CFPB · Narrative-heavy record
American Honda Finance Corp
4.8K CFPB complaints · 44.9% with narratives · top issue Incorrect information on your report.
American Honda Finance Corp: 44.9% of 4.8K filings include consumer narratives. Timely 99.1% · relief 8.8% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +2217.4% filings 2012 to 2026
CFPB relief outcome brief
CCDB company american-honda-finance-corp
8.8% relief · 99.1% timely · 4.8K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Concorde Auto Management, LLC DBA Concorde Auto Acceptance (7.8% relief)
American Honda Finance Corp closes 8.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
American Honda Finance Corp scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (41/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
41 / 100 percentile-benchmarked
8.8% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
99.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.6% of complaints closed with an explanation to the consumer
Most of American Honda Finance Corp's 4.8K filings include narrative text
44.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Honda Finance Corp complaint mix by product
- Vehicle loan 2K 41.6% – 10% relief
- Credit reporting, 886 18.6% – 12% relief
- Credit reporting 845 17.7% – 0% relief
- Consumer Loan 602 12.6% – 16% relief
- Debt collection 424 8.9% – 5% relief
- Payday loan, 14 0.3% – 7% relief
- Credit card 13 0.3% – 8% relief
How American Honda Finance Corp's 4.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 886 |
| Credit reporting or other personal consumer reports | 845 |
| Consumer Loan | 602 |
| Debt collection | 424 |
| Payday loan, title loan, or personal loan | 14 |
| Credit card or prepaid card | 13 |
| Credit card | 13 |
| Credit reporting | 11 |
| Payday loan, title loan, personal loan, or advance loan | 9 |
| Money transfer, virtual currency, or money service | 5 |
| Checking or savings account | 3 |
| Bank account or service | 3 |
| Debt or credit management | 2 |
| Mortgage | 1 |
Nationwide filing states for American Honda Finance Corp
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.6% of this company's filings
American Honda Finance Corp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 533
- +2217.4% vs 2012
Volume vs. relief
Where American Honda Finance Corp sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, American Honda Finance Corp files more complaint volume than 66% of them, and closes complaints with relief more often than 66% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 4,817 · Closed with relief: 8.8%
Top States
| State | Complaints |
|---|---|
| CA | 750 |
| NY | 708 |
| FL | 512 |
| NJ | 360 |
| TX | 326 |
| MA | 182 |
| GA | 171 |
| VA | 147 |
| NC | 146 |
| PA | 146 |
| IL | 133 |
| OH | 132 |
| MD | 92 |
| AZ | 84 |
| LA | 74 |
| CT | 68 |
| SC | 62 |
| TN | 52 |
| NV | 49 |
| MI | 45 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.2K |
| Managing the loan or lease | 895 |
| Problems at the end of the loan or lease | 384 |
| Improper use of your report | 376 |
| Problem with a credit reporting company's investigation into an existing problem | 289 |
| Getting a loan or lease | 233 |
| Repossession | 188 |
| Struggling to pay your loan | 186 |
| Problem with a company's investigation into an existing problem | 164 |
| Problems when you are unable to pay | 159 |
| Attempts to collect debt not owed | 139 |
| Taking out the loan or lease | 93 |
| Took or threatened to take negative or legal action | 77 |
| Written notification about debt | 75 |
| Shopping for a loan or lease | 72 |
| Communication tactics | 48 |
| False statements or representation | 41 |
| Credit monitoring or identity theft protection services | 33 |
| Unable to get your credit report or credit score | 21 |
| Cont'd attempts collect debt not owed | 19 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 23 | 91.3% |
| 2013 | 76 | 98.7% |
| 2014 | 114 | 100% |
| 2015 | 150 | 100% |
| 2016 | 226 | 99.6% |
| 2017 | 230 | 99.6% |
| 2018 | 296 | 99.7% |
| 2019 | 263 | 100% |
| 2020 | 351 | 99.4% |
| 2021 | 459 | 96.7% |
| 2022 | 368 | 95.9% |
| 2023 | 389 | 100% |
| 2024 | 495 | 99.8% |
| 2025 | 844 | 99.9% |
| 2026 | 533 | 99.8% |
Source: CFPB Consumer Complaint Database
American Honda Finance Corp's narrative-rich complaint ledger
American Honda Finance Corp's 4,817 logged complaints reach a nationwide footprint - 52 states have at least one filing. 44.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.
American Honda Finance Corp answers 99.1% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 8.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Honda Finance Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Honda Finance Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Honda Finance Corp (#116 of 342; 99.1% timely; 8.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record