Delbert Services
1.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Delbert Services complaint mix by product
- Debt collection 376 37.4% – 0% relief
- Payday loan 369 36.7% – 0% relief
- Consumer Loan 249 24.8% – 0% relief
- Bank account 6 0.6% – 0% relief
- Credit reporting 2 0.2% – 0% relief
- Payday loan, 2 0.2% – 0% relief
- Credit card 1 0.1% – 0% relief
How Delbert Services's 1.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 376 |
| Payday loan | 369 |
| Consumer Loan | 249 |
| Bank account or service | 6 |
| Credit reporting | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| NJ | 85 |
| TX | 79 |
| VA | 67 |
| FL | 65 |
| NC | 57 |
| OH | 55 |
| AZ | 47 |
| PA | 42 |
| MI | 41 |
| IN | 39 |
| GA | 35 |
| TN | 32 |
| IL | 25 |
| OK | 23 |
| MN | 23 |
| AL | 23 |
| DC | 18 |
| LA | 18 |
| SC | 17 |
| AR | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 303 |
| Communication tactics | 131 |
| Managing the loan or lease | 120 |
| Cont'd attempts collect debt not owed | 84 |
| Problems when you are unable to pay | 61 |
| False statements or representation | 51 |
| Taking out the loan or lease | 47 |
| Disclosure verification of debt | 41 |
| Improper contact or sharing of info | 31 |
| Taking/threatening an illegal action | 31 |
| Can't stop charges to bank account | 23 |
| Can't contact lender | 22 |
| Payment to acct not credited | 12 |
| Account terms and changes | 9 |
| Shopping for a loan or lease | 6 |
| Received a loan I didn't apply for | 5 |
| Charged bank acct wrong day or amt | 4 |
| Managing the line of credit | 4 |
| Account opening, closing, or management | 3 |
| Written notification about debt | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 83 | 83.1% |
| 2014 | 728 | 99.9% |
| 2015 | 142 | 99.3% |
| 2016 | 37 | 100% |
| 2017 | 11 | 54.5% |
| 2018 | 2 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Delbert Services
Delbert Services's 1,005 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. Only 6.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2020-06-03.
Delbert Services answers 97.5% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Delbert Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Delbert Services have?
1,005, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Delbert Services respond to complaints on time?
97.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Delbert Services?
"Charged fees or interest I didn't expect", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.