CFPB · Narrative-heavy record
Hyundai Capital America
7.8K CFPB complaints · 49% with narratives · top issue Incorrect information on your report.
Hyundai Capital America: 49% of 7.8K filings include consumer narratives. Timely 99.3% · relief 3% · top product Vehicle loan or lease. Allegations, not findings.
- Volume rank #85 of 342
- Narrative-heavy record
- +7200% filings 2012 to 2026
CFPB relief outcome brief
CCDB company hyundai-capital-america
3% relief · 99.3% timely · 7.8K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Mei Auto Finance Inc (2.9% relief)
Hyundai Capital America closes 3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Hyundai Capital America's 7.8K filings include narrative text
49% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hyundai Capital America complaint mix by product
- Vehicle loan 4K 49.3% – 2% relief
- Credit reporting 1K 18.2% – 0% relief
- Credit reporting, 1K 15.9% – 6% relief
- Debt collection 771 9.9% – 3% relief
- Consumer Loan 458 5.9% – 12% relief
- Payday loan, 45 0.6% – 0% relief
- Payday loan, 12 0.2% – 0% relief
Heavy-volume mix: how Hyundai Capital America's 7.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3.8K |
| Credit reporting or other personal consumer reports | 1.4K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.2K |
| Debt collection | 771 |
| Consumer Loan | 458 |
| Payday loan, title loan, or personal loan | 45 |
| Payday loan, title loan, personal loan, or advance loan | 12 |
| Credit card | 12 |
| Credit card or prepaid card | 11 |
| Money transfer, virtual currency, or money service | 9 |
| Credit reporting | 8 |
| Checking or savings account | 7 |
| Bank account or service | 3 |
| Debt or credit management | 2 |
Nationwide filing states for Hyundai Capital America
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 15.1% of this company's filings
Hyundai Capital America rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 949
- +7200% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 1.2K |
| FL | 1.1K |
| TX | 629 |
| GA | 524 |
| NY | 483 |
| NJ | 411 |
| IL | 322 |
| OH | 266 |
| PA | 242 |
| NC | 240 |
| VA | 217 |
| AZ | 168 |
| MA | 168 |
| MD | 162 |
| SC | 142 |
| AL | 121 |
| CT | 104 |
| NV | 101 |
| LA | 96 |
| CO | 96 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.8K |
| Managing the loan or lease | 1.5K |
| Problems at the end of the loan or lease | 1.3K |
| Improper use of your report | 685 |
| Problem with a credit reporting company's investigation into an existing problem | 340 |
| Problem with a company's investigation into an existing problem | 311 |
| Getting a loan or lease | 291 |
| Attempts to collect debt not owed | 271 |
| Repossession | 250 |
| Struggling to pay your loan | 217 |
| Took or threatened to take negative or legal action | 161 |
| Written notification about debt | 138 |
| False statements or representation | 91 |
| Communication tactics | 84 |
| Taking out the loan or lease | 70 |
| Problems when you are unable to pay | 60 |
| Credit monitoring or identity theft protection services | 34 |
| Shopping for a loan or lease | 33 |
| Problem with the payoff process at the end of the loan | 16 |
| Problem when making payments | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 13 | 100% |
| 2013 | 46 | 97.8% |
| 2014 | 101 | 93.1% |
| 2015 | 129 | 96.9% |
| 2016 | 145 | 94.5% |
| 2017 | 248 | 96% |
| 2018 | 402 | 95.8% |
| 2019 | 331 | 99.1% |
| 2020 | 578 | 99.7% |
| 2021 | 810 | 99.9% |
| 2022 | 833 | 100% |
| 2023 | 939 | 100% |
| 2024 | 868 | 100% |
| 2025 | 1.4K | 100% |
| 2026 | 949 | 100% |
Source: CFPB Consumer Complaint Database
Hyundai Capital America's narrative-rich complaint ledger
Hyundai Capital America's 7,801 logged complaints reach a nationwide footprint - 56 states have at least one filing. 49% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-26.
Hyundai Capital America answers 99.3% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hyundai Capital America.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hyundai Capital America: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.8K.
- Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis Δ 91 complaints · 9.2% relief 7.7Kcomplaints
- Southwest Credit Systems, L.P. Δ 121 complaints · 41.7% relief 7.9Kcomplaints
- ID Analytics, Inc. Δ 159 complaints · 22.6% relief 7.6Kcomplaints
- Keycorp Δ 233 complaints · 25.2% relief 8.0Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hyundai Capital America (#85 of 342; 99.3% timely; 3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record