Exeter Finance, LLC.
9.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Exeter Finance, LLC. complaint mix by product
- Credit reporting 3K 34.0% – 0% relief
- Vehicle loan 2K 26.9% – 0% relief
- Debt collection 2K 18.2% – 0% relief
- Credit reporting, 2K 17.7% – 0% relief
- Consumer Loan 238 2.7% – 0% relief
- Payday loan, 20 0.2% – 0% relief
- Credit reporting 16 0.2% – 0% relief
How Exeter Finance, LLC.'s 9.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3.0K |
| Vehicle loan or lease | 2.4K |
| Debt collection | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.6K |
| Consumer Loan | 238 |
| Payday loan, title loan, personal loan, or advance loan | 20 |
| Credit reporting | 16 |
| Credit card | 14 |
| Payday loan, title loan, or personal loan | 13 |
| Debt or credit management | 12 |
| Credit card or prepaid card | 11 |
| Checking or savings account | 6 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 2 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 1.3K |
| TX | 1.2K |
| FL | 859 |
| CA | 800 |
| IL | 511 |
| SC | 404 |
| NC | 378 |
| AL | 269 |
| OH | 258 |
| PA | 246 |
| NY | 225 |
| TN | 219 |
| VA | 218 |
| LA | 214 |
| MD | 209 |
| NJ | 190 |
| MS | 149 |
| MI | 147 |
| MO | 142 |
| AZ | 140 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2.1K |
| Incorrect information on your report | 1.9K |
| Managing the loan or lease | 873 |
| Attempts to collect debt not owed | 656 |
| Problem with a company's investigation into an existing problem | 522 |
| Repossession | 444 |
| Took or threatened to take negative or legal action | 402 |
| Getting a loan or lease | 377 |
| Problem with a credit reporting company's investigation into an existing problem | 306 |
| Struggling to pay your loan | 271 |
| False statements or representation | 219 |
| Problems at the end of the loan or lease | 211 |
| Written notification about debt | 182 |
| Communication tactics | 110 |
| Problems when you are unable to pay | 77 |
| Credit monitoring or identity theft protection services | 39 |
| Threatened to contact someone or share information improperly | 24 |
| Taking out the loan or lease | 23 |
| Shopping for a loan or lease | 16 |
| Problem with fraud alerts or security freezes | 14 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 16 | 100% |
| 2014 | 63 | 100% |
| 2015 | 73 | 100% |
| 2016 | 108 | 100% |
| 2017 | 212 | 100% |
| 2018 | 248 | 99.6% |
| 2019 | 245 | 100% |
| 2020 | 335 | 100% |
| 2021 | 543 | 99.6% |
| 2022 | 696 | 99.6% |
| 2023 | 896 | 99% |
| 2024 | 1.4K | 99.9% |
| 2025 | 2.7K | 100% |
| 2026 | 1.5K | 99.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Exeter Finance, LLC.
Exeter Finance, LLC.'s 8,983 logged complaints reach a nationwide footprint - 55 states have at least one filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-26.
Exeter Finance, LLC. answers 99.8% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Exeter Finance, LLC..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Exeter Finance, LLC. have?
8,983, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Exeter Finance, LLC. respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Exeter Finance, LLC.?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.