National Consumer Telecom & Utilities Exchange, Inc.
1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Consumer Telecom & Utilities Exchange, Inc. complaint mix by product
- Credit reporting 2K 86.1% – 0% relief
- Credit reporting, 197 11.1% – 0% relief
- Debt collection 26 1.5% – 0% relief
- Credit reporting 19 1.1% – 47% relief
- Other financial 2 0.1% – 0% relief
- Money transfer, 2 0.1% – 0% relief
- Credit card 1 0.1% – 0% relief
How National Consumer Telecom & Utilities Exchange, Inc.'s 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.5K |
| Credit reporting, credit repair services, or other personal consumer reports | 197 |
| Debt collection | 26 |
| Credit reporting | 19 |
| Other financial service | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card or prepaid card | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 354 |
| IL | 260 |
| GA | 202 |
| NY | 192 |
| TX | 136 |
| CA | 119 |
| IN | 47 |
| NJ | 46 |
| LA | 37 |
| CO | 34 |
| PA | 31 |
| MA | 30 |
| NC | 24 |
| TN | 23 |
| MD | 22 |
| AZ | 18 |
| OH | 18 |
| PR | 17 |
| MI | 14 |
| AL | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with fraud alerts or security freezes | 848 |
| Incorrect information on your report | 491 |
| Improper use of your report | 139 |
| Unable to get your credit report or credit score | 101 |
| Problem with a company's investigation into an existing problem | 100 |
| Problem with a credit reporting company's investigation into an existing problem | 25 |
| Attempts to collect debt not owed | 18 |
| Problem with a company's investigation into an existing issue | 14 |
| Incorrect information on credit report | 8 |
| Identity theft protection or other monitoring services | 7 |
| Unable to get credit report/credit score | 6 |
| Written notification about debt | 5 |
| Credit monitoring or identity theft protection services | 4 |
| False statements or representation | 3 |
| Credit reporting company's investigation | 3 |
| Advertising | 1 |
| Managing an account | 1 |
| Fraud or scam | 1 |
| Unexpected/Other fees | 1 |
| Improper use of my credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 100% |
| 2015 | 8 | 100% |
| 2016 | 5 | 100% |
| 2017 | 10 | 100% |
| 2018 | 19 | 94.7% |
| 2019 | 20 | 100% |
| 2020 | 65 | 100% |
| 2021 | 40 | 95% |
| 2022 | 38 | 100% |
| 2023 | 44 | 100% |
| 2024 | 147 | 100% |
| 2025 | 679 | 99.9% |
| 2026 | 701 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Consumer Telecom & Utilities Exchange, Inc.
National Consumer Telecom & Utilities Exchange, Inc.'s 1,780 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. Only 13.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
National Consumer Telecom & Utilities Exchange, Inc. answers 99.8% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with fraud alerts or security freezes."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Consumer Telecom & Utilities Exchange, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Consumer Telecom & Utilities Exchange, Inc. have?
1,780, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Consumer Telecom & Utilities Exchange, Inc. respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Consumer Telecom & Utilities Exchange, Inc.?
"Problem with fraud alerts or security freezes", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.