CFPB · Slower timely-response band
Lending Club Corp
1.5K CFPB complaints · 89.2% timely (slow band) · top issue Incorrect information on your report.
Lending Club Corp answers 89.2% on time (lower third) across 1.5K filings. Relief 14.5% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Slower timely-response band
- +6700% filings 2015 to 2022
CFPB relief outcome brief
CCDB company lending-club-corp
14.5% relief · 89.2% timely · 1.5K filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Moneytree Inc (14% relief)
Lending Club Corp closes 14.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Lending Club Corp scores strongest on timely response (81/100 percentile-benchmarked) and weakest on relief provided (68/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
68 / 100 percentile-benchmarked
14.5% of complaints closed with relief to the consumer
Timely response
81 / 100 percentile-benchmarked
89.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
73 / 100 percentile-benchmarked
85.5% of complaints closed with an explanation to the consumer
Most of Lending Club Corp's 1.5K filings include narrative text
57.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lending Club Corp complaint mix by product
- Payday loan, 531 36.4% – 16% relief
- Credit reporting, 431 29.5% – 12% relief
- Debt collection 295 20.2% – 12% relief
- Consumer Loan 92 6.3% – 23% relief
- Checking or 76 5.2% – 20% relief
- Money transfer, 19 1.3% – 16% relief
- Credit card 15 1.0% – 13% relief
Lighter-volume mix: how Lending Club Corp's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 531 |
| Credit reporting, credit repair services, or other personal consumer reports | 431 |
| Debt collection | 295 |
| Consumer Loan | 92 |
| Checking or savings account | 76 |
| Money transfer, virtual currency, or money service | 19 |
| Credit card or prepaid card | 15 |
| Vehicle loan or lease | 13 |
| Mortgage | 5 |
| Bank account or service | 3 |
| Credit card | 2 |
| Credit reporting | 2 |
| Student loan | 1 |
| Payday loan | 1 |
Nationwide filing states for Lending Club Corp
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 16% of this company's filings
Lending Club Corp rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 136
- +6700% vs 2015
Volume vs. relief
Where Lending Club Corp sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Lending Club Corp files more complaint volume than 20% of them, and closes complaints with relief more often than 74% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,486 · Closed with relief: 14.5%
Top States
| State | Complaints |
|---|---|
| CA | 238 |
| FL | 150 |
| NY | 116 |
| TX | 108 |
| GA | 76 |
| IL | 63 |
| NJ | 60 |
| NC | 49 |
| MD | 47 |
| PA | 43 |
| VA | 42 |
| MA | 40 |
| MI | 40 |
| AZ | 31 |
| WA | 28 |
| CO | 24 |
| OH | 23 |
| TN | 22 |
| SC | 22 |
| MN | 21 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 345 |
| Attempts to collect debt not owed | 153 |
| Problem when making payments | 150 |
| Problem with a credit reporting company's investigation into an existing problem | 130 |
| Charged fees or interest you didn't expect | 95 |
| Struggling to pay your loan | 67 |
| Managing the loan or lease | 55 |
| Getting the loan | 53 |
| Problem with the payoff process at the end of the loan | 52 |
| Communication tactics | 42 |
| Managing an account | 42 |
| Written notification about debt | 39 |
| False statements or representation | 28 |
| Improper use of your report | 22 |
| Taking out the loan or lease | 19 |
| Problem with additional add-on products or services | 16 |
| Took or threatened to take negative or legal action | 13 |
| Getting a line of credit | 12 |
| Closing an account | 12 |
| Problems when you are unable to pay | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2016 | 85 | 98.8% |
| 2017 | 110 | 98.2% |
| 2018 | 175 | 100% |
| 2019 | 225 | 76.9% |
| 2020 | 316 | 68.7% |
| 2021 | 437 | 98.9% |
| 2022 | 136 | 99.3% |
Source: CFPB Consumer Complaint Database
Lending Club Corp in the slower-timely third
Lending Club Corp's 1,486 logged complaints reach a nationwide footprint - 51 states have at least one filing. 57.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-04-19. Timely response 89.2% sits in the lower third of the corpus.
Lending Club Corp answers 89.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 14.5% with relief; 85.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Payday loan, title loan, or personal loan" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lending Club Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lending Club Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lending Club Corp (#275 of 342; 89.2% timely; 14.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band