Total complaints
5.6K
Filed since 2012
5.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5.6K consumer complaints filed with the CFPB
This profile shows HYUNDAI CAPITAL AMERICA's complaint history from CFPB public records. 5,608 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 3.4% of cases.
Total complaints
5.6K
Filed since 2012
Timely response
99.2%
CFPB-tracked response window
Relief rate
3.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How HYUNDAI CAPITAL AMERICA's 5.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.5K |
| Credit reporting or other personal consumer reports | 1.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 960 |
| Debt collection | 544 |
| Consumer Loan | 414 |
| Payday loan, title loan, or personal loan | 32 |
| Credit card | 11 |
| Credit card or prepaid card | 10 |
| Money transfer, virtual currency, or money service | 8 |
| Credit reporting | 8 |
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Checking or savings account | 6 |
| Bank account or service | 3 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| CA | 813 |
| FL | 752 |
| TX | 460 |
| GA | 396 |
| NY | 359 |
| NJ | 300 |
| IL | 221 |
| OH | 187 |
| PA | 184 |
| NC | 183 |
| VA | 144 |
| MD | 121 |
| AZ | 116 |
| MA | 114 |
| SC | 107 |
| AL | 97 |
| LA | 73 |
| CT | 70 |
| NV | 66 |
| CO | 63 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.3K |
| Managing the loan or lease | 1.1K |
| Problems at the end of the loan or lease | 817 |
| Improper use of your report | 569 |
| Problem with a credit reporting company's investigation into an existing problem | 262 |
| Problem with a company's investigation into an existing problem | 227 |
| Getting a loan or lease | 201 |
| Attempts to collect debt not owed | 197 |
| Struggling to pay your loan | 166 |
| Repossession | 147 |
| Took or threatened to take negative or legal action | 107 |
| Written notification about debt | 97 |
| Communication tactics | 64 |
| Problems when you are unable to pay | 57 |
| Taking out the loan or lease | 57 |
| False statements or representation | 57 |
| Shopping for a loan or lease | 30 |
| Credit monitoring or identity theft protection services | 26 |
| Problem when making payments | 13 |
| Can't contact lender or servicer | 11 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 13 | 100% |
| 2013 | 47 | 97.9% |
| 2014 | 101 | 93.1% |
| 2015 | 115 | 97.4% |
| 2016 | 125 | 93.6% |
| 2017 | 206 | 95.6% |
| 2018 | 305 | 95.1% |
| 2019 | 243 | 98.8% |
| 2020 | 400 | 99.8% |
| 2021 | 608 | 100% |
| 2022 | 608 | 100% |
| 2023 | 680 | 100% |
| 2024 | 647 | 100% |
| 2025 | 1.1K | 100% |
| 2026 | 433 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
HYUNDAI CAPITAL AMERICA has accumulated 5,608 consumer complaints in the CFPB public database, with filings active across 53 U.S. states. Of those submissions, 1,978 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, HYUNDAI CAPITAL AMERICA reports a 99.2% timely-response rate and has closed 94.5% of cases with a written explanation to the consumer. 3.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HYUNDAI CAPITAL AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
HYUNDAI CAPITAL AMERICA has received 5,608 consumer complaints filed with the Consumer Financial Protection Bureau.
HYUNDAI CAPITAL AMERICA has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against HYUNDAI CAPITAL AMERICA is "Incorrect information on your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.