Home Issues APR or interest rate CFPB · Narrow respondent spread
APR or interest rate 5.5K CFPB complaints · 62 companies (narrow spread) · top product Credit card.
5.5K CFPB complaints
"APR or interest rate" concentrates on 62 named companies (narrow spread) with 5.5K filings · lead firm 18.4%. Allegations, not findings.
Volume rank #79 of 178 Citibank, N.a. 18.4% of filings Data updated June 2026 Narrow respondent spread Lead companies on "APR or interest rate" # Company Complaints 1 Citibank, N.a. 1.0K 2 JPMorgan Chase & Co. 980 3 Capital One Financial Corporation 725 4 Synchrony Financial 657 5 Bank of America, National Association 483 6 Discover Bank 320 7 Wells Fargo & Company 293 8 American Express Company 241 9 Barclays Bank Delaware 227 10 U.S. Bancorp 154 11 First National Bank of Omaha 54 12 TD Bank Us Holding Company 54 13 United Services Automobile Association 44 14 PNC Bank N.A. 36 15 Fifth Third Financial Corporation 31 16 HSBC North America Holdings Inc. 23 17 Navy Federal Credit Union 19 18 Bread Financial Holdings, Inc. 14 19 Citizens Financial Group, Inc. 14 20 Paypal Holdings, Inc 9 21 Pentagon Federal Credit Union 9 22 State Farm Bank, Fsb 8 23 Sterling Jewelers, Inc. 8 24 Bbva Financial Corporation 7 25 Santander Bank, National Association 7 26 Suntrust Banks, Inc. 7 27 Regions Financial Corporation 6 28 Keycorp 5 29 Atlanticus Services Corporation 4 30 Pending Company Match 4 31 Continental Finance Company, LLC 3 32 First Niagara Financial Group, Inc. 3 33 Santander Bancorp 3 34 Expert Global Solutions, Inc. 2 35 Banco Popular De Puerto Rico 2 36 People'S United Bank, National Association 2 37 Experian Information Solutions Inc. 2 38 M&T Bank Corporation 2 39 Army and Air Force Exchange Service 2 40 BB&T Corporation 2 41 GreenSky, LLC 2 42 Commerce Bank 2 43 Huntington National Bank, the 2 44 Duvera Billing Services, LLC 1 45 Law Offices Howard Lee Schiff, P.C. 1 46 Popular Bank 1 47 East West Bank 1 48 First Data Corporation 1 49 Bank of the West 1 50 Deutsche Bank 1
Source: CFPB Consumer Complaint Database
"APR or interest rate" on a narrow respondent set "APR or interest rate" names only 62 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 18.4% of these filings.
Because only 62 firms are named, compare company profiles before treating "APR or interest rate" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.