CFPB · Lower closed-with-relief share
First Portfolio Servicing Inc
1.5K CFPB complaints · 0% relief (low band) · top issue Incorrect information on your report.
First Portfolio Servicing Inc closes 0% with relief (lower third) on 1.5K filings. Timely 99.2% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #267 of 342
- Lower closed-with-relief share
- +637.1% filings 2020 to 2026
CFPB relief outcome brief
CCDB company first-portfolio-servicing-inc
0% relief · 99.2% timely · 1.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
First Portfolio Servicing Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Portfolio Servicing Inc's 1.5K filings include narrative text
48.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Portfolio Servicing Inc complaint mix by product
- Credit reporting 500 33.2% – 0% relief
- Credit card 489 32.4% – 0% relief
- Debt collection 273 18.1% – 0% relief
- Credit reporting, 130 8.6% – 0% relief
- Credit card 58 3.8% – 0% relief
- Student loan 34 2.3% – 0% relief
- Vehicle loan 23 1.5% – 0% relief
Lighter-volume mix: how First Portfolio Servicing Inc's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 500 |
| Credit card | 489 |
| Debt collection | 273 |
| Credit reporting, credit repair services, or other personal consumer reports | 130 |
| Credit card or prepaid card | 58 |
| Student loan | 34 |
| Vehicle loan or lease | 23 |
| Checking or savings account | 3 |
| Prepaid card | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Debt or credit management | 1 |
Nationwide filing states for First Portfolio Servicing Inc
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.1% of this company's filings
First Portfolio Servicing Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 258
- +637.1% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 183 |
| TX | 181 |
| FL | 143 |
| GA | 120 |
| IL | 88 |
| NC | 69 |
| MI | 63 |
| OH | 59 |
| PA | 43 |
| AZ | 43 |
| MD | 42 |
| NJ | 39 |
| IN | 37 |
| SC | 31 |
| VA | 28 |
| LA | 27 |
| NV | 27 |
| AL | 27 |
| TN | 24 |
| CT | 22 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 356 |
| Improper use of your report | 229 |
| Attempts to collect debt not owed | 132 |
| Fees or interest | 94 |
| Problem with a company's investigation into an existing problem | 94 |
| Getting a credit card | 80 |
| Problem with a purchase shown on your statement | 65 |
| Took or threatened to take negative or legal action | 61 |
| Closing your account | 57 |
| Other features, terms, or problems | 55 |
| Problem when making payments | 52 |
| Trouble using your card | 43 |
| False statements or representation | 33 |
| Dealing with your lender or servicer | 25 |
| Problem with a credit reporting company's investigation into an existing problem | 25 |
| Written notification about debt | 22 |
| Struggling to pay your bill | 18 |
| Communication tactics | 16 |
| Managing the loan or lease | 14 |
| Advertising and marketing, including promotional offers | 10 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 35 | 100% |
| 2021 | 64 | 95.3% |
| 2022 | 32 | 96.9% |
| 2023 | 290 | 98.3% |
| 2024 | 378 | 99.2% |
| 2025 | 460 | 100% |
| 2026 | 258 | 100% |
Source: CFPB Consumer Complaint Database
First Portfolio Servicing Inc in the lower-relief third
First Portfolio Servicing Inc's 1,517 logged complaints reach a nationwide footprint - 51 states have at least one filing. 48.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
First Portfolio Servicing Inc closes 0% with monetary or non-monetary relief and answers 99.2% inside the CFPB window; 99.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Portfolio Servicing Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Portfolio Servicing Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Portfolio Servicing Inc (#267 of 342; 99.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share