Byrider Franchising, LLC
1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Byrider Franchising, LLC complaint mix by product
- Vehicle loan 567 37.6% – 0% relief
- Debt collection 292 19.4% – 0% relief
- Credit reporting 266 17.7% – 0% relief
- Credit reporting, 219 14.5% – 0% relief
- Consumer Loan 153 10.2% – 1% relief
- Payday loan, 6 0.4% – 0% relief
- Credit reporting 3 0.2% – 0% relief
How Byrider Franchising, LLC's 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 567 |
| Debt collection | 292 |
| Credit reporting or other personal consumer reports | 266 |
| Credit reporting, credit repair services, or other personal consumer reports | 219 |
| Consumer Loan | 153 |
| Payday loan, title loan, or personal loan | 6 |
| Credit reporting | 3 |
| Checking or savings account | 2 |
| Debt or credit management | 2 |
Top States
| State | Complaints |
|---|---|
| OH | 207 |
| IL | 166 |
| PA | 115 |
| FL | 115 |
| TX | 114 |
| IN | 101 |
| WI | 84 |
| NC | 68 |
| GA | 56 |
| SC | 45 |
| MO | 36 |
| MD | 31 |
| VA | 30 |
| MA | 30 |
| AR | 28 |
| KY | 27 |
| MI | 27 |
| AL | 21 |
| TN | 21 |
| AZ | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 272 |
| Managing the loan or lease | 210 |
| Improper use of your report | 143 |
| Repossession | 110 |
| Struggling to pay your loan | 107 |
| Attempts to collect debt not owed | 92 |
| Problem with a credit reporting company's investigation into an existing problem | 79 |
| Getting a loan or lease | 76 |
| Problem with a company's investigation into an existing problem | 60 |
| Problems when you are unable to pay | 58 |
| False statements or representation | 47 |
| Took or threatened to take negative or legal action | 43 |
| Communication tactics | 41 |
| Written notification about debt | 31 |
| Problems at the end of the loan or lease | 29 |
| Taking out the loan or lease | 26 |
| Shopping for a loan or lease | 20 |
| Cont'd attempts collect debt not owed | 14 |
| Credit monitoring or identity theft protection services | 9 |
| Disclosure verification of debt | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 18 | 100% |
| 2014 | 42 | 100% |
| 2015 | 61 | 100% |
| 2016 | 70 | 100% |
| 2017 | 73 | 100% |
| 2018 | 104 | 100% |
| 2019 | 83 | 100% |
| 2020 | 78 | 100% |
| 2021 | 101 | 99% |
| 2022 | 96 | 97.9% |
| 2023 | 113 | 95.6% |
| 2024 | 175 | 100% |
| 2025 | 330 | 100% |
| 2026 | 163 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Byrider Franchising, LLC
Byrider Franchising, LLC's 1,510 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. 50.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-26.
Byrider Franchising, LLC answers 99.5% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Byrider Franchising, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Byrider Franchising, LLC have?
1,510, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Byrider Franchising, LLC respond to complaints on time?
99.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Byrider Franchising, LLC?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.