2026 data Public-data reference. official source

Duvera Billing Services, LLC

664 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

664 consumer complaints filed with the CFPB

This profile shows Duvera Billing Services, LLC's complaint history from CFPB public records. 664 consumers have filed complaints since 2014. The company has a 97.4% timely response rate and has provided relief in 3.3% of cases.

664
Total Complaints
97.4%
Timely Response
1.2%
Disputed
3.3%
Relief Provided
42
States Active
2014
Since

Total complaints

664

Filed since 2014

Timely response

97.4%

CFPB-tracked response window

Relief rate

3.3%

Closed with monetary or non-monetary relief

Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.3%
Industry median

Share closed with monetary or non-monetary relief.

Duvera Billing Services, LLC complaint mix by product

Total complaints: 664

Duvera Billing Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 664 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 215 complaints (33.3%), resolution 3.3% Debt collection 33.3% Payday loan,: 106 complaints (16.4%), resolution 0.0% Payday loan, 16.4% Credit reporting: 104 complaints (16.1%), resolution 0.0% Credit reporting 16.1% Payday loan,: 93 complaints (14.4%), resolution 2.2% Payday loan, 14.4% Credit reporting,: 88 complaints (13.6%), resolution 0.0% Credit reporting, 13.6% Consumer Loan: 34 complaints (5.3%), resolution 29.4% Vehicle loan: 5 complaints (0.8%), resolution 0.0%
  • Debt collection 215 33.3% 3% relief
  • Payday loan, 106 16.4% 0% relief
  • Credit reporting 104 16.1% 0% relief
  • Payday loan, 93 14.4% 2% relief
  • Credit reporting, 88 13.6% 0% relief
  • Consumer Loan 34 5.3% 29% relief
  • Vehicle loan 5 0.8% 0% relief

How Duvera Billing Services, LLC's 664 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 215
Payday loan, title loan, personal loan, or advance loan 106
Credit reporting or other personal consumer reports 104
Payday loan, title loan, or personal loan 93
Credit reporting, credit repair services, or other personal consumer reports 88
Consumer Loan 34
Vehicle loan or lease 5
Payday loan 5
Credit card 4
Credit card or prepaid card 4
Bank account or service 2
Checking or savings account 2
Credit reporting 1
Debt or credit management 1

Top States

State Complaints
CA 86
FL 66
TX 66
PA 61
NJ 57
IL 37
GA 30
AZ 29
NV 28
MI 21
VA 19
NC 15
OH 15
WI 11
OR 10
WA 8
NY 7
MA 7
TN 7
MD 6

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 123
Attempts to collect debt not owed 108
Incorrect information on your report 96
Improper use of your report 38
Problem with a company's investigation into an existing problem 32
Managing the loan or lease 29
False statements or representation 29
Written notification about debt 28
Problem with a credit reporting company's investigation into an existing problem 24
Problem with the payoff process at the end of the loan 22
Problem when making payments 16
Cont'd attempts collect debt not owed 15
Struggling to pay your loan 14
Took or threatened to take negative or legal action 13
Disclosure verification of debt 7
Communication tactics 7
Credit monitoring or identity theft protection services 7
Electronic communications 5
Charged fees or interest I didn't expect 4
Taking out the loan or lease 4

Yearly Trend

Year Complaints Timely
2014 24 100%
2015 31 100%
2016 13 84.6%
2017 19 94.7%
2018 24 100%
2019 29 100%
2020 29 100%
2021 59 100%
2022 83 85.5%
2023 91 98.9%
2024 150 100%
2025 92 98.9%
2026 20 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Duvera Billing Services, LLC

Duvera Billing Services, LLC has accumulated 664 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 276 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Duvera Billing Services, LLC reports a 97.4% timely-response rate and has closed 96.4% of cases with a written explanation to the consumer. 3.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Duvera Billing Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Duvera Billing Services, LLC have?

Duvera Billing Services, LLC has received 664 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Duvera Billing Services, LLC respond to complaints on time?

Duvera Billing Services, LLC has a 97.4% timely response rate to CFPB complaints.

What is the most common complaint about Duvera Billing Services, LLC?

The most common issue reported against Duvera Billing Services, LLC is "Charged fees or interest you didn't expect" in the "Debt collection" product category.

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