VW Credit
2.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
VW Credit complaint mix by product
- Vehicle loan 1K 41.3% – 29% relief
- Credit reporting 642 25.9% – 10% relief
- Credit reporting, 348 14.0% – 20% relief
- Debt collection 253 10.2% – 16% relief
- Consumer Loan 198 8.0% – 38% relief
- Credit card 8 0.3% – 0% relief
- Payday loan, 7 0.3% – 43% relief
How VW Credit's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 1.0K |
| Credit reporting or other personal consumer reports | 642 |
| Credit reporting, credit repair services, or other personal consumer reports | 348 |
| Debt collection | 253 |
| Consumer Loan | 198 |
| Credit card | 8 |
| Payday loan, title loan, or personal loan | 7 |
| Credit card or prepaid card | 6 |
| Credit reporting | 6 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Checking or savings account | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 440 |
| FL | 367 |
| TX | 233 |
| NY | 167 |
| GA | 153 |
| NJ | 115 |
| IL | 96 |
| VA | 78 |
| PA | 73 |
| NC | 63 |
| OH | 59 |
| MA | 50 |
| MD | 48 |
| AZ | 46 |
| NV | 41 |
| MO | 39 |
| SC | 36 |
| CO | 32 |
| MI | 29 |
| WA | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 641 |
| Managing the loan or lease | 433 |
| Problems at the end of the loan or lease | 306 |
| Improper use of your report | 260 |
| Problem with a company's investigation into an existing problem | 146 |
| Problem with a credit reporting company's investigation into an existing problem | 114 |
| Getting a loan or lease | 92 |
| Attempts to collect debt not owed | 88 |
| Repossession | 70 |
| Struggling to pay your loan | 68 |
| Took or threatened to take negative or legal action | 63 |
| Written notification about debt | 48 |
| Taking out the loan or lease | 33 |
| False statements or representation | 27 |
| Problems when you are unable to pay | 22 |
| Shopping for a loan or lease | 16 |
| Credit monitoring or identity theft protection services | 13 |
| Communication tactics | 10 |
| Cont'd attempts collect debt not owed | 6 |
| Improper contact or sharing of info | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 23 | 100% |
| 2014 | 28 | 100% |
| 2015 | 51 | 100% |
| 2016 | 84 | 100% |
| 2017 | 110 | 100% |
| 2018 | 94 | 100% |
| 2019 | 111 | 100% |
| 2020 | 156 | 100% |
| 2021 | 210 | 99.5% |
| 2022 | 182 | 98.4% |
| 2023 | 271 | 100% |
| 2024 | 342 | 100% |
| 2025 | 530 | 99.8% |
| 2026 | 304 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About VW Credit
VW Credit's 2,500 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 43.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-26.
VW Credit answers 99.8% of complaints inside the CFPB's tracked window and closes 77% with a written explanation. 21.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about VW Credit.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does VW Credit have?
2,500, per the CFPB's public complaint count for this company (see the full breakdown above).
Does VW Credit respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about VW Credit?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.