CFPB · Narrow respondent spread

Credit monitoring or identity protection

4.4K CFPB complaints · 76 companies (narrow spread) · top product Credit reporting.

4.4K CFPB complaints

"Credit monitoring or identity protection" concentrates on 76 named companies (narrow spread) with 4.4K filings · lead firm 38.2%. Allegations, not findings.

  • Volume rank #83 of 178
  • Experian Information So… 38.2% of filings
  • Data updated June 2026
  • Narrow respondent spread
4.4K
Total Complaints
76
Companies
Credit reporting
Top Product

Lead companies on "Credit monitoring or identity protection"

# Company Complaints
1 Experian Information Solutions Inc. 1.7K
2 Equifax, Inc. 1.4K
3 Transunion Intermediate Holdings, Inc. 1.2K
4 Fidelity National Information Services, Inc. (FNIS) 30
5 Citibank, N.a. 17
6 Credit Karma, LLC 14
7 Capital One Financial Corporation 9
8 LexisNexis 9
9 JPMorgan Chase & Co. 8
10 First Data Corporation 8
11 Corelogic Inc 7
12 ID Analytics, Inc. 7
13 Synchrony Financial 6
14 Innovis 4
15 HireRight Solutions, Inc. 4
16 Barclays Bank Delaware 4
17 Early Warning Services, LLC 3
18 Pending Company Match 3
19 Discover Bank 2
20 Echelon Financial, Inc. 2
21 First Advantage Corporation 2
22 Diversified Consultants, Inc. 2
23 John C. Heath, Attorney at Law, PLLC 2
24 American Express Company 2
25 Bank of America, National Association 2
26 Wells Fargo & Company 2
27 Credit Plus Inc 2
28 Phoenix Financial Services LLC 2
29 Nelnet, Inc. 1
30 Colony Brands, Inc. 1
31 Trident Asset Management, L.L.C. 1
32 Bank of the West 1
33 Revenue Recovery Corporation 1
34 Cng Financial Corporation 1
35 Aes/Pheaa 1
36 Resurgent Capital Services L.P. 1
37 Duvera Billing Services, LLC 1
38 R & B Corporation of Virginia 1
39 S&S Physician Services, Inc. 1
40 MyScore LLC 1
41 Expert Global Solutions, Inc. 1
42 HW Holding, Inc 1
43 HCFS Healthcare Financial Services of TeamHealth 1
44 PNC Bank N.A. 1
45 Collection Management Services, Inc. 1
46 Lustig, Glaser & Wilson, P.C. 1
47 HSBC North America Holdings Inc. 1
48 Credit Technologies, Inc. 1
49 National Consumer Telecom & Utilities Exchange, Inc. 1
50 Credit Bureau of Lancaster County, Inc. 1

Source: CFPB Consumer Complaint Database

"Credit monitoring or identity protection" on a narrow respondent set

"Credit monitoring or identity protection" names only 76 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. Experian Information Soluti… alone accounts for 38.2% of these filings.

Because only 76 firms are named, compare company profiles before treating "Credit monitoring or identity protection" as a category-wide pattern. The most common product category is "Credit reporting". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Credit monitoring or identity protection" (#83 of 178; 76 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread