Total complaints
994
Filed since 2013
994 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
994 consumer complaints filed with the CFPB
This profile shows Delbert Services's complaint history from CFPB public records. 994 consumers have filed complaints since 2013. The company has a 97.5% timely response rate and has provided relief in 0% of cases.
Total complaints
994
Filed since 2013
Timely response
97.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Delbert Services's 994 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 374 |
| Payday loan | 366 |
| Consumer Loan | 243 |
| Bank account or service | 6 |
| Payday loan, title loan, or personal loan | 2 |
| Credit reporting | 2 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| NJ | 85 |
| TX | 79 |
| VA | 66 |
| FL | 65 |
| NC | 56 |
| OH | 53 |
| AZ | 47 |
| PA | 42 |
| MI | 41 |
| IN | 39 |
| GA | 35 |
| TN | 30 |
| IL | 24 |
| AL | 23 |
| OK | 23 |
| MN | 22 |
| LA | 18 |
| DC | 18 |
| SC | 17 |
| RI | 17 |
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 301 |
| Communication tactics | 130 |
| Managing the loan or lease | 116 |
| Cont'd attempts collect debt not owed | 82 |
| Problems when you are unable to pay | 60 |
| False statements or representation | 51 |
| Taking out the loan or lease | 47 |
| Disclosure verification of debt | 41 |
| Taking/threatening an illegal action | 32 |
| Improper contact or sharing of info | 31 |
| Can't stop charges to bank account | 23 |
| Can't contact lender | 22 |
| Payment to acct not credited | 11 |
| Account terms and changes | 9 |
| Shopping for a loan or lease | 6 |
| Received a loan I didn't apply for | 5 |
| Charged bank acct wrong day or amt | 4 |
| Managing the line of credit | 4 |
| Account opening, closing, or management | 3 |
| Deposits and withdrawals | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 83 | 83.1% |
| 2014 | 728 | 99.9% |
| 2015 | 132 | 99.2% |
| 2016 | 37 | 100% |
| 2017 | 10 | 50% |
| 2018 | 2 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Delbert Services has accumulated 994 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 51 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-06-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Delbert Services reports a 97.5% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 21.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest I didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Delbert Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Delbert Services has received 994 consumer complaints filed with the Consumer Financial Protection Bureau.
Delbert Services has a 97.5% timely response rate to CFPB complaints.
The most common issue reported against Delbert Services is "Charged fees or interest I didn't expect" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.