2026 data Public-data reference. official source

HYUNDAI CAPITAL AMERICA

5.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5.6K consumer complaints filed with the CFPB

This profile shows HYUNDAI CAPITAL AMERICA's complaint history from CFPB public records. 5,608 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 3.4% of cases.

5.6K
Total Complaints
99.2%
Timely Response
1.7%
Disputed
3.4%
Relief Provided
53
States Active
2012
Since

Total complaints

5.6K

Filed since 2012

Timely response

99.2%

CFPB-tracked response window

Relief rate

3.4%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.4%
Industry median

Share closed with monetary or non-monetary relief.

HYUNDAI CAPITAL AMERICA complaint mix by product

Total complaints: 5.6K

HYUNDAI CAPITAL AMERICA complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 2,509 complaints (45.1%), resolution 2.4% Vehicle loan 45.1% Credit reporting: 1,096 complaints (19.7%), resolution 0.0% Credit reporting 19.7% Credit reporting,: 960 complaints (17.2%), resolution 6.8% Credit reporting, 17.2% Debt collection: 544 complaints (9.8%), resolution 2.8% Debt collection 9.8% Consumer Loan: 414 complaints (7.4%), resolution 12.6% Consumer Loan 7.4% Payday loan,: 32 complaints (0.6%), resolution 0.0% Credit card: 11 complaints (0.2%), resolution 0.0%
  • Vehicle loan 3K 45.1% 2% relief
  • Credit reporting 1K 19.7% 0% relief
  • Credit reporting, 960 17.2% 7% relief
  • Debt collection 544 9.8% 3% relief
  • Consumer Loan 414 7.4% 13% relief
  • Payday loan, 32 0.6% 0% relief
  • Credit card 11 0.2% 0% relief

How HYUNDAI CAPITAL AMERICA's 5.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2.5K
Credit reporting or other personal consumer reports 1.1K
Credit reporting, credit repair services, or other personal consumer reports 960
Debt collection 544
Consumer Loan 414
Payday loan, title loan, or personal loan 32
Credit card 11
Credit card or prepaid card 10
Money transfer, virtual currency, or money service 8
Credit reporting 8
Payday loan, title loan, personal loan, or advance loan 6
Checking or savings account 6
Bank account or service 3
Debt or credit management 1

Top States

State Complaints
CA 813
FL 752
TX 460
GA 396
NY 359
NJ 300
IL 221
OH 187
PA 184
NC 183
VA 144
MD 121
AZ 116
MA 114
SC 107
AL 97
LA 73
CT 70
NV 66
CO 63

Top Issues

Issue Complaints
Incorrect information on your report 1.3K
Managing the loan or lease 1.1K
Problems at the end of the loan or lease 817
Improper use of your report 569
Problem with a credit reporting company's investigation into an existing problem 262
Problem with a company's investigation into an existing problem 227
Getting a loan or lease 201
Attempts to collect debt not owed 197
Struggling to pay your loan 166
Repossession 147
Took or threatened to take negative or legal action 107
Written notification about debt 97
Communication tactics 64
Problems when you are unable to pay 57
Taking out the loan or lease 57
False statements or representation 57
Shopping for a loan or lease 30
Credit monitoring or identity theft protection services 26
Problem when making payments 13
Can't contact lender or servicer 11

Yearly Trend

Year Complaints Timely
2012 13 100%
2013 47 97.9%
2014 101 93.1%
2015 115 97.4%
2016 125 93.6%
2017 206 95.6%
2018 305 95.1%
2019 243 98.8%
2020 400 99.8%
2021 608 100%
2022 608 100%
2023 680 100%
2024 647 100%
2025 1.1K 100%
2026 433 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About HYUNDAI CAPITAL AMERICA

HYUNDAI CAPITAL AMERICA has accumulated 5,608 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 1,978 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, HYUNDAI CAPITAL AMERICA reports a 99.2% timely-response rate and has closed 94.5% of cases with a written explanation to the consumer. 3.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HYUNDAI CAPITAL AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does HYUNDAI CAPITAL AMERICA have?

HYUNDAI CAPITAL AMERICA has received 5,608 consumer complaints filed with the Consumer Financial Protection Bureau.

Does HYUNDAI CAPITAL AMERICA respond to complaints on time?

HYUNDAI CAPITAL AMERICA has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about HYUNDAI CAPITAL AMERICA?

The most common issue reported against HYUNDAI CAPITAL AMERICA is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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