CFPB · Slower timely-response band

Lending Club Corp

1.5K CFPB complaints · 89.2% timely (slow band) · top issue Incorrect information on your report.

1.5K CFPB complaints

Lending Club Corp answers 89.2% on time (lower third) across 1.5K filings. Relief 14.5% · top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Volume rank #275 of 342
  • Slower timely-response band
  • +6700% filings 2015 to 2022

CFPB relief outcome brief

CCDB company lending-club-corp

14.5% relief · 89.2% timely · 1.5K filings · Payday loan, title loan, or personal loan

Nearest relief peer: Moneytree Inc (14% relief)

Lending Club Corp (this)14.5%Prosper Marketplace, Inc.7.7%Open Dealer Exchange, LLC0%Williams & Fudge, Inc0%Sterling Jewelers, Inc.4.8%
Closed-with-relief % among Lending Club Corp and nearest filing-volume peers

Lending Club Corp closes 14.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lending Club Corp's 1.5K filings include narrative text

57.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 89.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lending Club Corp complaint mix by product

Total complaints: 1.5K

Lending Club Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 531 complaints (36.4%), resolution 15.8% Payday loan, 36.4% Credit reporting,: 431 complaints (29.5%), resolution 12.1% Credit reporting, 29.5% Debt collection: 295 complaints (20.2%), resolution 12.2% Debt collection 20.2% Consumer Loan: 92 complaints (6.3%), resolution 22.8% Consumer Loan 6.3% Checking or: 76 complaints (5.2%), resolution 19.7% Money transfer,: 19 complaints (1.3%), resolution 15.8% Credit card: 15 complaints (1.0%), resolution 13.3%
  • Payday loan, 531 36.4% 16% relief
  • Credit reporting, 431 29.5% 12% relief
  • Debt collection 295 20.2% 12% relief
  • Consumer Loan 92 6.3% 23% relief
  • Checking or 76 5.2% 20% relief
  • Money transfer, 19 1.3% 16% relief
  • Credit card 15 1.0% 13% relief

Lighter-volume mix: how Lending Club Corp's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 531
Credit reporting, credit repair services, or other personal consumer reports 431
Debt collection 295
Consumer Loan 92
Checking or savings account 76
Money transfer, virtual currency, or money service 19
Credit card or prepaid card 15
Vehicle loan or lease 13
Mortgage 5
Bank account or service 3
Credit card 2
Credit reporting 2
Student loan 1
Payday loan 1

Nationwide filing states for Lending Club Corp

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
16% of this company's filings
CA238FL150NY116TX108GA76IL63NJ60NC49

Lending Club Corp rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
136
+6700% vs 2015
0100200300400500 20152016201720182019202020212022 136

Top States

State Complaints
CA 238
FL 150
NY 116
TX 108
GA 76
IL 63
NJ 60
NC 49
MD 47
PA 43
VA 42
MA 40
MI 40
AZ 31
WA 28
CO 24
OH 23
TN 22
SC 22
MN 21

Top Issues

Issue Complaints
Incorrect information on your report 345
Attempts to collect debt not owed 153
Problem when making payments 150
Problem with a credit reporting company's investigation into an existing problem 130
Charged fees or interest you didn't expect 95
Struggling to pay your loan 67
Managing the loan or lease 55
Getting the loan 53
Problem with the payoff process at the end of the loan 52
Communication tactics 42
Managing an account 42
Written notification about debt 39
False statements or representation 28
Improper use of your report 22
Taking out the loan or lease 19
Problem with additional add-on products or services 16
Took or threatened to take negative or legal action 13
Getting a line of credit 12
Closing an account 12
Problems when you are unable to pay 11

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 85 98.8%
2017 110 98.2%
2018 175 100%
2019 225 76.9%
2020 316 68.7%
2021 437 98.9%
2022 136 99.3%

Source: CFPB Consumer Complaint Database

Lending Club Corp in the slower-timely third

Lending Club Corp's 1,486 logged complaints reach a nationwide footprint - 51 states have at least one filing. 57.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-04-19. Timely response 89.2% sits in the lower third of the corpus.

Lending Club Corp answers 89.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 14.5% with relief; 85.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Payday loan, title loan, or personal loan" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lending Club Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lending Club Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lending Club Corp (#275 of 342; 89.2% timely; 14.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band