CFPB · Narrative-heavy record
Nissan Motor Acceptance Company LLC
5.3K CFPB complaints · 45.9% with narratives · top issue Incorrect information on your report.
Nissan Motor Acceptance Company LLC: 45.9% of 5.3K filings include consumer narratives. Timely 99% · relief 0.5% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +1736% filings 2012 to 2026
CFPB relief outcome brief
CCDB company nissan-motor-acceptance-company-llc
0.5% relief · 99% timely · 5.3K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Mercedes Benz Financial Services (0.4% relief)
Nissan Motor Acceptance Company LLC closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nissan Motor Acceptance Company LLC scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (2/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
2 / 100 percentile-benchmarked
0.5% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
99% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.3% of complaints closed with an explanation to the consumer
Most of Nissan Motor Acceptance Company LLC's 5.3K filings include narrative text
45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nissan Motor Acceptance Company LLC complaint mix by product
- Vehicle loan 2K 38.5% – 0% relief
- Credit reporting 1K 19.2% – 0% relief
- Credit reporting, 982 18.8% – 1% relief
- Debt collection 680 13.0% – 0% relief
- Consumer Loan 515 9.9% – 1% relief
- Payday loan, 21 0.4% – 0% relief
- Credit card 10 0.2% – 0% relief
Heavy-volume mix: how Nissan Motor Acceptance Company LLC's 5.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.0K |
| Credit reporting or other personal consumer reports | 1.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 982 |
| Debt collection | 680 |
| Consumer Loan | 515 |
| Payday loan, title loan, or personal loan | 21 |
| Credit card or prepaid card | 10 |
| Credit reporting | 10 |
| Credit card | 8 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Checking or savings account | 3 |
| Bank account or service | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 2 |
Nationwide filing states for Nissan Motor Acceptance Company LLC
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 11.9% of this company's filings
Nissan Motor Acceptance Company LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 459
- +1736% vs 2012
Volume vs. relief
Where Nissan Motor Acceptance Company LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Nissan Motor Acceptance Company LLC files more complaint volume than 69% of them, and closes complaints with relief more often than 32% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 5,254 · Closed with relief: 0.5%
Top States
| State | Complaints |
|---|---|
| TX | 625 |
| CA | 568 |
| FL | 543 |
| NY | 504 |
| GA | 407 |
| NJ | 264 |
| IL | 190 |
| NC | 170 |
| VA | 167 |
| MD | 156 |
| PA | 152 |
| MA | 135 |
| TN | 106 |
| AZ | 99 |
| CT | 93 |
| LA | 92 |
| SC | 83 |
| OH | 83 |
| AL | 71 |
| NV | 67 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.2K |
| Managing the loan or lease | 919 |
| Improper use of your report | 593 |
| Problems at the end of the loan or lease | 440 |
| Problem with a credit reporting company's investigation into an existing problem | 291 |
| Attempts to collect debt not owed | 238 |
| Getting a loan or lease | 234 |
| Problem with a company's investigation into an existing problem | 213 |
| Repossession | 192 |
| Struggling to pay your loan | 184 |
| Took or threatened to take negative or legal action | 143 |
| Written notification about debt | 95 |
| Problems when you are unable to pay | 91 |
| False statements or representation | 84 |
| Taking out the loan or lease | 70 |
| Communication tactics | 60 |
| Shopping for a loan or lease | 41 |
| Credit monitoring or identity theft protection services | 31 |
| Cont'd attempts collect debt not owed | 21 |
| Disclosure verification of debt | 17 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 25 | 96% |
| 2013 | 64 | 100% |
| 2014 | 113 | 100% |
| 2015 | 139 | 98.6% |
| 2016 | 180 | 100% |
| 2017 | 240 | 98.8% |
| 2018 | 286 | 99.7% |
| 2019 | 299 | 100% |
| 2020 | 419 | 99.5% |
| 2021 | 532 | 99.6% |
| 2022 | 424 | 99.8% |
| 2023 | 455 | 100% |
| 2024 | 598 | 99.5% |
| 2025 | 1.0K | 97.6% |
| 2026 | 459 | 97.6% |
Source: CFPB Consumer Complaint Database
Nissan Motor Acceptance Company LLC's narrative-rich complaint ledger
Nissan Motor Acceptance Company LLC's 5,254 logged complaints reach a nationwide footprint - 55 states have at least one filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.
Nissan Motor Acceptance Company LLC answers 99% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nissan Motor Acceptance Company LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nissan Motor Acceptance Company LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.3K.
- Bbva Financial Corporation Δ 74 complaints · 26.4% relief 5.2Kcomplaints
- Atlanticus Services Corporation Δ 83 complaints · 32.5% relief 5.2Kcomplaints
- Aldous & Associates, PLLC Δ 90 complaints · 0.2% relief 5.3Kcomplaints
- Amsher Collection Services, Inc. Δ 136 complaints · 1.3% relief 5.1Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nissan Motor Acceptance Company LLC (#107 of 342; 99% timely; 0.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record