2026 data Public-data reference. official source

AMERICAN HONDA FINANCE CORP

3.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3.6K consumer complaints filed with the CFPB

This profile shows AMERICAN HONDA FINANCE CORP's complaint history from CFPB public records. 3,649 consumers have filed complaints since 2012. The company has a 99.1% timely response rate and has provided relief in 8.6% of cases.

3.6K
Total Complaints
99.1%
Timely Response
3.9%
Disputed
8.6%
Relief Provided
52
States Active
2012
Since

Total complaints

3.6K

Filed since 2012

Timely response

99.1%

CFPB-tracked response window

Relief rate

8.6%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.6%
Industry median

Share closed with monetary or non-monetary relief.

AMERICAN HONDA FINANCE CORP complaint mix by product

Total complaints: 3.6K

AMERICAN HONDA FINANCE CORP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 1,362 complaints (37.7%), resolution 10.3% Vehicle loan 37.7% Credit reporting,: 707 complaints (19.6%), resolution 11.0% Credit reporting, 19.6% Credit reporting: 640 complaints (17.7%), resolution 0.0% Credit reporting 17.7% Consumer Loan: 550 complaints (15.2%), resolution 14.4% Consumer Loan 15.2% Debt collection: 332 complaints (9.2%), resolution 4.5% Debt collection 9.2% Credit card: 11 complaints (0.3%), resolution 0.0% Credit reporting: 11 complaints (0.3%), resolution 9.1%
  • Vehicle loan 1K 37.7% 10% relief
  • Credit reporting, 707 19.6% 11% relief
  • Credit reporting 640 17.7% 0% relief
  • Consumer Loan 550 15.2% 14% relief
  • Debt collection 332 9.2% 5% relief
  • Credit card 11 0.3% 0% relief
  • Credit reporting 11 0.3% 9% relief

How AMERICAN HONDA FINANCE CORP's 3.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 1.4K
Credit reporting, credit repair services, or other personal consumer reports 707
Credit reporting or other personal consumer reports 640
Consumer Loan 550
Debt collection 332
Credit card or prepaid card 11
Credit reporting 11
Payday loan, title loan, or personal loan 11
Credit card 10
Payday loan, title loan, personal loan, or advance loan 5
Money transfer, virtual currency, or money service 3
Bank account or service 3
Debt or credit management 2
Mortgage 1
Checking or savings account 1

Top States

State Complaints
NY 578
CA 548
FL 386
NJ 278
TX 240
MA 144
GA 132
NC 118
PA 113
OH 101
IL 92
VA 89
MD 70
AZ 62
LA 56
CT 49
NV 41
SC 38
TN 35
AL 34

Top Issues

Issue Complaints
Incorrect information on your report 970
Managing the loan or lease 653
Improper use of your report 295
Problems at the end of the loan or lease 242
Problem with a credit reporting company's investigation into an existing problem 223
Getting a loan or lease 161
Problems when you are unable to pay 149
Struggling to pay your loan 143
Repossession 123
Problem with a company's investigation into an existing problem 115
Attempts to collect debt not owed 108
Taking out the loan or lease 79
Shopping for a loan or lease 70
Took or threatened to take negative or legal action 61
Written notification about debt 58
Communication tactics 34
False statements or representation 30
Credit monitoring or identity theft protection services 24
Cont'd attempts collect debt not owed 19
Unable to get your credit report or credit score 12

Yearly Trend

Year Complaints Timely
2012 23 91.3%
2013 76 98.7%
2014 114 100%
2015 141 100%
2016 192 99.5%
2017 193 99.5%
2018 220 99.5%
2019 192 100%
2020 288 99.3%
2021 366 96.7%
2022 272 96%
2023 297 100%
2024 378 100%
2025 630 100%
2026 267 99.6%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AMERICAN HONDA FINANCE CORP

AMERICAN HONDA FINANCE CORP has accumulated 3,649 consumer complaints in the CFPB public database, with filings active across 52 U.S. states. Of those submissions, 1,174 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AMERICAN HONDA FINANCE CORP reports a 99.1% timely-response rate and has closed 91% of cases with a written explanation to the consumer. 8.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMERICAN HONDA FINANCE CORP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AMERICAN HONDA FINANCE CORP have?

AMERICAN HONDA FINANCE CORP has received 3,649 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AMERICAN HONDA FINANCE CORP respond to complaints on time?

AMERICAN HONDA FINANCE CORP has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about AMERICAN HONDA FINANCE CORP?

The most common issue reported against AMERICAN HONDA FINANCE CORP is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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