CFPB · Higher closed-with-relief share
VW Credit
2.5K CFPB complaints · 21.9% relief (high band) · top issue Incorrect information on your report.
VW Credit closes 21.9% with relief (upper third) on 2.5K filings. Timely 99.8% · top product Vehicle loan or lease. Allegations, not findings.
- Volume rank #188 of 342
- Higher closed-with-relief share
- +7500% filings 2012 to 2026
CFPB relief outcome brief
CCDB company vw-credit
21.9% relief · 99.8% timely · 2.5K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Universal Acceptance Corporation (Ne) (25.1% relief)
VW Credit closes 21.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of VW Credit's 2.5K filings include narrative text
43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
VW Credit complaint mix by product
- Vehicle loan 1K 41.3% – 29% relief
- Credit reporting 642 25.9% – 10% relief
- Credit reporting, 348 14.0% – 20% relief
- Debt collection 253 10.2% – 16% relief
- Consumer Loan 198 8.0% – 38% relief
- Credit card 8 0.3% – 0% relief
- Payday loan, 7 0.3% – 43% relief
Higher-relief mix: how VW Credit's 2.5K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 1.0K |
| Credit reporting or other personal consumer reports | 642 |
| Credit reporting, credit repair services, or other personal consumer reports | 348 |
| Debt collection | 253 |
| Consumer Loan | 198 |
| Credit card | 8 |
| Payday loan, title loan, or personal loan | 7 |
| Credit card or prepaid card | 6 |
| Credit reporting | 6 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Checking or savings account | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
| Mortgage | 1 |
Nationwide filing states for VW Credit
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.6% of this company's filings
VW Credit rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 304
- +7500% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 440 |
| FL | 367 |
| TX | 233 |
| NY | 167 |
| GA | 153 |
| NJ | 115 |
| IL | 96 |
| VA | 78 |
| PA | 73 |
| NC | 63 |
| OH | 59 |
| MA | 50 |
| MD | 48 |
| AZ | 46 |
| NV | 41 |
| MO | 39 |
| SC | 36 |
| CO | 32 |
| MI | 29 |
| WA | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 641 |
| Managing the loan or lease | 433 |
| Problems at the end of the loan or lease | 306 |
| Improper use of your report | 260 |
| Problem with a company's investigation into an existing problem | 146 |
| Problem with a credit reporting company's investigation into an existing problem | 114 |
| Getting a loan or lease | 92 |
| Attempts to collect debt not owed | 88 |
| Repossession | 70 |
| Struggling to pay your loan | 68 |
| Took or threatened to take negative or legal action | 63 |
| Written notification about debt | 48 |
| Taking out the loan or lease | 33 |
| False statements or representation | 27 |
| Problems when you are unable to pay | 22 |
| Shopping for a loan or lease | 16 |
| Credit monitoring or identity theft protection services | 13 |
| Communication tactics | 10 |
| Cont'd attempts collect debt not owed | 6 |
| Improper contact or sharing of info | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 23 | 100% |
| 2014 | 28 | 100% |
| 2015 | 51 | 100% |
| 2016 | 84 | 100% |
| 2017 | 110 | 100% |
| 2018 | 94 | 100% |
| 2019 | 111 | 100% |
| 2020 | 156 | 100% |
| 2021 | 210 | 99.5% |
| 2022 | 182 | 98.4% |
| 2023 | 271 | 100% |
| 2024 | 342 | 100% |
| 2025 | 530 | 99.8% |
| 2026 | 304 | 100% |
Source: CFPB Consumer Complaint Database
VW Credit in the higher-relief third
VW Credit's 2,500 logged complaints reach a nationwide footprint - 52 states have at least one filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-26. Closed-with-relief 21.9% sits in the upper third of the corpus.
VW Credit closes 21.9% with monetary or non-monetary relief and answers 99.8% inside the CFPB window; 77% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Vehicle loan or lease" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about VW Credit.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for VW Credit: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for VW Credit (#188 of 342; 99.8% timely; 21.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share