CFPB · Lower closed-with-relief share
Mercedes Benz Financial Services
3.2K CFPB complaints · 0.4% relief (low band) · top issue Incorrect information on your report.
Mercedes Benz Financial Services closes 0.4% with relief (lower third) on 3.2K filings. Timely 99.5% · top product Vehicle loan or lease. Allegations, not findings.
- Volume rank #160 of 342
- Lower closed-with-relief share
- +6566.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company mercedes-benz-financial-services
0.4% relief · 99.5% timely · 3.2K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Lendbuzz Inc. (0.4% relief)
Mercedes Benz Financial Services closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 3.2K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mercedes Benz Financial Services complaint mix by product
- Vehicle loan 1K 36.5% – 0% relief
- Credit reporting 945 30.0% – 0% relief
- Credit reporting, 539 17.1% – 0% relief
- Debt collection 339 10.8% – 0% relief
- Consumer Loan 146 4.6% – 8% relief
- Credit card 17 0.5% – 0% relief
- Credit card 15 0.5% – 0% relief
How Mercedes Benz Financial Services's 3.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 1.1K |
| Credit reporting or other personal consumer reports | 945 |
| Credit reporting, credit repair services, or other personal consumer reports | 539 |
| Debt collection | 339 |
| Consumer Loan | 146 |
| Credit card or prepaid card | 17 |
| Credit card | 15 |
| Payday loan, title loan, or personal loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Money transfer, virtual currency, or money service | 7 |
| Credit reporting | 6 |
| Checking or savings account | 5 |
| Bank account or service | 2 |
| Mortgage | 2 |
| Debt or credit management | 1 |
Nationwide filing states for Mercedes Benz Financial Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 22.6% of this company's filings
Mercedes Benz Financial Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 400
- +6566.7% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 720 |
| FL | 529 |
| TX | 300 |
| NY | 249 |
| GA | 204 |
| NJ | 123 |
| MD | 101 |
| IL | 94 |
| PA | 90 |
| NC | 73 |
| VA | 71 |
| OH | 63 |
| CT | 58 |
| NV | 51 |
| MA | 51 |
| MI | 40 |
| AZ | 33 |
| LA | 29 |
| MO | 25 |
| AL | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 875 |
| Improper use of your report | 446 |
| Managing the loan or lease | 411 |
| Problems at the end of the loan or lease | 225 |
| Getting a loan or lease | 218 |
| Repossession | 174 |
| Problem with a company's investigation into an existing problem | 172 |
| Attempts to collect debt not owed | 144 |
| Problem with a credit reporting company's investigation into an existing problem | 131 |
| Took or threatened to take negative or legal action | 79 |
| Struggling to pay your loan | 58 |
| Written notification about debt | 44 |
| False statements or representation | 34 |
| Taking out the loan or lease | 23 |
| Credit monitoring or identity theft protection services | 20 |
| Problem when making payments | 18 |
| Problems when you are unable to pay | 18 |
| Communication tactics | 14 |
| Shopping for a loan or lease | 13 |
| Disclosure verification of debt | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 33.3% |
| 2013 | 14 | 78.6% |
| 2014 | 32 | 96.9% |
| 2015 | 37 | 100% |
| 2016 | 63 | 93.7% |
| 2017 | 70 | 98.6% |
| 2018 | 95 | 100% |
| 2019 | 89 | 100% |
| 2020 | 128 | 100% |
| 2021 | 260 | 100% |
| 2022 | 300 | 99.7% |
| 2023 | 388 | 100% |
| 2024 | 516 | 100% |
| 2025 | 790 | 100% |
| 2026 | 400 | 99.8% |
Source: CFPB Consumer Complaint Database
Mercedes Benz Financial Services in the lower-relief third
Mercedes Benz Financial Services's 3,188 logged complaints reach a nationwide footprint - 49 states have at least one filing. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Closed-with-relief 0.4% sits in the lower third of the corpus.
Mercedes Benz Financial Services closes 0.4% with monetary or non-monetary relief and answers 99.5% inside the CFPB window; 98.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Vehicle loan or lease" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mercedes Benz Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mercedes Benz Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mercedes Benz Financial Services (#160 of 342; 99.5% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share