2026 data Public-data reference. official source

Delbert Services

994 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

994 consumer complaints filed with the CFPB

This profile shows Delbert Services's complaint history from CFPB public records. 994 consumers have filed complaints since 2013. The company has a 97.5% timely response rate and has provided relief in 0% of cases.

994
Total Complaints
97.5%
Timely Response
21.5%
Disputed
0%
Relief Provided
50
States Active
2013
Since

Total complaints

994

Filed since 2013

Timely response

97.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Delbert Services complaint mix by product

Total complaints: 994

Delbert Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 994 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 374 complaints (37.6%), resolution 0.0% Debt collection 37.6% Payday loan: 366 complaints (36.8%), resolution 0.0% Payday loan 36.8% Consumer Loan: 243 complaints (24.4%), resolution 0.0% Consumer Loan 24.4% Bank account: 6 complaints (0.6%), resolution 0.0% Payday loan,: 2 complaints (0.2%), resolution 0.0% Credit reporting: 2 complaints (0.2%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 374 37.6% 0% relief
  • Payday loan 366 36.8% 0% relief
  • Consumer Loan 243 24.4% 0% relief
  • Bank account 6 0.6% 0% relief
  • Payday loan, 2 0.2% 0% relief
  • Credit reporting 2 0.2% 0% relief
  • Credit card 1 0.1% 0% relief

How Delbert Services's 994 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 374
Payday loan 366
Consumer Loan 243
Bank account or service 6
Payday loan, title loan, or personal loan 2
Credit reporting 2
Credit card 1

Top States

State Complaints
NJ 85
TX 79
VA 66
FL 65
NC 56
OH 53
AZ 47
PA 42
MI 41
IN 39
GA 35
TN 30
IL 24
AL 23
OK 23
MN 22
LA 18
DC 18
SC 17
RI 17

Top Issues

Issue Complaints
Charged fees or interest I didn't expect 301
Communication tactics 130
Managing the loan or lease 116
Cont'd attempts collect debt not owed 82
Problems when you are unable to pay 60
False statements or representation 51
Taking out the loan or lease 47
Disclosure verification of debt 41
Taking/threatening an illegal action 32
Improper contact or sharing of info 31
Can't stop charges to bank account 23
Can't contact lender 22
Payment to acct not credited 11
Account terms and changes 9
Shopping for a loan or lease 6
Received a loan I didn't apply for 5
Charged bank acct wrong day or amt 4
Managing the line of credit 4
Account opening, closing, or management 3
Deposits and withdrawals 2

Yearly Trend

Year Complaints Timely
2013 83 83.1%
2014 728 99.9%
2015 132 99.2%
2016 37 100%
2017 10 50%
2018 2 0%
2019 1 0%
2020 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Delbert Services

Delbert Services has accumulated 994 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 51 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-06-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Delbert Services reports a 97.5% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 21.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest I didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Delbert Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Delbert Services have?

Delbert Services has received 994 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Delbert Services respond to complaints on time?

Delbert Services has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about Delbert Services?

The most common issue reported against Delbert Services is "Charged fees or interest I didn't expect" in the "Debt collection" product category.

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