Duvera Billing Services, LLC
808 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Duvera Billing Services, LLC complaint mix by product
- Debt collection 257 32.8% – 3% relief
- Payday loan, 143 18.2% – 0% relief
- Credit reporting 118 15.1% – 0% relief
- Payday loan, 113 14.4% – 2% relief
- Credit reporting, 108 13.8% – 0% relief
- Consumer Loan 36 4.6% – 28% relief
- Vehicle loan 9 1.1% – 0% relief
How Duvera Billing Services, LLC's 808 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 257 |
| Payday loan, title loan, personal loan, or advance loan | 143 |
| Credit reporting or other personal consumer reports | 118 |
| Payday loan, title loan, or personal loan | 113 |
| Credit reporting, credit repair services, or other personal consumer reports | 108 |
| Consumer Loan | 36 |
| Vehicle loan or lease | 9 |
| Credit card | 8 |
| Payday loan | 6 |
| Credit card or prepaid card | 4 |
| Checking or savings account | 2 |
| Bank account or service | 2 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 115 |
| FL | 86 |
| TX | 85 |
| PA | 71 |
| NJ | 64 |
| IL | 42 |
| AZ | 39 |
| GA | 37 |
| NV | 33 |
| MI | 25 |
| VA | 23 |
| NC | 19 |
| OH | 17 |
| WI | 12 |
| OR | 10 |
| AL | 9 |
| WA | 9 |
| CT | 8 |
| NY | 8 |
| MD | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 165 |
| Attempts to collect debt not owed | 129 |
| Incorrect information on your report | 116 |
| Improper use of your report | 43 |
| False statements or representation | 38 |
| Problem with a company's investigation into an existing problem | 35 |
| Written notification about debt | 33 |
| Managing the loan or lease | 32 |
| Problem with the payoff process at the end of the loan | 31 |
| Problem with a credit reporting company's investigation into an existing problem | 30 |
| Problem when making payments | 17 |
| Cont'd attempts collect debt not owed | 16 |
| Struggling to pay your loan | 15 |
| Took or threatened to take negative or legal action | 15 |
| Communication tactics | 9 |
| Credit monitoring or identity theft protection services | 8 |
| Disclosure verification of debt | 7 |
| Electronic communications | 6 |
| Problems when you are unable to pay | 5 |
| Charged fees or interest I didn't expect | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 24 | 100% |
| 2015 | 35 | 100% |
| 2016 | 14 | 85.7% |
| 2017 | 20 | 95% |
| 2018 | 26 | 96.2% |
| 2019 | 39 | 100% |
| 2020 | 36 | 100% |
| 2021 | 67 | 100% |
| 2022 | 98 | 86.7% |
| 2023 | 108 | 99.1% |
| 2024 | 178 | 100% |
| 2025 | 130 | 99.2% |
| 2026 | 33 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Duvera Billing Services, LLC
Duvera Billing Services, LLC's 808 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. 51.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-23.
Duvera Billing Services, LLC answers 97.6% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Duvera Billing Services, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Duvera Billing Services, LLC have?
808, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Duvera Billing Services, LLC respond to complaints on time?
97.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Duvera Billing Services, LLC?
"Charged fees or interest you didn't expect", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.