2026 data Public-data reference. official source

CASHCALL, INC.

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.2K consumer complaints filed with the CFPB

This profile shows CASHCALL, INC.'s complaint history from CFPB public records. 1,167 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 0% of cases.

1.2K
Total Complaints
99.2%
Timely Response
23.6%
Disputed
0%
Relief Provided
49
States Active
2012
Since

Total complaints

1.2K

Filed since 2012

Timely response

99.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CASHCALL, INC. complaint mix by product

Total complaints: 1.2K

CASHCALL, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 423 complaints (36.8%), resolution 0.0% Debt collection 36.8% Consumer Loan: 315 complaints (27.4%), resolution 0.0% Consumer Loan 27.4% Payday loan: 269 complaints (23.4%), resolution 0.0% Payday loan 23.4% Payday loan,: 60 complaints (5.2%), resolution 0.0% Credit reporting,: 39 complaints (3.4%), resolution 0.0% Mortgage: 35 complaints (3.0%), resolution 0.0% Bank account: 8 complaints (0.7%), resolution 0.0%
  • Debt collection 423 36.8% 0% relief
  • Consumer Loan 315 27.4% 0% relief
  • Payday loan 269 23.4% 0% relief
  • Payday loan, 60 5.2% 0% relief
  • Credit reporting, 39 3.4% 0% relief
  • Mortgage 35 3.0% 0% relief
  • Bank account 8 0.7% 0% relief

How CASHCALL, INC.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 423
Consumer Loan 315
Payday loan 269
Payday loan, title loan, or personal loan 60
Credit reporting, credit repair services, or other personal consumer reports 39
Mortgage 35
Bank account or service 8
Payday loan, title loan, personal loan, or advance loan 7
Credit reporting 7
Credit reporting or other personal consumer reports 2
Vehicle loan or lease 1
Prepaid card 1

Top States

State Complaints
CA 452
GA 49
OH 46
NY 43
TX 39
NC 37
NJ 37
FL 33
AZ 30
IN 29
TN 28
VA 27
PA 25
IL 21
MI 20
SC 20
CO 16
MA 14
MN 13
MO 12

Top Issues

Issue Complaints
Charged fees or interest I didn't expect 199
Managing the loan or lease 135
Communication tactics 128
Problems when you are unable to pay 120
Cont'd attempts collect debt not owed 69
False statements or representation 65
Taking/threatening an illegal action 53
Taking out the loan or lease 38
Incorrect information on your report 34
Disclosure verification of debt 33
Improper contact or sharing of info 31
Can't contact lender 22
Charged fees or interest you didn't expect 21
Can't stop charges to bank account 21
Payment to acct not credited 18
Took or threatened to take negative or legal action 17
Problem with a credit reporting company's investigation into an existing problem 16
Struggling to pay your loan 15
Account terms and changes 14
Application, originator, mortgage broker 13

Yearly Trend

Year Complaints Timely
2012 30 90%
2013 158 98.7%
2014 465 99.4%
2015 224 99.6%
2016 95 100%
2017 75 100%
2018 43 100%
2019 21 100%
2020 17 100%
2021 14 100%
2022 6 100%
2023 2 100%
2024 6 100%
2025 8 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CASHCALL, INC.

CASHCALL, INC. has accumulated 1,167 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 183 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CASHCALL, INC. reports a 99.2% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 23.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest I didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CASHCALL, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CASHCALL, INC. have?

CASHCALL, INC. has received 1,167 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CASHCALL, INC. respond to complaints on time?

CASHCALL, INC. has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about CASHCALL, INC.?

The most common issue reported against CASHCALL, INC. is "Charged fees or interest I didn't expect" in the "Debt collection" product category.

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