Cashcall, Inc.
1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cashcall, Inc. complaint mix by product
- Debt collection 456 37.4% – 0% relief
- Consumer Loan 322 26.4% – 0% relief
- Payday loan 278 22.8% – 0% relief
- Payday loan, 67 5.5% – 0% relief
- Credit reporting, 49 4.0% – 0% relief
- Mortgage 36 3.0% – 0% relief
- Payday loan, 11 0.9% – 0% relief
How Cashcall, Inc.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 456 |
| Consumer Loan | 322 |
| Payday loan | 278 |
| Payday loan, title loan, or personal loan | 67 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Mortgage | 36 |
| Payday loan, title loan, personal loan, or advance loan | 11 |
| Bank account or service | 8 |
| Credit reporting | 7 |
| Credit reporting or other personal consumer reports | 4 |
| Debt or credit management | 1 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 501 |
| OH | 49 |
| GA | 49 |
| NY | 44 |
| NJ | 41 |
| TX | 40 |
| NC | 38 |
| FL | 34 |
| AZ | 31 |
| VA | 29 |
| IN | 29 |
| TN | 28 |
| PA | 26 |
| IL | 22 |
| MI | 20 |
| SC | 20 |
| CO | 17 |
| MA | 15 |
| MN | 13 |
| WA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 206 |
| Managing the loan or lease | 140 |
| Communication tactics | 134 |
| Problems when you are unable to pay | 121 |
| Cont'd attempts collect debt not owed | 73 |
| False statements or representation | 69 |
| Taking/threatening an illegal action | 55 |
| Incorrect information on your report | 44 |
| Taking out the loan or lease | 39 |
| Disclosure verification of debt | 34 |
| Improper contact or sharing of info | 31 |
| Charged fees or interest you didn't expect | 24 |
| Took or threatened to take negative or legal action | 24 |
| Can't contact lender | 22 |
| Attempts to collect debt not owed | 21 |
| Can't stop charges to bank account | 21 |
| Payment to acct not credited | 19 |
| Struggling to pay your loan | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Account terms and changes | 13 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 29 | 89.7% |
| 2013 | 158 | 98.7% |
| 2014 | 465 | 99.4% |
| 2015 | 240 | 99.6% |
| 2016 | 108 | 100% |
| 2017 | 78 | 100% |
| 2018 | 57 | 100% |
| 2019 | 30 | 100% |
| 2020 | 21 | 100% |
| 2021 | 17 | 100% |
| 2022 | 8 | 100% |
| 2023 | 3 | 100% |
| 2024 | 9 | 100% |
| 2025 | 13 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cashcall, Inc.
Cashcall, Inc.'s 1,241 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. Only 20.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-04-22.
Cashcall, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cashcall, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cashcall, Inc. have?
1,241, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cashcall, Inc. respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cashcall, Inc.?
"Charged fees or interest I didn't expect", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.