CFPB · Lighter filing volume
Cashcall, Inc.
1.2K CFPB complaints (light-volume third) · 51 states · top issue Charged fees or interest I didn't expect.
Cashcall, Inc. is in the light-volume third with 1.2K CFPB complaints (ranks #300 of 342). Timely 99.3% · relief 0% · top product Debt collection. Allegations, not findings.
- Volume rank #300 of 342
- Lighter filing volume
- -82.8% filings 2012 to 2026
CFPB relief outcome brief
CCDB company cashcall-inc
0% relief · 99.3% timely · 1.2K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Cashcall, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.2K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cashcall, Inc. complaint mix by product
- Debt collection 456 37.4% – 0% relief
- Consumer Loan 322 26.4% – 0% relief
- Payday loan 278 22.8% – 0% relief
- Payday loan, 67 5.5% – 0% relief
- Credit reporting, 49 4.0% – 0% relief
- Mortgage 36 3.0% – 0% relief
- Payday loan, 11 0.9% – 0% relief
Lighter-volume mix: how Cashcall, Inc.'s 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 456 |
| Consumer Loan | 322 |
| Payday loan | 278 |
| Payday loan, title loan, or personal loan | 67 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Mortgage | 36 |
| Payday loan, title loan, personal loan, or advance loan | 11 |
| Bank account or service | 8 |
| Credit reporting | 7 |
| Credit reporting or other personal consumer reports | 4 |
| Debt or credit management | 1 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for Cashcall, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 40.4% of this company's filings
Cashcall, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- -82.8% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 501 |
| OH | 49 |
| GA | 49 |
| NY | 44 |
| NJ | 41 |
| TX | 40 |
| NC | 38 |
| FL | 34 |
| AZ | 31 |
| VA | 29 |
| IN | 29 |
| TN | 28 |
| PA | 26 |
| IL | 22 |
| MI | 20 |
| SC | 20 |
| CO | 17 |
| MA | 15 |
| MN | 13 |
| WA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 206 |
| Managing the loan or lease | 140 |
| Communication tactics | 134 |
| Problems when you are unable to pay | 121 |
| Cont'd attempts collect debt not owed | 73 |
| False statements or representation | 69 |
| Taking/threatening an illegal action | 55 |
| Incorrect information on your report | 44 |
| Taking out the loan or lease | 39 |
| Disclosure verification of debt | 34 |
| Improper contact or sharing of info | 31 |
| Charged fees or interest you didn't expect | 24 |
| Took or threatened to take negative or legal action | 24 |
| Can't contact lender | 22 |
| Attempts to collect debt not owed | 21 |
| Can't stop charges to bank account | 21 |
| Payment to acct not credited | 19 |
| Struggling to pay your loan | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Account terms and changes | 13 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 29 | 89.7% |
| 2013 | 158 | 98.7% |
| 2014 | 465 | 99.4% |
| 2015 | 240 | 99.6% |
| 2016 | 108 | 100% |
| 2017 | 78 | 100% |
| 2018 | 57 | 100% |
| 2019 | 30 | 100% |
| 2020 | 21 | 100% |
| 2021 | 17 | 100% |
| 2022 | 8 | 100% |
| 2023 | 3 | 100% |
| 2024 | 9 | 100% |
| 2025 | 13 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Cashcall, Inc. in the light-volume third
Cashcall, Inc.'s 1,241 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 20.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-04-22. Volume lands in the lightest third of the indexed company corpus (#300 of 342).
Cashcall, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cashcall, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cashcall, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cashcall, Inc. (#300 of 342; 99.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume