2026 data Public-data reference Official source

Onemain Financial Holdings, LLC.

2.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.6K
Total Complaints
99.8%
Timely Response
0%
Disputed
15.8%
Relief Provided
52
States Active
2012
Since

Data updated June 2026

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.8%
Industry median

Share closed with monetary or non-monetary relief.

Onemain Financial Holdings, LLC. complaint mix by product

Total complaints: 2.6K

Onemain Financial Holdings, LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Consumer Loan: 650 complaints (25.5%), resolution 15.1% Consumer Loan 25.5% Debt collection: 576 complaints (22.6%), resolution 20.1% Debt collection 22.6% Payday loan,: 543 complaints (21.3%), resolution 18.8% Payday loan, 21.3% Credit reporting,: 489 complaints (19.1%), resolution 9.2% Credit reporting, 19.1% Mortgage: 221 complaints (8.7%), resolution 12.2% Mortgage 8.7% Bank account: 40 complaints (1.6%), resolution 15.0% Vehicle loan: 35 complaints (1.4%), resolution 25.7%
  • Consumer Loan 650 25.5% – 15% relief
  • Debt collection 576 22.6% – 20% relief
  • Payday loan, 543 21.3% – 19% relief
  • Credit reporting, 489 19.1% – 9% relief
  • Mortgage 221 8.7% – 12% relief
  • Bank account 40 1.6% – 15% relief
  • Vehicle loan 35 1.4% – 26% relief

How Onemain Financial Holdings, LLC.'s 2.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Consumer Loan 650
Debt collection 576
Payday loan, title loan, or personal loan 543
Credit reporting, credit repair services, or other personal consumer reports 489
Mortgage 221
Bank account or service 40
Vehicle loan or lease 35
Credit reporting 34
Payday loan 18
Credit card 17
Credit card or prepaid card 11
Checking or savings account 10
Other financial service 2

Top States

State Complaints
CA 223
FL 193
TX 189
GA 169
PA 148
IL 146
NC 146
OH 134
SC 104
VA 88
NJ 82
NY 81
TN 67
WA 65
MI 57
IN 56
MD 53
LA 49
AL 48
MS 47

Top Issues

Issue Complaints
Improper use of your report 272
Managing the loan or lease 234
Incorrect information on your report 192
Communication tactics 185
Problems when you are unable to pay 158
Charged fees or interest you didn't expect 135
Taking out the loan or lease 113
Struggling to pay your loan 91
Attempts to collect debt not owed 88
Loan servicing, payments, escrow account 82
Cont'd attempts collect debt not owed 80
Getting the loan 75
Problem with a credit reporting company's investigation into an existing problem 72
Loan modification,collection,foreclosure 71
Problem when making payments 60
Problem with the payoff process at the end of the loan 54
False statements or representation 50
Shopping for a loan or lease 49
Improper contact or sharing of info 46
Disclosure verification of debt 43

Yearly Trend

Year Complaints Timely
2012 41 100%
2013 104 100%
2014 222 100%
2015 253 100%
2016 470 99.8%
2017 549 99.6%
2018 561 99.8%
2019 446 99.8%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Onemain Financial Holdings, LLC.

Onemain Financial Holdings, LLC.'s 2,646 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 41.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2019-11-20.

Onemain Financial Holdings, LLC. answers 99.8% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 15.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Onemain Financial Holdings, LLC..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Onemain Financial Holdings, LLC. have?

2,646, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Onemain Financial Holdings, LLC. respond to complaints on time?

99.8% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Onemain Financial Holdings, LLC.?

"Improper use of your report", filed under the "Consumer Loan" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.