CFPB · Single-product concentration
Expert Global Solutions, Inc.
1.8K CFPB complaints · 85% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Expert Global Solutions, Inc.: 85% of 1.8K CFPB complaints sit in "Debt collection". Timely 99.8% · relief 0.3%. Allegations, not findings.
- Volume rank #239 of 342
- Single-product concentration
- -97.2% filings 2013 to 2019
CFPB relief outcome brief
CCDB company expert-global-solutions-inc
0.3% relief · 99.8% timely · 1.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (0.3% relief)
Expert Global Solutions, Inc. closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Expert Global Solutions, Inc.'s 1.8K filings
Only 4.6% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Expert Global Solutions, Inc. complaint mix by product
- Debt collection 2K 85.6% – 0% relief
- Student loan 150 8.3% – 1% relief
- Consumer Loan 38 2.1% – 0% relief
- Credit card 29 1.6% – 0% relief
- Credit reporting, 19 1.1% – 0% relief
- Credit reporting 14 0.8% – 7% relief
- Bank account 10 0.6% – 0% relief
Lighter-volume mix: how Expert Global Solutions, Inc.'s 1.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.5K |
| Student loan | 150 |
| Consumer Loan | 38 |
| Credit card | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Credit reporting | 14 |
| Bank account or service | 10 |
| Payday loan, title loan, or personal loan | 7 |
| Payday loan | 3 |
| Vehicle loan or lease | 2 |
| Mortgage | 1 |
Nationwide filing states for Expert Global Solutions, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 10.3% of this company's filings
Expert Global Solutions, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 15
- -97.2% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 187 |
| CA | 185 |
| TX | 158 |
| NY | 106 |
| PA | 97 |
| IL | 74 |
| MD | 72 |
| GA | 66 |
| VA | 64 |
| OH | 62 |
| MO | 53 |
| MI | 48 |
| MA | 47 |
| NJ | 46 |
| WA | 41 |
| AZ | 37 |
| NC | 32 |
| TN | 31 |
| CO | 29 |
| SC | 24 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 748 |
| Communication tactics | 277 |
| Disclosure verification of debt | 249 |
| False statements or representation | 132 |
| Improper contact or sharing of info | 84 |
| Problems when you are unable to pay | 51 |
| Can't repay my loan | 50 |
| Taking/threatening an illegal action | 42 |
| Dealing with my lender or servicer | 36 |
| Repaying your loan | 24 |
| Managing the loan or lease | 19 |
| Incorrect information on your report | 13 |
| Incorrect information on credit report | 12 |
| Attempts to collect debt not owed | 9 |
| Billing disputes | 7 |
| Improper use of your report | 7 |
| Written notification about debt | 6 |
| Other | 6 |
| Account opening, closing, or management | 6 |
| Taking out the loan or lease | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 538 | 99.8% |
| 2014 | 1.1K | 99.8% |
| 2015 | 106 | 100% |
| 2016 | 33 | 100% |
| 2017 | 32 | 100% |
| 2018 | 20 | 100% |
| 2019 | 15 | 100% |
Source: CFPB Consumer Complaint Database
Expert Global Solutions, Inc. filings cluster in one product
Expert Global Solutions, Inc.'s 1,821 logged complaints reach a nationwide footprint - 53 states have at least one filing. Only 4.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2019-12-18.
Expert Global Solutions, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Expert Global Solutions, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Expert Global Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Expert Global Solutions, Inc. (#239 of 342; 99.8% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration