2026 data Public-data reference. official source

EXPERT GLOBAL SOLUTIONS, INC.

1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.8K consumer complaints filed with the CFPB

This profile shows EXPERT GLOBAL SOLUTIONS, INC.'s complaint history from CFPB public records. 1,804 consumers have filed complaints since 2013. The company has a 99.8% timely response rate and has provided relief in 0.3% of cases.

1.8K
Total Complaints
99.8%
Timely Response
9.3%
Disputed
0.3%
Relief Provided
53
States Active
2013
Since

Total complaints

1.8K

Filed since 2013

Timely response

99.8%

CFPB-tracked response window

Relief rate

0.3%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

EXPERT GLOBAL SOLUTIONS, INC. complaint mix by product

Total complaints: 1.8K

EXPERT GLOBAL SOLUTIONS, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,535 complaints (85.7%), resolution 0.2% Debt collection 85.7% Student loan: 150 complaints (8.4%), resolution 0.7% Student loan 8.4% Consumer Loan: 37 complaints (2.1%), resolution 0.0% Credit card: 27 complaints (1.5%), resolution 0.0% Credit reporting,: 18 complaints (1.0%), resolution 0.0% Credit reporting: 14 complaints (0.8%), resolution 7.1% Bank account: 10 complaints (0.6%), resolution 0.0%
  • Debt collection 2K 85.7% 0% relief
  • Student loan 150 8.4% 1% relief
  • Consumer Loan 37 2.1% 0% relief
  • Credit card 27 1.5% 0% relief
  • Credit reporting, 18 1.0% 0% relief
  • Credit reporting 14 0.8% 7% relief
  • Bank account 10 0.6% 0% relief

How EXPERT GLOBAL SOLUTIONS, INC.'s 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.5K
Student loan 150
Consumer Loan 37
Credit card 27
Credit reporting, credit repair services, or other personal consumer reports 18
Credit reporting 14
Bank account or service 10
Payday loan, title loan, or personal loan 7
Payday loan 3
Vehicle loan or lease 2
Mortgage 1

Top States

State Complaints
FL 186
CA 181
TX 157
NY 106
PA 97
IL 74
MD 72
GA 66
VA 63
OH 62
MO 53
MI 47
MA 47
NJ 46
WA 41
AZ 36
TN 31
NC 31
CO 29
SC 24

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 744
Communication tactics 273
Disclosure verification of debt 249
False statements or representation 131
Improper contact or sharing of info 84
Problems when you are unable to pay 50
Can't repay my loan 50
Taking/threatening an illegal action 42
Dealing with my lender or servicer 36
Repaying your loan 24
Managing the loan or lease 19
Incorrect information on your report 12
Incorrect information on credit report 12
Improper use of your report 7
Attempts to collect debt not owed 7
Other 6
Billing disputes 6
Account opening, closing, or management 6
Written notification about debt 5
Delinquent account 4

Yearly Trend

Year Complaints Timely
2013 538 99.8%
2014 1.1K 99.8%
2015 101 100%
2016 28 100%
2017 30 100%
2018 16 100%
2019 14 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About EXPERT GLOBAL SOLUTIONS, INC.

EXPERT GLOBAL SOLUTIONS, INC. has accumulated 1,804 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2019-12-18, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, EXPERT GLOBAL SOLUTIONS, INC. reports a 99.8% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating EXPERT GLOBAL SOLUTIONS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does EXPERT GLOBAL SOLUTIONS, INC. have?

EXPERT GLOBAL SOLUTIONS, INC. has received 1,804 consumer complaints filed with the Consumer Financial Protection Bureau.

Does EXPERT GLOBAL SOLUTIONS, INC. respond to complaints on time?

EXPERT GLOBAL SOLUTIONS, INC. has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about EXPERT GLOBAL SOLUTIONS, INC.?

The most common issue reported against EXPERT GLOBAL SOLUTIONS, INC. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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