2026 data Public-data reference. official source

NISSAN MOTOR ACCEPTANCE COMPANY LLC

4.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4.0K consumer complaints filed with the CFPB

This profile shows NISSAN MOTOR ACCEPTANCE COMPANY LLC's complaint history from CFPB public records. 3,994 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 0.4% of cases.

4.0K
Total Complaints
99.2%
Timely Response
2.9%
Disputed
0.4%
Relief Provided
55
States Active
2012
Since

Total complaints

4.0K

Filed since 2012

Timely response

99.2%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

NISSAN MOTOR ACCEPTANCE COMPANY LLC complaint mix by product

Total complaints: 4.0K

NISSAN MOTOR ACCEPTANCE COMPANY LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 1,398 complaints (35.3%), resolution 0.3% Vehicle loan 35.3% Credit reporting: 782 complaints (19.7%), resolution 0.0% Credit reporting 19.7% Credit reporting,: 773 complaints (19.5%), resolution 0.8% Credit reporting, 19.5% Debt collection: 515 complaints (13.0%), resolution 0.2% Debt collection 13.0% Consumer Loan: 469 complaints (11.8%), resolution 1.1% Consumer Loan 11.8% Payday loan,: 18 complaints (0.5%), resolution 0.0% Credit reporting: 10 complaints (0.3%), resolution 0.0%
  • Vehicle loan 1K 35.3% 0% relief
  • Credit reporting 782 19.7% 0% relief
  • Credit reporting, 773 19.5% 1% relief
  • Debt collection 515 13.0% 0% relief
  • Consumer Loan 469 11.8% 1% relief
  • Payday loan, 18 0.5% 0% relief
  • Credit reporting 10 0.3% 0% relief

How NISSAN MOTOR ACCEPTANCE COMPANY LLC's 4.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 1.4K
Credit reporting or other personal consumer reports 782
Credit reporting, credit repair services, or other personal consumer reports 773
Debt collection 515
Consumer Loan 469
Payday loan, title loan, or personal loan 18
Credit reporting 10
Credit card or prepaid card 9
Credit card 6
Payday loan, title loan, personal loan, or advance loan 4
Bank account or service 3
Money transfer, virtual currency, or money service 3
Checking or savings account 3
Debt or credit management 1

Top States

State Complaints
TX 449
CA 428
FL 403
NY 380
GA 313
NJ 200
IL 159
NC 141
VA 136
PA 120
MD 117
MA 106
TN 87
LA 72
AZ 69
SC 67
OH 64
CT 64
AL 61
NV 47

Top Issues

Issue Complaints
Incorrect information on your report 940
Managing the loan or lease 677
Improper use of your report 476
Problems at the end of the loan or lease 274
Problem with a credit reporting company's investigation into an existing problem 236
Attempts to collect debt not owed 186
Getting a loan or lease 163
Problem with a company's investigation into an existing problem 150
Struggling to pay your loan 144
Repossession 134
Took or threatened to take negative or legal action 103
Problems when you are unable to pay 86
Written notification about debt 69
Taking out the loan or lease 65
False statements or representation 57
Communication tactics 48
Shopping for a loan or lease 40
Credit monitoring or identity theft protection services 26
Cont'd attempts collect debt not owed 20
Disclosure verification of debt 14

Yearly Trend

Year Complaints Timely
2012 25 96%
2013 64 100%
2014 113 100%
2015 131 98.5%
2016 146 100%
2017 202 99%
2018 219 99.5%
2019 219 100%
2020 323 99.7%
2021 434 99.5%
2022 323 100%
2023 354 100%
2024 471 99.4%
2025 773 97.8%
2026 197 98%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About NISSAN MOTOR ACCEPTANCE COMPANY LLC

NISSAN MOTOR ACCEPTANCE COMPANY LLC has accumulated 3,994 consumer complaints in the CFPB public database, with filings active across 55 U.S. states. Of those submissions, 1,361 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NISSAN MOTOR ACCEPTANCE COMPANY LLC reports a 99.2% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NISSAN MOTOR ACCEPTANCE COMPANY LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does NISSAN MOTOR ACCEPTANCE COMPANY LLC have?

NISSAN MOTOR ACCEPTANCE COMPANY LLC has received 3,994 consumer complaints filed with the Consumer Financial Protection Bureau.

Does NISSAN MOTOR ACCEPTANCE COMPANY LLC respond to complaints on time?

NISSAN MOTOR ACCEPTANCE COMPANY LLC has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about NISSAN MOTOR ACCEPTANCE COMPANY LLC?

The most common issue reported against NISSAN MOTOR ACCEPTANCE COMPANY LLC is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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