CFPB · Heavy filing volume

CL Holdings LLC

47.0K CFPB complaints (heavy-volume third) · 61 states · top issue Attempts to collect debt not owed.

47.0K CFPB complaints

CL Holdings LLC is in the heavy-volume third with 47.0K CFPB complaints (ranks #19 of 342). Timely 100% · relief 13.5% · top product Debt collection. Allegations, not findings.

  • Volume rank #19 of 342
  • Heavy filing volume
  • +48387.9% filings 2013 to 2026

CFPB relief outcome brief

CCDB company cl-holdings-llc

13.5% relief · 100% timely · 47.0K filings · Debt collection

Nearest relief peer: Overton, Russell, Doerr and Donovan, LLP (13.5% relief)

CL Holdings LLC (this)13.5%Bread Financial Holdings, In…43.3%Navy Federal Credit Union19.2%U.S. Bancorp33.3%Discover Bank28.6%
Closed-with-relief % among CL Holdings LLC and nearest filing-volume peers

CL Holdings LLC closes 13.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 47.0K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CL Holdings LLC complaint mix by product

Total complaints: 47.0K

CL Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 47.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 36,950 complaints (78.8%), resolution 14.5% Debt collection 78.8% Credit reporting: 8,164 complaints (17.4%), resolution 7.9% Credit reporting 17.4% Credit reporting,: 1,342 complaints (2.9%), resolution 18.3% Credit card: 190 complaints (0.4%), resolution 7.4% Debt or: 103 complaints (0.2%), resolution 6.8% Vehicle loan: 98 complaints (0.2%), resolution 10.2% Payday loan,: 73 complaints (0.2%), resolution 4.1%
  • Debt collection 37K 78.8% 15% relief
  • Credit reporting 8K 17.4% 8% relief
  • Credit reporting, 1K 2.9% 18% relief
  • Credit card 190 0.4% 7% relief
  • Debt or 103 0.2% 7% relief
  • Vehicle loan 98 0.2% 10% relief
  • Payday loan, 73 0.2% 4% relief

Heavy-volume mix: how CL Holdings LLC's 47.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 37.0K
Credit reporting or other personal consumer reports 8.2K
Credit reporting, credit repair services, or other personal consumer reports 1.3K
Credit card 190
Debt or credit management 103
Vehicle loan or lease 98
Payday loan, title loan, personal loan, or advance loan 73
Credit card or prepaid card 34
Student loan 32
Credit reporting 15
Consumer Loan 10
Payday loan, title loan, or personal loan 9
Checking or savings account 8
Money transfer, virtual currency, or money service 4
Bank account or service 2
Mortgage 1

Nationwide filing states for CL Holdings LLC

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
TX
15% of this company's filings
TX7.0KFL5.2KGA4.4KCA3.9KIL2.2KSC1.9KPA1.8KAL1.6K

CL Holdings LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
16.0K
+48387.9% vs 2013
05,00010,00015,00020,000 20132015201720192021202320252026 16,001

Top States

State Complaints
TX 7.0K
FL 5.2K
GA 4.4K
CA 3.9K
IL 2.2K
SC 1.9K
PA 1.8K
AL 1.6K
NY 1.4K
OH 1.4K
VA 1.3K
MI 1.2K
LA 1.2K
NC 1.2K
MD 1.0K
NJ 953
AZ 945
TN 862
IN 647
NV 604

Top Issues

Issue Complaints
Attempts to collect debt not owed 17.8K
Written notification about debt 6.5K
Took or threatened to take negative or legal action 5.5K
Incorrect information on your report 5.1K
False statements or representation 4.9K
Improper use of your report 2.5K
Problem with a company's investigation into an existing problem 1.6K
Communication tactics 934
Electronic communications 477
Problem with a credit reporting company's investigation into an existing problem 334
Cont'd attempts collect debt not owed 329
Threatened to contact someone or share information improperly 226
Disclosure verification of debt 201
Getting a credit card 69
Credit monitoring or identity theft protection services 64
Repossession 42
Taking/threatening an illegal action 34
Confusing or missing disclosures 33
Struggling to pay your loan 28
Improper contact or sharing of info 28

Yearly Trend

Year Complaints Timely
2013 33 97%
2014 122 100%
2015 170 100%
2016 277 100%
2017 421 100%
2018 648 99.8%
2019 673 100%
2020 887 99.7%
2021 1.3K 99.9%
2022 1.1K 100%
2023 1.9K 99.9%
2024 7.9K 100%
2025 15.5K 100%
2026 16.0K 100%

Source: CFPB Consumer Complaint Database

CL Holdings LLC in the heavy-volume third

CL Holdings LLC's 47,035 logged complaints reach a nationwide footprint - 61 states have at least one filing. Only 29.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#19 of 342).

CL Holdings LLC answers 100% of complaints inside the CFPB's tracked window and closes 86.1% with a written explanation. 13.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CL Holdings LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CL Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CL Holdings LLC (#19 of 342; 100% timely; 13.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume