2026 data Public-data reference. official source

National Consumer Telecom & Utilities Exchange, Inc.

1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.3K consumer complaints filed with the CFPB

This profile shows National Consumer Telecom & Utilities Exchange, Inc.'s complaint history from CFPB public records. 1,296 consumers have filed complaints since 2013. The company has a 99.7% timely response rate and has provided relief in 0.5% of cases.

1.3K
Total Complaints
99.7%
Timely Response
0.4%
Disputed
0.5%
Relief Provided
45
States Active
2013
Since

Total complaints

1.3K

Filed since 2013

Timely response

99.7%

CFPB-tracked response window

Relief rate

0.5%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median

Share closed with monetary or non-monetary relief.

National Consumer Telecom & Utilities Exchange, Inc. complaint mix by product

Total complaints: 1.3K

National Consumer Telecom & Utilities Exchange, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1,101 complaints (85.0%), resolution 0.0% Credit reporting 85.0% Credit reporting,: 159 complaints (12.3%), resolution 0.0% Credit reporting, 12.3% Debt collection: 17 complaints (1.3%), resolution 0.0% Credit reporting: 14 complaints (1.1%), resolution 42.9% Other financial: 2 complaints (0.2%), resolution 0.0% Checking or: 1 complaints (0.1%), resolution 0.0% Money transfer,: 1 complaints (0.1%), resolution 0.0%
  • Credit reporting 1K 85.0% 0% relief
  • Credit reporting, 159 12.3% 0% relief
  • Debt collection 17 1.3% 0% relief
  • Credit reporting 14 1.1% 43% relief
  • Other financial 2 0.2% 0% relief
  • Checking or 1 0.1% 0% relief
  • Money transfer, 1 0.1% 0% relief

How National Consumer Telecom & Utilities Exchange, Inc.'s 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1.1K
Credit reporting, credit repair services, or other personal consumer reports 159
Debt collection 17
Credit reporting 14
Other financial service 2
Checking or savings account 1
Money transfer, virtual currency, or money service 1
Credit card or prepaid card 1

Top States

State Complaints
FL 262
IL 172
NY 157
GA 146
TX 98
CA 79
NJ 36
IN 34
CO 26
MA 25
PA 24
LA 24
MD 20
NC 16
TN 15
PR 15
OH 12
SC 11
AL 11
AZ 10

Top Issues

Issue Complaints
Problem with fraud alerts or security freezes 570
Incorrect information on your report 396
Improper use of your report 91
Unable to get your credit report or credit score 86
Problem with a company's investigation into an existing problem 75
Problem with a credit reporting company's investigation into an existing problem 21
Problem with a company's investigation into an existing issue 13
Attempts to collect debt not owed 10
Incorrect information on credit report 7
Written notification about debt 5
Identity theft protection or other monitoring services 5
Credit monitoring or identity theft protection services 3
Unable to get credit report/credit score 3
False statements or representation 2
Credit reporting company's investigation 2
Managing an account 1
Credit monitoring or identity protection 1
Other transaction problem 1
Unexpected/Other fees 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 100%
2015 5 100%
2016 3 100%
2017 8 100%
2018 18 94.4%
2019 15 100%
2020 60 100%
2021 30 93.3%
2022 26 100%
2023 23 100%
2024 124 100%
2025 605 99.8%
2026 375 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About National Consumer Telecom & Utilities Exchange, Inc.

National Consumer Telecom & Utilities Exchange, Inc. has accumulated 1,296 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 76 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, National Consumer Telecom & Utilities Exchange, Inc. reports a 99.7% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Problem with fraud alerts or security freezes".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating National Consumer Telecom & Utilities Exchange, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does National Consumer Telecom & Utilities Exchange, Inc. have?

National Consumer Telecom & Utilities Exchange, Inc. has received 1,296 consumer complaints filed with the Consumer Financial Protection Bureau.

Does National Consumer Telecom & Utilities Exchange, Inc. respond to complaints on time?

National Consumer Telecom & Utilities Exchange, Inc. has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about National Consumer Telecom & Utilities Exchange, Inc.?

The most common issue reported against National Consumer Telecom & Utilities Exchange, Inc. is "Problem with fraud alerts or security freezes" in the "Credit reporting or other personal consumer reports" product category.

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