Hyundai Capital America
7.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hyundai Capital America complaint mix by product
- Vehicle loan 4K 49.3% – 2% relief
- Credit reporting 1K 18.2% – 0% relief
- Credit reporting, 1K 15.9% – 6% relief
- Debt collection 771 9.9% – 3% relief
- Consumer Loan 458 5.9% – 12% relief
- Payday loan, 45 0.6% – 0% relief
- Payday loan, 12 0.2% – 0% relief
How Hyundai Capital America's 7.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3.8K |
| Credit reporting or other personal consumer reports | 1.4K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.2K |
| Debt collection | 771 |
| Consumer Loan | 458 |
| Payday loan, title loan, or personal loan | 45 |
| Payday loan, title loan, personal loan, or advance loan | 12 |
| Credit card | 12 |
| Credit card or prepaid card | 11 |
| Money transfer, virtual currency, or money service | 9 |
| Credit reporting | 8 |
| Checking or savings account | 7 |
| Bank account or service | 3 |
| Debt or credit management | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 1.2K |
| FL | 1.1K |
| TX | 629 |
| GA | 524 |
| NY | 483 |
| NJ | 411 |
| IL | 322 |
| OH | 266 |
| PA | 242 |
| NC | 240 |
| VA | 217 |
| AZ | 168 |
| MA | 168 |
| MD | 162 |
| SC | 142 |
| AL | 121 |
| CT | 104 |
| NV | 101 |
| LA | 96 |
| CO | 96 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.8K |
| Managing the loan or lease | 1.5K |
| Problems at the end of the loan or lease | 1.3K |
| Improper use of your report | 685 |
| Problem with a credit reporting company's investigation into an existing problem | 340 |
| Problem with a company's investigation into an existing problem | 311 |
| Getting a loan or lease | 291 |
| Attempts to collect debt not owed | 271 |
| Repossession | 250 |
| Struggling to pay your loan | 217 |
| Took or threatened to take negative or legal action | 161 |
| Written notification about debt | 138 |
| False statements or representation | 91 |
| Communication tactics | 84 |
| Taking out the loan or lease | 70 |
| Problems when you are unable to pay | 60 |
| Credit monitoring or identity theft protection services | 34 |
| Shopping for a loan or lease | 33 |
| Problem with the payoff process at the end of the loan | 16 |
| Problem when making payments | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 13 | 100% |
| 2013 | 46 | 97.8% |
| 2014 | 101 | 93.1% |
| 2015 | 129 | 96.9% |
| 2016 | 145 | 94.5% |
| 2017 | 248 | 96% |
| 2018 | 402 | 95.8% |
| 2019 | 331 | 99.1% |
| 2020 | 578 | 99.7% |
| 2021 | 810 | 99.9% |
| 2022 | 833 | 100% |
| 2023 | 939 | 100% |
| 2024 | 868 | 100% |
| 2025 | 1.4K | 100% |
| 2026 | 949 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Hyundai Capital America
Hyundai Capital America's 7,801 logged complaints reach a nationwide footprint - 56 states have at least one filing on record. 49% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-26.
Hyundai Capital America answers 99.3% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hyundai Capital America.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Hyundai Capital America have?
7,801, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Hyundai Capital America respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Hyundai Capital America?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.