CFPB · Diversified product mix
Onemain Financial Holdings, LLC.
2.6K CFPB complaints · diversified mix (top product 24.6%) · top issue Improper use of your report.
Onemain Financial Holdings, LLC.: top product "Consumer Loan" is only 24.6% of 2.6K - multi-bucket mix. Timely 99.8% · relief 15.8%. Allegations, not findings.
- Volume rank #183 of 342
- Diversified product mix
- +987.8% filings 2012 to 2019
CFPB relief outcome brief
CCDB company onemain-financial-holdings-llc
15.8% relief · 99.8% timely · 2.6K filings · Consumer Loan
Same-product relief peers
Nearest relief peer: Security National Automotive Acceptance (14.4% relief)
Onemain Financial Holdings, LLC. closes 15.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Onemain Financial Holdings, LLC.'s 2.6K filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Onemain Financial Holdings, LLC. complaint mix by product
- Consumer Loan 650 25.5% – 15% relief
- Debt collection 576 22.6% – 20% relief
- Payday loan, 543 21.3% – 19% relief
- Credit reporting, 489 19.1% – 9% relief
- Mortgage 221 8.7% – 12% relief
- Bank account 40 1.6% – 15% relief
- Vehicle loan 35 1.4% – 26% relief
Higher-relief mix: how Onemain Financial Holdings, LLC.'s 2.6K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 650 |
| Debt collection | 576 |
| Payday loan, title loan, or personal loan | 543 |
| Credit reporting, credit repair services, or other personal consumer reports | 489 |
| Mortgage | 221 |
| Bank account or service | 40 |
| Vehicle loan or lease | 35 |
| Credit reporting | 34 |
| Payday loan | 18 |
| Credit card | 17 |
| Credit card or prepaid card | 11 |
| Checking or savings account | 10 |
| Other financial service | 2 |
Nationwide filing states for Onemain Financial Holdings, LLC.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 8.4% of this company's filings
Onemain Financial Holdings, LLC. rising annual filings
Annual filing volume from the CFPB public database
- 2019
- 446
- +987.8% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 223 |
| FL | 193 |
| TX | 189 |
| GA | 169 |
| PA | 148 |
| IL | 146 |
| NC | 146 |
| OH | 134 |
| SC | 104 |
| VA | 88 |
| NJ | 82 |
| NY | 81 |
| TN | 67 |
| WA | 65 |
| MI | 57 |
| IN | 56 |
| MD | 53 |
| LA | 49 |
| AL | 48 |
| MS | 47 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 272 |
| Managing the loan or lease | 234 |
| Incorrect information on your report | 192 |
| Communication tactics | 185 |
| Problems when you are unable to pay | 158 |
| Charged fees or interest you didn't expect | 135 |
| Taking out the loan or lease | 113 |
| Struggling to pay your loan | 91 |
| Attempts to collect debt not owed | 88 |
| Loan servicing, payments, escrow account | 82 |
| Cont'd attempts collect debt not owed | 80 |
| Getting the loan | 75 |
| Problem with a credit reporting company's investigation into an existing problem | 72 |
| Loan modification,collection,foreclosure | 71 |
| Problem when making payments | 60 |
| Problem with the payoff process at the end of the loan | 54 |
| False statements or representation | 50 |
| Shopping for a loan or lease | 49 |
| Improper contact or sharing of info | 46 |
| Disclosure verification of debt | 43 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 41 | 100% |
| 2013 | 104 | 100% |
| 2014 | 222 | 100% |
| 2015 | 253 | 100% |
| 2016 | 470 | 99.8% |
| 2017 | 549 | 99.6% |
| 2018 | 561 | 99.8% |
| 2019 | 446 | 99.8% |
Source: CFPB Consumer Complaint Database
Onemain Financial Holdings, LLC. spreads across product buckets
Onemain Financial Holdings, LLC.'s 2,646 logged complaints reach a nationwide footprint - 52 states have at least one filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2019-11-20.
Onemain Financial Holdings, LLC. answers 99.8% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 15.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Onemain Financial Holdings, LLC..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Onemain Financial Holdings, LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Onemain Financial Holdings, LLC. (#183 of 342; 99.8% timely; 15.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix