CFPB · Broad respondent spread

Taking out the loan or lease

4.4K CFPB complaints · 383 companies (broad spread) · top product Consumer Loan.

4.4K CFPB complaints

"Taking out the loan or lease" names 383 companies (broad spread) on 4.4K filings · Santander Consumer USA… 8.4%. Allegations, not findings.

  • Volume rank #84 of 178
  • Santander Consumer USA… 8.4% of filings
  • Data updated June 2026
  • Broad respondent spread
4.4K
Total Complaints
383
Companies
Consumer Loan
Top Product

Companies filing under "Taking out the loan or lease"

# Company Complaints
1 Santander Consumer USA Holdings Inc. 367
2 Wells Fargo & Company 284
3 Ally Financial Inc. 255
4 Capital One Financial Corporation 171
5 JPMorgan Chase & Co. 150
6 Toyota Motor Credit Corporation 121
7 Onemain Financial Holdings, LLC. 113
8 Synchrony Financial 99
9 American Honda Finance Corp 93
10 U.S. Bancorp 85
11 Citibank, N.a. 82
12 Bank of America, National Association 79
13 Hyundai Capital America 70
14 Nissan Motor Acceptance Company LLC 70
15 Navy Federal Credit Union 69
16 General Motors Financial Company, Inc. 67
17 Credit Acceptance Corporation 66
18 Ford Motor Credit Co. 64
19 BMW Financial Services NA, LLC 61
20 BB&T Corporation 58
21 Westlake Services, LLC 57
22 TD Bank Us Holding Company 56
23 United Services Automobile Association 52
24 Fifth Third Financial Corporation 50
25 Delbert Services 47
26 Citizens Financial Group, Inc. 46
27 PNC Bank N.A. 42
28 Cashcall, Inc. 39
29 Paypal Holdings, Inc 37
30 DriveTime 34
31 VW Credit 33
32 Enova International, Inc. 33
33 Avant Credit Corporation 31
34 Risecredit, LLC 30
35 Discover Bank 30
36 Suntrust Banks, Inc. 28
37 Popular Bank 27
38 Social Finance, Inc. 26
39 Pentagon Federal Credit Union 26
40 Byrider Franchising, LLC 26
41 American Credit Acceptance, LLC 25
42 Huntington National Bank, the 25
43 Big Picture Loans, LLC 24
44 Exeter Finance, LLC. 23
45 Mercedes Benz Financial Services 23
46 M&T Bank Corporation 21
47 TMX Finance LLC 20
48 Consumer Portfolio Services, Inc. 20
49 Lending Club Corp 19
50 GreenSky, LLC 18

Source: CFPB Consumer Complaint Database

"Taking out the loan or lease" across a broad respondent set

"Taking out the loan or lease" appears across 383 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 8.4% of these filings.

With 383 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Consumer Loan". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Taking out the loan or lease" (#84 of 178; 383 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread