2026 data Public-data reference. official source

Exeter Finance, LLC.

7.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

7.0K consumer complaints filed with the CFPB

This profile shows Exeter Finance, LLC.'s complaint history from CFPB public records. 6,963 consumers have filed complaints since 2013. The company has a 99.8% timely response rate and has provided relief in 0% of cases.

7.0K
Total Complaints
99.8%
Timely Response
0.8%
Disputed
0%
Relief Provided
54
States Active
2013
Since

Total complaints

7.0K

Filed since 2013

Timely response

99.8%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Exeter Finance, LLC. complaint mix by product

Total complaints: 7.0K

Exeter Finance, LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 2,344 complaints (33.9%), resolution 0.0% Credit reporting 33.9% Vehicle loan: 1,761 complaints (25.5%), resolution 0.0% Vehicle loan 25.5% Credit reporting,: 1,342 complaints (19.4%), resolution 0.0% Credit reporting, 19.4% Debt collection: 1,219 complaints (17.6%), resolution 0.0% Debt collection 17.6% Consumer Loan: 216 complaints (3.1%), resolution 0.0% Payday loan,: 16 complaints (0.2%), resolution 0.0% Credit reporting: 16 complaints (0.2%), resolution 0.0%
  • Credit reporting 2K 33.9% 0% relief
  • Vehicle loan 2K 25.5% 0% relief
  • Credit reporting, 1K 19.4% 0% relief
  • Debt collection 1K 17.6% 0% relief
  • Consumer Loan 216 3.1% 0% relief
  • Payday loan, 16 0.2% 0% relief
  • Credit reporting 16 0.2% 0% relief

How Exeter Finance, LLC.'s 7.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 2.3K
Vehicle loan or lease 1.8K
Credit reporting, credit repair services, or other personal consumer reports 1.3K
Debt collection 1.2K
Consumer Loan 216
Payday loan, title loan, personal loan, or advance loan 16
Credit reporting 16
Credit card or prepaid card 11
Credit card 11
Payday loan, title loan, or personal loan 11
Debt or credit management 8
Checking or savings account 4
Money transfer, virtual currency, or money service 2
Mortgage 1
Bank account or service 1

Top States

State Complaints
GA 1.0K
TX 864
FL 667
CA 610
IL 404
SC 308
NC 288
AL 228
PA 203
OH 193
NY 191
TN 173
VA 167
MD 162
LA 156
NJ 153
MS 120
MI 112
AZ 102
MO 100

Top Issues

Issue Complaints
Improper use of your report 1.8K
Incorrect information on your report 1.5K
Managing the loan or lease 642
Attempts to collect debt not owed 503
Problem with a company's investigation into an existing problem 341
Repossession 309
Getting a loan or lease 290
Took or threatened to take negative or legal action 285
Problem with a credit reporting company's investigation into an existing problem 263
Struggling to pay your loan 217
False statements or representation 158
Problems at the end of the loan or lease 154
Written notification about debt 142
Communication tactics 86
Problems when you are unable to pay 74
Credit monitoring or identity theft protection services 29
Taking out the loan or lease 20
Threatened to contact someone or share information improperly 15
Shopping for a loan or lease 12
Charged fees or interest you didn't expect 10

Yearly Trend

Year Complaints Timely
2013 16 100%
2014 63 100%
2015 68 100%
2016 94 100%
2017 186 100%
2018 211 99.5%
2019 208 100%
2020 283 100%
2021 465 99.6%
2022 572 99.5%
2023 742 98.9%
2024 1.1K 99.9%
2025 2.2K 100%
2026 778 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Exeter Finance, LLC.

Exeter Finance, LLC. has accumulated 6,963 consumer complaints in the CFPB public database, with filings active across 54 U.S. states. Of those submissions, 2,113 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Exeter Finance, LLC. reports a 99.8% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Exeter Finance, LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Exeter Finance, LLC. have?

Exeter Finance, LLC. has received 6,963 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Exeter Finance, LLC. respond to complaints on time?

Exeter Finance, LLC. has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about Exeter Finance, LLC.?

The most common issue reported against Exeter Finance, LLC. is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.

Related