CFPB · Narrative-heavy record

American Honda Finance Corp

4.8K CFPB complaints · 44.9% with narratives · top issue Incorrect information on your report.

4.8K CFPB complaints

American Honda Finance Corp: 44.9% of 4.8K filings include consumer narratives. Timely 99.1% · relief 8.8% · top product Vehicle loan or lease. Allegations, not findings.

  • Volume rank #116 of 342
  • Narrative-heavy record
  • +2217.4% filings 2012 to 2026

CFPB relief outcome brief

CCDB company american-honda-finance-corp

8.8% relief · 99.1% timely · 4.8K filings · Vehicle loan or lease

Nearest relief peer: Concorde Auto Management, LLC DBA Concorde Auto Acceptance (7.8% relief)

American Honda Finance Corp …8.8%Western Union Company, the1.8%Global Lending Services LLC3.6%Caliber Home Loans, Inc.6.1%Diversified Consultants, Inc.34.3%
Closed-with-relief % among American Honda Finance Corp and nearest filing-volume peers

American Honda Finance Corp closes 8.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of American Honda Finance Corp's 4.8K filings include narrative text

44.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

American Honda Finance Corp complaint mix by product

Total complaints: 4.8K

American Honda Finance Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 1,986 complaints (41.6%), resolution 9.9% Vehicle loan 41.6% Credit reporting,: 886 complaints (18.6%), resolution 11.6% Credit reporting, 18.6% Credit reporting: 845 complaints (17.7%), resolution 0.0% Credit reporting 17.7% Consumer Loan: 602 complaints (12.6%), resolution 16.4% Consumer Loan 12.6% Debt collection: 424 complaints (8.9%), resolution 5.0% Debt collection 8.9% Payday loan,: 14 complaints (0.3%), resolution 7.1% Credit card: 13 complaints (0.3%), resolution 7.7%
  • Vehicle loan 2K 41.6% 10% relief
  • Credit reporting, 886 18.6% 12% relief
  • Credit reporting 845 17.7% 0% relief
  • Consumer Loan 602 12.6% 16% relief
  • Debt collection 424 8.9% 5% relief
  • Payday loan, 14 0.3% 7% relief
  • Credit card 13 0.3% 8% relief

How American Honda Finance Corp's 4.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2.0K
Credit reporting, credit repair services, or other personal consumer reports 886
Credit reporting or other personal consumer reports 845
Consumer Loan 602
Debt collection 424
Payday loan, title loan, or personal loan 14
Credit card or prepaid card 13
Credit card 13
Credit reporting 11
Payday loan, title loan, personal loan, or advance loan 9
Money transfer, virtual currency, or money service 5
Checking or savings account 3
Bank account or service 3
Debt or credit management 2
Mortgage 1

Nationwide filing states for American Honda Finance Corp

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
15.6% of this company's filings
CA750NY708FL512NJ360TX326MA182GA171VA147

American Honda Finance Corp rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
533
+2217.4% vs 2012
02004006008001,000 20122014201620182020202220242026 533

Top States

State Complaints
CA 750
NY 708
FL 512
NJ 360
TX 326
MA 182
GA 171
VA 147
NC 146
PA 146
IL 133
OH 132
MD 92
AZ 84
LA 74
CT 68
SC 62
TN 52
NV 49
MI 45

Top Issues

Issue Complaints
Incorrect information on your report 1.2K
Managing the loan or lease 895
Problems at the end of the loan or lease 384
Improper use of your report 376
Problem with a credit reporting company's investigation into an existing problem 289
Getting a loan or lease 233
Repossession 188
Struggling to pay your loan 186
Problem with a company's investigation into an existing problem 164
Problems when you are unable to pay 159
Attempts to collect debt not owed 139
Taking out the loan or lease 93
Took or threatened to take negative or legal action 77
Written notification about debt 75
Shopping for a loan or lease 72
Communication tactics 48
False statements or representation 41
Credit monitoring or identity theft protection services 33
Unable to get your credit report or credit score 21
Cont'd attempts collect debt not owed 19

Yearly Trend

Year Complaints Timely
2012 23 91.3%
2013 76 98.7%
2014 114 100%
2015 150 100%
2016 226 99.6%
2017 230 99.6%
2018 296 99.7%
2019 263 100%
2020 351 99.4%
2021 459 96.7%
2022 368 95.9%
2023 389 100%
2024 495 99.8%
2025 844 99.9%
2026 533 99.8%

Source: CFPB Consumer Complaint Database

American Honda Finance Corp's narrative-rich complaint ledger

American Honda Finance Corp's 4,817 logged complaints reach a nationwide footprint - 52 states have at least one filing. 44.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.

American Honda Finance Corp answers 99.1% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 8.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Honda Finance Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for American Honda Finance Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for American Honda Finance Corp (#116 of 342; 99.1% timely; 8.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record