Nissan Motor Acceptance Company LLC
5.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nissan Motor Acceptance Company LLC complaint mix by product
- Vehicle loan 2K 38.5% – 0% relief
- Credit reporting 1K 19.2% – 0% relief
- Credit reporting, 982 18.8% – 1% relief
- Debt collection 680 13.0% – 0% relief
- Consumer Loan 515 9.9% – 1% relief
- Payday loan, 21 0.4% – 0% relief
- Credit card 10 0.2% – 0% relief
How Nissan Motor Acceptance Company LLC's 5.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.0K |
| Credit reporting or other personal consumer reports | 1.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 982 |
| Debt collection | 680 |
| Consumer Loan | 515 |
| Payday loan, title loan, or personal loan | 21 |
| Credit card or prepaid card | 10 |
| Credit reporting | 10 |
| Credit card | 8 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Checking or savings account | 3 |
| Bank account or service | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 2 |
Top States
| State | Complaints |
|---|---|
| TX | 625 |
| CA | 568 |
| FL | 543 |
| NY | 504 |
| GA | 407 |
| NJ | 264 |
| IL | 190 |
| NC | 170 |
| VA | 167 |
| MD | 156 |
| PA | 152 |
| MA | 135 |
| TN | 106 |
| AZ | 99 |
| CT | 93 |
| LA | 92 |
| SC | 83 |
| OH | 83 |
| AL | 71 |
| NV | 67 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.2K |
| Managing the loan or lease | 919 |
| Improper use of your report | 593 |
| Problems at the end of the loan or lease | 440 |
| Problem with a credit reporting company's investigation into an existing problem | 291 |
| Attempts to collect debt not owed | 238 |
| Getting a loan or lease | 234 |
| Problem with a company's investigation into an existing problem | 213 |
| Repossession | 192 |
| Struggling to pay your loan | 184 |
| Took or threatened to take negative or legal action | 143 |
| Written notification about debt | 95 |
| Problems when you are unable to pay | 91 |
| False statements or representation | 84 |
| Taking out the loan or lease | 70 |
| Communication tactics | 60 |
| Shopping for a loan or lease | 41 |
| Credit monitoring or identity theft protection services | 31 |
| Cont'd attempts collect debt not owed | 21 |
| Disclosure verification of debt | 17 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 25 | 96% |
| 2013 | 64 | 100% |
| 2014 | 113 | 100% |
| 2015 | 139 | 98.6% |
| 2016 | 180 | 100% |
| 2017 | 240 | 98.8% |
| 2018 | 286 | 99.7% |
| 2019 | 299 | 100% |
| 2020 | 419 | 99.5% |
| 2021 | 532 | 99.6% |
| 2022 | 424 | 99.8% |
| 2023 | 455 | 100% |
| 2024 | 598 | 99.5% |
| 2025 | 1.0K | 97.6% |
| 2026 | 459 | 97.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Nissan Motor Acceptance Company LLC
Nissan Motor Acceptance Company LLC's 5,254 logged complaints reach a nationwide footprint - 55 states have at least one filing on record. 45.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-25.
Nissan Motor Acceptance Company LLC answers 99% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nissan Motor Acceptance Company LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Nissan Motor Acceptance Company LLC have?
5,254, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Nissan Motor Acceptance Company LLC respond to complaints on time?
99% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Nissan Motor Acceptance Company LLC?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.