Pavilion Payments US BuyerCo, LLC
285 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pavilion Payments US BuyerCo, LLC complaint mix by product
- Credit reporting 176 62.0% – 0% relief
- Debt collection 49 17.3% – 16% relief
- Credit reporting, 36 12.7% – 44% relief
- Money transfer, 10 3.5% – 0% relief
- Checking or 10 3.5% – 30% relief
- Credit card 2 0.7% – 0% relief
- Credit card 1 0.4% – 0% relief
How Pavilion Payments US BuyerCo, LLC's 285 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 176 |
| Debt collection | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Money transfer, virtual currency, or money service | 10 |
| Checking or savings account | 10 |
| Credit card or prepaid card | 2 |
| Credit card | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 41 |
| FL | 30 |
| NY | 27 |
| GA | 27 |
| PA | 25 |
| MA | 19 |
| NJ | 16 |
| CA | 15 |
| MD | 11 |
| TN | 8 |
| MI | 8 |
| MN | 7 |
| PR | 7 |
| CT | 4 |
| KS | 4 |
| NC | 4 |
| IL | 4 |
| VA | 4 |
| CO | 3 |
| IN | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Unable to get your credit report or credit score | 93 |
| Incorrect information on your report | 64 |
| Problem with fraud alerts or security freezes | 31 |
| Attempts to collect debt not owed | 28 |
| Improper use of your report | 17 |
| Written notification about debt | 8 |
| False statements or representation | 7 |
| Managing an account | 5 |
| Problem with a lender or other company charging your account | 5 |
| Communication tactics | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Fraud or scam | 3 |
| Other transaction problem | 2 |
| Problem with customer service | 2 |
| Unexpected or other fees | 1 |
| Confusing or missing disclosures | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Money was not available when promised | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 20 | 100% |
| 2021 | 29 | 100% |
| 2022 | 24 | 100% |
| 2023 | 20 | 100% |
| 2024 | 111 | 100% |
| 2025 | 70 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pavilion Payments US BuyerCo, LLC
Pavilion Payments US BuyerCo, LLC's 285 logged complaints stay concentrated: only 36 states show a filing on record. Only 23.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2020 through 2026-06-19.
Pavilion Payments US BuyerCo, LLC answers 100% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 9.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Unable to get your credit report or credit score."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pavilion Payments US BuyerCo, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pavilion Payments US BuyerCo, LLC have?
285, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Pavilion Payments US BuyerCo, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Pavilion Payments US BuyerCo, LLC?
"Unable to get your credit report or credit score", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.