CFPB · Lower closed-with-relief share
Exeter Finance, LLC.
9.0K CFPB complaints · 0% relief (low band) · top issue Improper use of your report.
Exeter Finance, LLC. closes 0% with relief (lower third) on 9.0K filings. Timely 99.8% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Lower closed-with-relief share
- +9431.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company exeter-finance-llc
0% relief · 99.8% timely · 9.0K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Exeter Finance, LLC. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Exeter Finance, LLC. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.4% of complaints closed with an explanation to the consumer
How 9.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Exeter Finance, LLC. complaint mix by product
- Credit reporting 3K 34.0% – 0% relief
- Vehicle loan 2K 26.9% – 0% relief
- Debt collection 2K 18.2% – 0% relief
- Credit reporting, 2K 17.7% – 0% relief
- Consumer Loan 238 2.7% – 0% relief
- Payday loan, 20 0.2% – 0% relief
- Credit reporting 16 0.2% – 0% relief
Heavy-volume mix: how Exeter Finance, LLC.'s 9.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3.0K |
| Vehicle loan or lease | 2.4K |
| Debt collection | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.6K |
| Consumer Loan | 238 |
| Payday loan, title loan, personal loan, or advance loan | 20 |
| Credit reporting | 16 |
| Credit card | 14 |
| Payday loan, title loan, or personal loan | 13 |
| Debt or credit management | 12 |
| Credit card or prepaid card | 11 |
| Checking or savings account | 6 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 2 |
| Bank account or service | 1 |
Nationwide filing states for Exeter Finance, LLC.
Top states by attributed volume, heavy-filing company
- Leading state
- GA
- 14.3% of this company's filings
Exeter Finance, LLC. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.5K
- +9431.3% vs 2013
Volume vs. relief
Where Exeter Finance, LLC. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Exeter Finance, LLC. files more complaint volume than 79% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 8,983 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| GA | 1.3K |
| TX | 1.2K |
| FL | 859 |
| CA | 800 |
| IL | 511 |
| SC | 404 |
| NC | 378 |
| AL | 269 |
| OH | 258 |
| PA | 246 |
| NY | 225 |
| TN | 219 |
| VA | 218 |
| LA | 214 |
| MD | 209 |
| NJ | 190 |
| MS | 149 |
| MI | 147 |
| MO | 142 |
| AZ | 140 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2.1K |
| Incorrect information on your report | 1.9K |
| Managing the loan or lease | 873 |
| Attempts to collect debt not owed | 656 |
| Problem with a company's investigation into an existing problem | 522 |
| Repossession | 444 |
| Took or threatened to take negative or legal action | 402 |
| Getting a loan or lease | 377 |
| Problem with a credit reporting company's investigation into an existing problem | 306 |
| Struggling to pay your loan | 271 |
| False statements or representation | 219 |
| Problems at the end of the loan or lease | 211 |
| Written notification about debt | 182 |
| Communication tactics | 110 |
| Problems when you are unable to pay | 77 |
| Credit monitoring or identity theft protection services | 39 |
| Threatened to contact someone or share information improperly | 24 |
| Taking out the loan or lease | 23 |
| Shopping for a loan or lease | 16 |
| Problem with fraud alerts or security freezes | 14 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 16 | 100% |
| 2014 | 63 | 100% |
| 2015 | 73 | 100% |
| 2016 | 108 | 100% |
| 2017 | 212 | 100% |
| 2018 | 248 | 99.6% |
| 2019 | 245 | 100% |
| 2020 | 335 | 100% |
| 2021 | 543 | 99.6% |
| 2022 | 696 | 99.6% |
| 2023 | 896 | 99% |
| 2024 | 1.4K | 99.9% |
| 2025 | 2.7K | 100% |
| 2026 | 1.5K | 99.9% |
Source: CFPB Consumer Complaint Database
Exeter Finance, LLC. in the lower-relief third
Exeter Finance, LLC.'s 8,983 logged complaints reach a nationwide footprint - 55 states have at least one filing. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
Exeter Finance, LLC. closes 0% with monetary or non-monetary relief and answers 99.8% inside the CFPB window; 99.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Exeter Finance, LLC..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Exeter Finance, LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Exeter Finance, LLC. (#73 of 342; 99.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share