CFPB · Single-product concentration

Acxiom Corp.

78 CFPB complaints · 87.2% in "Credit reporting or other personal consumer reports" · top issue Problem with fraud alerts or security freezes.

78 CFPB complaints

Acxiom Corp.: 87.2% of 78 CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 97.4% · relief 7.7%. Allegations, not findings.

  • Single-product concentration
  • +1300% filings 2017 to 2026

CFPB relief outcome brief

CCDB company acxiom-corp

7.7% relief · 97.4% timely · 78 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Prosper Marketplace, Inc. (7.7% relief)

Acxiom Corp. (this)7.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Acxiom Corp. and nearest filing-volume peers

Acxiom Corp. closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Coded fields dominate Acxiom Corp.'s 78 filings

Only 9% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.

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Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Acxiom Corp. complaint mix by product

Total complaints: 78

Acxiom Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 78 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 68 complaints (87.2%), resolution 0.0% Credit reporting 87.2% Credit reporting,: 8 complaints (10.3%), resolution 75.0% Credit reporting, 10.3% Debt collection: 1 complaints (1.3%), resolution 0.0% Debt or: 1 complaints (1.3%), resolution 0.0%
  • Credit reporting 68 87.2% 0% relief
  • Credit reporting, 8 10.3% 75% relief
  • Debt collection 1 1.3% 0% relief
  • Debt or 1 1.3% 0% relief

How Acxiom Corp.'s 78 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 68
Credit reporting, credit repair services, or other personal consumer reports 8
Debt collection 1
Debt or credit management 1

Where Acxiom Corp. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
17.9% of this company's filings
FL14CA13GA13VA5NY5TX4IL4LA4

Acxiom Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
28
+1300% vs 2017
01020304050 2017201820192023202420252026 28

Top States

State Complaints
FL 14
CA 13
GA 13
VA 5
NY 5
TX 4
IL 4
LA 4
OH 4
OK 3
AL 2
NJ 1
MS 1
TN 1
MD 1
AZ 1
IN 1
NV 1

Top Issues

Issue Complaints
Problem with fraud alerts or security freezes 39
Improper use of your report 22
Incorrect information on your report 9
Unable to get your credit report or credit score 2
Problem with a company's investigation into an existing problem 2
Identity theft protection or other monitoring services 1
Credit monitoring or identity theft protection services 1
Took or threatened to take negative or legal action 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2017 2 100%
2018 4 100%
2019 1 100%
2023 1 100%
2024 3 100%
2025 39 94.9%
2026 28 100%

Source: CFPB Consumer Complaint Database

Acxiom Corp. filings cluster in one product

Acxiom Corp.'s 78 logged complaints stay concentrated: only 18 states show a filing. Only 9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-05-29.

Acxiom Corp. answers 97.4% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with fraud alerts or security freezes."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acxiom Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Acxiom Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Acxiom Corp. (97.4% timely; 7.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration