CFPB · Lower closed-with-relief share
FactorTrust, Inc.
1.9K CFPB complaints · 0.2% relief (low band) · top issue Incorrect information on your report.
FactorTrust, Inc. closes 0.2% with relief (lower third) on 1.9K filings. Timely 99.3% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #231 of 342
- Lower closed-with-relief share
- +29000% filings 2014 to 2025
CFPB relief outcome brief
CCDB company factortrust-inc
0.2% relief · 99.3% timely · 1.9K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: FC HoldCo LLC (0.2% relief)
FactorTrust, Inc. closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.9K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FactorTrust, Inc. complaint mix by product
- Credit reporting 1K 67.6% – 0% relief
- Credit reporting, 599 31.3% – 0% relief
- Credit reporting 11 0.6% – 9% relief
- Debt collection 4 0.2% – 0% relief
- Payday loan, 3 0.2% – 0% relief
- Credit card 2 0.1% – 0% relief
- Bank account 2 0.1% – 0% relief
Lighter-volume mix: how FactorTrust, Inc.'s 1.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.3K |
| Credit reporting, credit repair services, or other personal consumer reports | 599 |
| Credit reporting | 11 |
| Debt collection | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 2 |
| Bank account or service | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Nationwide filing states for FactorTrust, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 13.1% of this company's filings
FactorTrust, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 291
- +29000% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 251 |
| TX | 242 |
| CA | 213 |
| GA | 189 |
| NY | 126 |
| MS | 117 |
| NV | 60 |
| TN | 56 |
| VA | 56 |
| MD | 51 |
| MI | 49 |
| IL | 46 |
| PA | 40 |
| MA | 39 |
| IN | 38 |
| NC | 36 |
| NJ | 32 |
| AZ | 31 |
| OH | 29 |
| LA | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 907 |
| Improper use of your report | 375 |
| Problem with fraud alerts or security freezes | 277 |
| Problem with a company's investigation into an existing problem | 120 |
| Unable to get your credit report or credit score | 117 |
| Problem with a credit reporting company's investigation into an existing problem | 86 |
| Incorrect information on credit report | 6 |
| Credit monitoring or identity theft protection services | 5 |
| Written notification about debt | 4 |
| Unable to get credit report/credit score | 3 |
| Can't contact lender or servicer | 3 |
| Problem with a company's investigation into an existing issue | 2 |
| Improper use of my credit report | 2 |
| Account opening, closing, or management | 2 |
| Getting a credit card | 1 |
| Getting the loan | 1 |
| Fraud or scam | 1 |
| Trouble using your card | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Identity theft protection or other monitoring services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 4 | 75% |
| 2016 | 5 | 100% |
| 2017 | 9 | 100% |
| 2018 | 18 | 100% |
| 2019 | 63 | 100% |
| 2020 | 131 | 100% |
| 2021 | 133 | 100% |
| 2022 | 106 | 100% |
| 2023 | 295 | 98.3% |
| 2024 | 859 | 99.1% |
| 2025 | 291 | 100% |
Source: CFPB Consumer Complaint Database
FactorTrust, Inc. in the lower-relief third
FactorTrust, Inc.'s 1,915 logged complaints reach a nationwide footprint - 49 states have at least one filing. Only 23.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-04-05. Closed-with-relief 0.2% sits in the lower third of the corpus.
FactorTrust, Inc. closes 0.2% with monetary or non-monetary relief and answers 99.3% inside the CFPB window; 99.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FactorTrust, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for FactorTrust, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for FactorTrust, Inc. (#231 of 342; 99.3% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share