CFPB · Diversified product mix
Duvera Billing Services, LLC
808 CFPB complaints · diversified mix (top product 31.8%) · top issue Charged fees or interest you didn't expect.
Duvera Billing Services, LLC: top product "Debt collection" is only 31.8% of 808 - multi-bucket mix. Timely 97.6% · relief 2.7%. Allegations, not findings.
- Diversified product mix
- +37.5% filings 2014 to 2026
CFPB relief outcome brief
CCDB company duvera-billing-services-llc
2.7% relief · 97.6% timely · 808 filings · Debt collection
Same-product relief peers
Nearest relief peer: Cascade Capital, LLC (2.7% relief)
Duvera Billing Services, LLC closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Duvera Billing Services, LLC's 808 filings include narrative text
51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Duvera Billing Services, LLC complaint mix by product
- Debt collection 257 32.8% – 3% relief
- Payday loan, 143 18.2% – 0% relief
- Credit reporting 118 15.1% – 0% relief
- Payday loan, 113 14.4% – 2% relief
- Credit reporting, 108 13.8% – 0% relief
- Consumer Loan 36 4.6% – 28% relief
- Vehicle loan 9 1.1% – 0% relief
How Duvera Billing Services, LLC's 808 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 257 |
| Payday loan, title loan, personal loan, or advance loan | 143 |
| Credit reporting or other personal consumer reports | 118 |
| Payday loan, title loan, or personal loan | 113 |
| Credit reporting, credit repair services, or other personal consumer reports | 108 |
| Consumer Loan | 36 |
| Vehicle loan or lease | 9 |
| Credit card | 8 |
| Payday loan | 6 |
| Credit card or prepaid card | 4 |
| Checking or savings account | 2 |
| Bank account or service | 2 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
Nationwide filing states for Duvera Billing Services, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.2% of this company's filings
Duvera Billing Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 33
- +37.5% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 115 |
| FL | 86 |
| TX | 85 |
| PA | 71 |
| NJ | 64 |
| IL | 42 |
| AZ | 39 |
| GA | 37 |
| NV | 33 |
| MI | 25 |
| VA | 23 |
| NC | 19 |
| OH | 17 |
| WI | 12 |
| OR | 10 |
| AL | 9 |
| WA | 9 |
| CT | 8 |
| NY | 8 |
| MD | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 165 |
| Attempts to collect debt not owed | 129 |
| Incorrect information on your report | 116 |
| Improper use of your report | 43 |
| False statements or representation | 38 |
| Problem with a company's investigation into an existing problem | 35 |
| Written notification about debt | 33 |
| Managing the loan or lease | 32 |
| Problem with the payoff process at the end of the loan | 31 |
| Problem with a credit reporting company's investigation into an existing problem | 30 |
| Problem when making payments | 17 |
| Cont'd attempts collect debt not owed | 16 |
| Struggling to pay your loan | 15 |
| Took or threatened to take negative or legal action | 15 |
| Communication tactics | 9 |
| Credit monitoring or identity theft protection services | 8 |
| Disclosure verification of debt | 7 |
| Electronic communications | 6 |
| Problems when you are unable to pay | 5 |
| Charged fees or interest I didn't expect | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 24 | 100% |
| 2015 | 35 | 100% |
| 2016 | 14 | 85.7% |
| 2017 | 20 | 95% |
| 2018 | 26 | 96.2% |
| 2019 | 39 | 100% |
| 2020 | 36 | 100% |
| 2021 | 67 | 100% |
| 2022 | 98 | 86.7% |
| 2023 | 108 | 99.1% |
| 2024 | 178 | 100% |
| 2025 | 130 | 99.2% |
| 2026 | 33 | 100% |
Source: CFPB Consumer Complaint Database
Duvera Billing Services, LLC spreads across product buckets
Duvera Billing Services, LLC's 808 logged complaints reach a nationwide footprint - 43 states have at least one filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-23.
Duvera Billing Services, LLC answers 97.6% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Duvera Billing Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Duvera Billing Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 808.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Duvera Billing Services, LLC (97.6% timely; 2.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix