2026 data Public-data reference Official source

State Farm Bank, Fsb

929 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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929
Total Complaints
98.5%
Timely Response
0%
Disputed
16%
Relief Provided
51
States Active
2011
Since

Data updated June 2026

Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.0%
Industry median

Share closed with monetary or non-monetary relief.

State Farm Bank, Fsb complaint mix by product

Total complaints: 929

State Farm Bank, Fsb complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 929 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 146 complaints (18.9%), resolution 17.1% Mortgage 18.9% Credit reporting,: 137 complaints (17.7%), resolution 6.6% Credit reporting, 17.7% Credit card: 115 complaints (14.9%), resolution 10.4% Credit card 14.9% Credit card: 114 complaints (14.8%), resolution 26.3% Credit card 14.8% Debt collection: 91 complaints (11.8%), resolution 4.4% Debt collection 11.8% Bank account: 86 complaints (11.1%), resolution 29.1% Bank account 11.1% Consumer Loan: 83 complaints (10.8%), resolution 30.1% Consumer Loan 10.8%
  • Mortgage 146 18.9% – 17% relief
  • Credit reporting, 137 17.7% – 7% relief
  • Credit card 115 14.9% – 10% relief
  • Credit card 114 14.8% – 26% relief
  • Debt collection 91 11.8% – 4% relief
  • Bank account 86 11.1% – 29% relief
  • Consumer Loan 83 10.8% – 30% relief

How State Farm Bank, Fsb's 929 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 146
Credit reporting, credit repair services, or other personal consumer reports 137
Credit card or prepaid card 115
Credit card 114
Debt collection 91
Bank account or service 86
Consumer Loan 83
Checking or savings account 77
Vehicle loan or lease 63
Payday loan, title loan, or personal loan 7
Credit reporting 5
Money transfer, virtual currency, or money service 4
Prepaid card 1

Top States

State Complaints
CA 116
FL 104
TX 72
GA 49
IL 49
NY 46
PA 33
NJ 31
NC 31
MI 27
VA 26
NV 21
AZ 20
OH 19
LA 17
MO 16
MN 16
TN 15
DE 15
MD 15

Top Issues

Issue Complaints
Incorrect information on your report 99
Managing the loan or lease 70
Account opening, closing, or management 52
Managing an account 51
Attempts to collect debt not owed 50
Loan modification,collection,foreclosure 40
Loan servicing, payments, escrow account 37
Trouble during payment process 36
Improper use of your report 31
Problem with a credit reporting company's investigation into an existing problem 27
Problem with a purchase shown on your statement 22
Billing disputes 20
Problem when making payments 20
Deposits and withdrawals 18
Getting a credit card 18
Other 15
Problems when you are unable to pay 14
Taking out the loan or lease 14
Identity theft / Fraud / Embezzlement 13
Struggling to pay your loan 13

Yearly Trend

Year Complaints Timely
2011 1 0%
2012 49 93.9%
2013 57 100%
2014 56 100%
2015 92 96.7%
2016 107 97.2%
2017 98 100%
2018 149 99.3%
2019 132 100%
2020 153 99.3%
2021 35 94.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About State Farm Bank, Fsb

State Farm Bank, Fsb's 929 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. Only 33.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2021-04-07.

State Farm Bank, Fsb answers 98.5% of complaints inside the CFPB's tracked window and closes 83.9% with a written explanation. 16% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Farm Bank, Fsb.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does State Farm Bank, Fsb have?

929, per the CFPB's public complaint count for this company (see the full breakdown above).

Does State Farm Bank, Fsb respond to complaints on time?

98.5% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about State Farm Bank, Fsb?

"Incorrect information on your report", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.