CFPB · Lighter filing volume
Byrider Franchising, LLC
1.5K CFPB complaints (light-volume third) · 43 states · top issue Incorrect information on your report.
Byrider Franchising, LLC is in the light-volume third with 1.5K CFPB complaints (ranks #270 of 342). Timely 99.5% · relief 0.3% · top product Vehicle loan or lease. Allegations, not findings.
- Lighter filing volume
- +5333.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company byrider-franchising-llc
0.3% relief · 99.5% timely · 1.5K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Carvana Group, LLC (0.3% relief)
Byrider Franchising, LLC closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Byrider Franchising, LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.3% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.3% of complaints closed with an explanation to the consumer
Most of Byrider Franchising, LLC's 1.5K filings include narrative text
50.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Byrider Franchising, LLC complaint mix by product
- Vehicle loan 567 37.6% – 0% relief
- Debt collection 292 19.4% – 0% relief
- Credit reporting 266 17.7% – 0% relief
- Credit reporting, 219 14.5% – 0% relief
- Consumer Loan 153 10.2% – 1% relief
- Payday loan, 6 0.4% – 0% relief
- Credit reporting 3 0.2% – 0% relief
Lighter-volume mix: how Byrider Franchising, LLC's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 567 |
| Debt collection | 292 |
| Credit reporting or other personal consumer reports | 266 |
| Credit reporting, credit repair services, or other personal consumer reports | 219 |
| Consumer Loan | 153 |
| Payday loan, title loan, or personal loan | 6 |
| Credit reporting | 3 |
| Checking or savings account | 2 |
| Debt or credit management | 2 |
Nationwide filing states for Byrider Franchising, LLC
Top states by attributed volume, lighter-filing company
- Leading state
- OH
- 13.7% of this company's filings
Byrider Franchising, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 163
- +5333.3% vs 2012
Volume vs. relief
Where Byrider Franchising, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Byrider Franchising, LLC files more complaint volume than 21% of them, and closes complaints with relief more often than 27% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,510 · Closed with relief: 0.3%
Top States
| State | Complaints |
|---|---|
| OH | 207 |
| IL | 166 |
| PA | 115 |
| FL | 115 |
| TX | 114 |
| IN | 101 |
| WI | 84 |
| NC | 68 |
| GA | 56 |
| SC | 45 |
| MO | 36 |
| MD | 31 |
| VA | 30 |
| MA | 30 |
| AR | 28 |
| KY | 27 |
| MI | 27 |
| AL | 21 |
| TN | 21 |
| AZ | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 272 |
| Managing the loan or lease | 210 |
| Improper use of your report | 143 |
| Repossession | 110 |
| Struggling to pay your loan | 107 |
| Attempts to collect debt not owed | 92 |
| Problem with a credit reporting company's investigation into an existing problem | 79 |
| Getting a loan or lease | 76 |
| Problem with a company's investigation into an existing problem | 60 |
| Problems when you are unable to pay | 58 |
| False statements or representation | 47 |
| Took or threatened to take negative or legal action | 43 |
| Communication tactics | 41 |
| Written notification about debt | 31 |
| Problems at the end of the loan or lease | 29 |
| Taking out the loan or lease | 26 |
| Shopping for a loan or lease | 20 |
| Cont'd attempts collect debt not owed | 14 |
| Credit monitoring or identity theft protection services | 9 |
| Disclosure verification of debt | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 18 | 100% |
| 2014 | 42 | 100% |
| 2015 | 61 | 100% |
| 2016 | 70 | 100% |
| 2017 | 73 | 100% |
| 2018 | 104 | 100% |
| 2019 | 83 | 100% |
| 2020 | 78 | 100% |
| 2021 | 101 | 99% |
| 2022 | 96 | 97.9% |
| 2023 | 113 | 95.6% |
| 2024 | 175 | 100% |
| 2025 | 330 | 100% |
| 2026 | 163 | 100% |
Source: CFPB Consumer Complaint Database
Byrider Franchising, LLC in the light-volume third
Byrider Franchising, LLC's 1,510 logged complaints reach a nationwide footprint - 43 states have at least one filing. 50.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-26. Volume lands in the lightest third of the indexed company corpus (#270 of 342).
Byrider Franchising, LLC answers 99.5% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Byrider Franchising, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Byrider Franchising, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Byrider Franchising, LLC (#270 of 342; 99.5% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume