2026 data Public-data reference. official source

Lending Club Corp

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.2K consumer complaints filed with the CFPB

This profile shows Lending Club Corp's complaint history from CFPB public records. 1,169 consumers have filed complaints since 2015. The company has a 89.6% timely response rate and has provided relief in 14.2% of cases.

1.2K
Total Complaints
89.6%
Timely Response
1.5%
Disputed
14.2%
Relief Provided
49
States Active
2015
Since

Total complaints

1.2K

Filed since 2015

Timely response

89.6%

CFPB-tracked response window

Relief rate

14.2%

Closed with monetary or non-monetary relief

Timely response rate 89.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.2%
Industry median

Share closed with monetary or non-monetary relief.

Lending Club Corp complaint mix by product

Total complaints: 1.2K

Lending Club Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 398 complaints (34.8%), resolution 15.1% Payday loan, 34.8% Credit reporting,: 346 complaints (30.2%), resolution 12.7% Credit reporting, 30.2% Debt collection: 248 complaints (21.7%), resolution 10.9% Debt collection 21.7% Consumer Loan: 80 complaints (7.0%), resolution 22.5% Consumer Loan 7.0% Checking or: 51 complaints (4.5%), resolution 19.6% Money transfer,: 11 complaints (1.0%), resolution 18.2% Credit card: 11 complaints (1.0%), resolution 18.2%
  • Payday loan, 398 34.8% – 15% relief
  • Credit reporting, 346 30.2% – 13% relief
  • Debt collection 248 21.7% – 11% relief
  • Consumer Loan 80 7.0% – 23% relief
  • Checking or 51 4.5% – 20% relief
  • Money transfer, 11 1.0% – 18% relief
  • Credit card 11 1.0% – 18% relief

How Lending Club Corp's 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 398
Credit reporting, credit repair services, or other personal consumer reports 346
Debt collection 248
Consumer Loan 80
Checking or savings account 51
Money transfer, virtual currency, or money service 11
Credit card or prepaid card 11
Vehicle loan or lease 10
Mortgage 5
Bank account or service 3
Credit card 2
Credit reporting 2
Payday loan 1
Student loan 1

Top States

State Complaints
CA 187
FL 125
TX 84
NY 80
GA 58
IL 56
NJ 47
MD 37
NC 36
PA 34
VA 33
MI 33
MA 31
AZ 30
WA 19
CT 18
MN 18
SC 18
CO 17
OH 17

Top Issues

Issue Complaints
Incorrect information on your report 273
Attempts to collect debt not owed 127
Problem with a credit reporting company's investigation into an existing problem 111
Problem when making payments 110
Charged fees or interest you didn't expect 73
Struggling to pay your loan 50
Managing the loan or lease 45
Getting the loan 43
Communication tactics 37
Problem with the payoff process at the end of the loan 36
Written notification about debt 33
Managing an account 27
False statements or representation 22
Taking out the loan or lease 18
Improper use of your report 14
Problem with additional add-on products or services 12
Problems when you are unable to pay 11
Took or threatened to take negative or legal action 10
Threatened to contact someone or share information improperly 10
Opening an account 10

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 73 100%
2017 90 97.8%
2018 139 100%
2019 175 76.6%
2020 254 71.3%
2021 334 99.1%
2022 102 99%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Lending Club Corp

Lending Club Corp has accumulated 1,169 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 534 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2022-04-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Lending Club Corp reports a 89.6% timely-response rate and has closed 85.8% of cases with a written explanation to the consumer. 14.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Lending Club Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Consumer Guides

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Understanding Responses
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Lending Club Corp have?

Lending Club Corp has received 1,169 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Lending Club Corp respond to complaints on time?

Lending Club Corp has a 89.6% timely response rate to CFPB complaints.

What is the most common complaint about Lending Club Corp?

The most common issue reported against Lending Club Corp is "Incorrect information on your report" in the "Payday loan, title loan, or personal loan" product category.

Read our methodology — how this data is sourced, computed, and verified.

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