CFPB · Lighter filing volume
Cashcall, Inc.
1.2K CFPB complaints (light-volume third) · 51 states · top issue Charged fees or interest I didn't expect.
Cashcall, Inc. is in the light-volume third with 1.2K CFPB complaints (ranks #300 of 342). Timely 99.3% · relief 0% · top product Debt collection. Allegations, not findings.
- Lighter filing volume
- -82.8% filings 2012 to 2026
CFPB relief outcome brief
CCDB company cashcall-inc
0% relief · 99.3% timely · 1.2K filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Cashcall, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Cashcall, Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
99.9% of complaints closed with an explanation to the consumer
How 1.2K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cashcall, Inc. complaint mix by product
- Debt collection 456 37.4% – 0% relief
- Consumer Loan 322 26.4% – 0% relief
- Payday loan 278 22.8% – 0% relief
- Payday loan, 67 5.5% – 0% relief
- Credit reporting, 49 4.0% – 0% relief
- Mortgage 36 3.0% – 0% relief
- Payday loan, 11 0.9% – 0% relief
Lighter-volume mix: how Cashcall, Inc.'s 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 456 |
| Consumer Loan | 322 |
| Payday loan | 278 |
| Payday loan, title loan, or personal loan | 67 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Mortgage | 36 |
| Payday loan, title loan, personal loan, or advance loan | 11 |
| Bank account or service | 8 |
| Credit reporting | 7 |
| Credit reporting or other personal consumer reports | 4 |
| Debt or credit management | 1 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for Cashcall, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 40.4% of this company's filings
Cashcall, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- -82.8% vs 2012
Volume vs. relief
Where Cashcall, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Cashcall, Inc. files more complaint volume than 12% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,241 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| CA | 501 |
| OH | 49 |
| GA | 49 |
| NY | 44 |
| NJ | 41 |
| TX | 40 |
| NC | 38 |
| FL | 34 |
| AZ | 31 |
| VA | 29 |
| IN | 29 |
| TN | 28 |
| PA | 26 |
| IL | 22 |
| MI | 20 |
| SC | 20 |
| CO | 17 |
| MA | 15 |
| MN | 13 |
| WA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 206 |
| Managing the loan or lease | 140 |
| Communication tactics | 134 |
| Problems when you are unable to pay | 121 |
| Cont'd attempts collect debt not owed | 73 |
| False statements or representation | 69 |
| Taking/threatening an illegal action | 55 |
| Incorrect information on your report | 44 |
| Taking out the loan or lease | 39 |
| Disclosure verification of debt | 34 |
| Improper contact or sharing of info | 31 |
| Charged fees or interest you didn't expect | 24 |
| Took or threatened to take negative or legal action | 24 |
| Can't contact lender | 22 |
| Attempts to collect debt not owed | 21 |
| Can't stop charges to bank account | 21 |
| Payment to acct not credited | 19 |
| Struggling to pay your loan | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Account terms and changes | 13 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 29 | 89.7% |
| 2013 | 158 | 98.7% |
| 2014 | 465 | 99.4% |
| 2015 | 240 | 99.6% |
| 2016 | 108 | 100% |
| 2017 | 78 | 100% |
| 2018 | 57 | 100% |
| 2019 | 30 | 100% |
| 2020 | 21 | 100% |
| 2021 | 17 | 100% |
| 2022 | 8 | 100% |
| 2023 | 3 | 100% |
| 2024 | 9 | 100% |
| 2025 | 13 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Cashcall, Inc. in the light-volume third
Cashcall, Inc.'s 1,241 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 20.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-04-22. Volume lands in the lightest third of the indexed company corpus (#300 of 342).
Cashcall, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cashcall, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cashcall, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cashcall, Inc. (#300 of 342; 99.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume