Total complaints
1.2K
Filed since 2012
1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.2K consumer complaints filed with the CFPB
This profile shows CASHCALL, INC.'s complaint history from CFPB public records. 1,167 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 0% of cases.
Total complaints
1.2K
Filed since 2012
Timely response
99.2%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CASHCALL, INC.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 423 |
| Consumer Loan | 315 |
| Payday loan | 269 |
| Payday loan, title loan, or personal loan | 60 |
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Mortgage | 35 |
| Bank account or service | 8 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Credit reporting | 7 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| CA | 452 |
| GA | 49 |
| OH | 46 |
| NY | 43 |
| TX | 39 |
| NC | 37 |
| NJ | 37 |
| FL | 33 |
| AZ | 30 |
| IN | 29 |
| TN | 28 |
| VA | 27 |
| PA | 25 |
| IL | 21 |
| MI | 20 |
| SC | 20 |
| CO | 16 |
| MA | 14 |
| MN | 13 |
| MO | 12 |
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 199 |
| Managing the loan or lease | 135 |
| Communication tactics | 128 |
| Problems when you are unable to pay | 120 |
| Cont'd attempts collect debt not owed | 69 |
| False statements or representation | 65 |
| Taking/threatening an illegal action | 53 |
| Taking out the loan or lease | 38 |
| Incorrect information on your report | 34 |
| Disclosure verification of debt | 33 |
| Improper contact or sharing of info | 31 |
| Can't contact lender | 22 |
| Charged fees or interest you didn't expect | 21 |
| Can't stop charges to bank account | 21 |
| Payment to acct not credited | 18 |
| Took or threatened to take negative or legal action | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Struggling to pay your loan | 15 |
| Account terms and changes | 14 |
| Application, originator, mortgage broker | 13 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 30 | 90% |
| 2013 | 158 | 98.7% |
| 2014 | 465 | 99.4% |
| 2015 | 224 | 99.6% |
| 2016 | 95 | 100% |
| 2017 | 75 | 100% |
| 2018 | 43 | 100% |
| 2019 | 21 | 100% |
| 2020 | 17 | 100% |
| 2021 | 14 | 100% |
| 2022 | 6 | 100% |
| 2023 | 2 | 100% |
| 2024 | 6 | 100% |
| 2025 | 8 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CASHCALL, INC. has accumulated 1,167 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 183 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CASHCALL, INC. reports a 99.2% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 23.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest I didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CASHCALL, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CASHCALL, INC. has received 1,167 consumer complaints filed with the Consumer Financial Protection Bureau.
CASHCALL, INC. has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against CASHCALL, INC. is "Charged fees or interest I didn't expect" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.