830452127658% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about OneMain Finance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for OneMain Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.95761303191489%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for OneMain Finance Corporation (#59 of 342; 99.95761303191489% timely; 8.316655585106384% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band