CFPB · Single-product concentration

National Consumer Telecom & Utilities Exchange, Inc.

1.8K CFPB complaints · 86.1% in "Credit reporting or other personal consumer reports" · top issue Problem with fraud alerts or security freezes.

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1.8K CFPB complaints

National Consumer Telecom & Utilities Exchange, Inc.: 86.1% of 1.8K CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 99.8% · relief 0.5%. Allegations, not findings.

  • Volume rank #242 of 342
  • Single-product concentration
  • +34950% filings 2013 to 2026

CFPB relief outcome brief

CCDB company national-consumer-telecom-utilities-exchange-inc

0.5% relief · 99.8% timely · 1.8K filings · Credit reporting or other personal consumer reports

Same-product relief peers

Nearest relief peer: Automotive Credit Corporation (0.5% relief)

National Consumer Telecom & …0.5%Planet Home Lending, LLC0.1%Dynamic Recovery Solutions, …63.7%Continental Services Group, …15.8%Contract Callers Inc0%
Closed-with-relief % among National Consumer Telecom & Utilities Exchange, Inc. and nearest filing-volume peers

National Consumer Telecom & Utilities Exchange, Inc. closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.8K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

National Consumer Telecom & Utilities Exchange, Inc. complaint mix by product

Total complaints: 1.8K

National Consumer Telecom & Utilities Exchange, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1,532 complaints (86.1%), resolution 0.0% Credit reporting 86.1% Credit reporting,: 197 complaints (11.1%), resolution 0.0% Credit reporting, 11.1% Debt collection: 26 complaints (1.5%), resolution 0.0% Credit reporting: 19 complaints (1.1%), resolution 47.4% Other financial: 2 complaints (0.1%), resolution 0.0% Money transfer,: 2 complaints (0.1%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Credit reporting 2K 86.1% – 0% relief
  • Credit reporting, 197 11.1% – 0% relief
  • Debt collection 26 1.5% – 0% relief
  • Credit reporting 19 1.1% – 47% relief
  • Other financial 2 0.1% – 0% relief
  • Money transfer, 2 0.1% – 0% relief
  • Credit card 1 0.1% – 0% relief

Lighter-volume mix: how National Consumer Telecom & Utilities Exchange, Inc.'s 1.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1.5K
Credit reporting, credit repair services, or other personal consumer reports 197
Debt collection 26
Credit reporting 19
Other financial service 2
Money transfer, virtual currency, or money service 2
Credit card or prepaid card 1
Checking or savings account 1

Nationwide filing states for National Consumer Telecom & Utilities Exchange, Inc.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
FL
19.9% of this company's filings
FL354IL260GA202NY192TX136CA119IN47NJ46

National Consumer Telecom & Utilities Exchange, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
701
+34950% vs 2013
0200400600800 20132015201720192021202320252026 701

Top States

State Complaints
FL 354
IL 260
GA 202
NY 192
TX 136
CA 119
IN 47
NJ 46
LA 37
CO 34
PA 31
MA 30
NC 24
TN 23
MD 22
AZ 18
OH 18
PR 17
MI 14
AL 12

Top Issues

Issue Complaints
Problem with fraud alerts or security freezes 848
Incorrect information on your report 491
Improper use of your report 139
Unable to get your credit report or credit score 101
Problem with a company's investigation into an existing problem 100
Problem with a credit reporting company's investigation into an existing problem 25
Attempts to collect debt not owed 18
Problem with a company's investigation into an existing issue 14
Incorrect information on credit report 8
Identity theft protection or other monitoring services 7
Unable to get credit report/credit score 6
Written notification about debt 5
Credit monitoring or identity theft protection services 4
False statements or representation 3
Credit reporting company's investigation 3
Advertising 1
Managing an account 1
Fraud or scam 1
Unexpected/Other fees 1
Improper use of my credit report 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 100%
2015 8 100%
2016 5 100%
2017 10 100%
2018 19 94.7%
2019 20 100%
2020 65 100%
2021 40 95%
2022 38 100%
2023 44 100%
2024 147 100%
2025 679 99.9%
2026 701 100%

Source: CFPB Consumer Complaint Database

National Consumer Telecom & Utilities Exchange, Inc. filings cluster in one product

National Consumer Telecom & Utilities Exchange, Inc.'s 1,780 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 13.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.

National Consumer Telecom & Utilities Exchange, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with fraud alerts or security freezes."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Consumer Telecom & Utilities Exchange, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for National Consumer Telecom & Utilities Exchange, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.8K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for National Consumer Telecom & Utilities Exchange, Inc. (#242 of 342; 99.8% timely; 0.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration