CFPB · Lighter filing volume
Delbert Services
1.0K CFPB complaints (light-volume third) · 50 states · top issue Charged fees or interest I didn't expect.
Delbert Services is in the light-volume third with 1.0K CFPB complaints (ranks #340 of 342). Timely 97.5% · relief 0% · top product Debt collection. Allegations, not findings.
- Volume rank #340 of 342
- Lighter filing volume
- -98.8% filings 2013 to 2020
CFPB relief outcome brief
CCDB company delbert-services
0% relief · 97.5% timely · 1.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Delbert Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Delbert Services's 1.0K filings
Only 6.2% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Delbert Services complaint mix by product
- Debt collection 376 37.4% – 0% relief
- Payday loan 369 36.7% – 0% relief
- Consumer Loan 249 24.8% – 0% relief
- Bank account 6 0.6% – 0% relief
- Credit reporting 2 0.2% – 0% relief
- Payday loan, 2 0.2% – 0% relief
- Credit card 1 0.1% – 0% relief
Lighter-volume mix: how Delbert Services's 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 376 |
| Payday loan | 369 |
| Consumer Loan | 249 |
| Bank account or service | 6 |
| Credit reporting | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 1 |
Nationwide filing states for Delbert Services
Top states by attributed volume, lighter-filing company
- Leading state
- NJ
- 8.5% of this company's filings
Delbert Services falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -98.8% vs 2013
Top States
| State | Complaints |
|---|---|
| NJ | 85 |
| TX | 79 |
| VA | 67 |
| FL | 65 |
| NC | 57 |
| OH | 55 |
| AZ | 47 |
| PA | 42 |
| MI | 41 |
| IN | 39 |
| GA | 35 |
| TN | 32 |
| IL | 25 |
| OK | 23 |
| MN | 23 |
| AL | 23 |
| DC | 18 |
| LA | 18 |
| SC | 17 |
| AR | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 303 |
| Communication tactics | 131 |
| Managing the loan or lease | 120 |
| Cont'd attempts collect debt not owed | 84 |
| Problems when you are unable to pay | 61 |
| False statements or representation | 51 |
| Taking out the loan or lease | 47 |
| Disclosure verification of debt | 41 |
| Improper contact or sharing of info | 31 |
| Taking/threatening an illegal action | 31 |
| Can't stop charges to bank account | 23 |
| Can't contact lender | 22 |
| Payment to acct not credited | 12 |
| Account terms and changes | 9 |
| Shopping for a loan or lease | 6 |
| Received a loan I didn't apply for | 5 |
| Charged bank acct wrong day or amt | 4 |
| Managing the line of credit | 4 |
| Account opening, closing, or management | 3 |
| Written notification about debt | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 83 | 83.1% |
| 2014 | 728 | 99.9% |
| 2015 | 142 | 99.3% |
| 2016 | 37 | 100% |
| 2017 | 11 | 54.5% |
| 2018 | 2 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Delbert Services in the light-volume third
Delbert Services's 1,005 logged complaints reach a nationwide footprint - 50 states have at least one filing. Only 6.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2020-06-03. Volume lands in the lightest third of the indexed company corpus (#340 of 342).
Delbert Services answers 97.5% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Delbert Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Delbert Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.0K.
- GLA Collection Company, Inc. Δ 2 complaints · 0.6% relief 1.0Kcomplaints
- First National Collection Bureau, Inc. Δ 3 complaints · 0% relief 1.0Kcomplaints
- Stellantis Financial Services US Corp. Δ 4 complaints · 14.5% relief 1.0Kcomplaints
- Cedars Business Services, LLC Δ 8 complaints · 0.1% relief 1.0Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Delbert Services (#340 of 342; 97.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume