2026 data Public-data reference. official source

Pavilion Payments US BuyerCo, LLC

259 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

259 consumer complaints filed with the CFPB

This profile shows Pavilion Payments US BuyerCo, LLC's complaint history from CFPB public records. 259 consumers have filed complaints since 2020. The company has a 100% timely response rate and has provided relief in 9.3% of cases.

259
Total Complaints
100%
Timely Response
0%
Disputed
9.3%
Relief Provided
33
States Active
2020
Since

Total complaints

259

Filed since 2020

Timely response

100%

CFPB-tracked response window

Relief rate

9.3%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.3%
Industry median

Share closed with monetary or non-monetary relief.

Pavilion Payments US BuyerCo, LLC complaint mix by product

Total complaints: 259

Pavilion Payments US BuyerCo, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 259 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 168 complaints (64.9%), resolution 0.0% Credit reporting 64.9% Debt collection: 37 complaints (14.3%), resolution 21.6% Debt collection 14.3% Credit reporting,: 32 complaints (12.4%), resolution 40.6% Credit reporting, 12.4% Money transfer,: 10 complaints (3.9%), resolution 0.0% Checking or: 10 complaints (3.9%), resolution 30.0% Credit card: 1 complaints (0.4%), resolution 0.0% Payday loan,: 1 complaints (0.4%), resolution 0.0%
  • Credit reporting 168 64.9% 0% relief
  • Debt collection 37 14.3% 22% relief
  • Credit reporting, 32 12.4% 41% relief
  • Money transfer, 10 3.9% 0% relief
  • Checking or 10 3.9% 30% relief
  • Credit card 1 0.4% 0% relief
  • Payday loan, 1 0.4% 0% relief

How Pavilion Payments US BuyerCo, LLC's 259 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 168
Debt collection 37
Credit reporting, credit repair services, or other personal consumer reports 32
Money transfer, virtual currency, or money service 10
Checking or savings account 10
Credit card or prepaid card 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
TX 40
FL 29
GA 27
NY 25
MA 19
PA 16
NJ 15
CA 13
MD 11
TN 8
MN 7
MI 7
PR 7
VA 4
NC 4
IL 4
CT 3
CO 2
KS 2
IN 2

Top Issues

Issue Complaints
Unable to get your credit report or credit score 93
Incorrect information on your report 58
Problem with fraud alerts or security freezes 29
Attempts to collect debt not owed 21
Improper use of your report 14
Written notification about debt 6
Problem with a lender or other company charging your account 5
False statements or representation 5
Managing an account 5
Communication tactics 4
Fraud or scam 3
Problem with a credit reporting company's investigation into an existing problem 3
Problem with customer service 2
Other transaction problem 2
Problem with a purchase or transfer 1
Unexpected or other fees 1
Money was not available when promised 1
Getting a line of credit 1
Problem with a company's investigation into an existing problem 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2020 14 100%
2021 25 100%
2022 20 100%
2023 18 100%
2024 109 100%
2025 68 100%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Pavilion Payments US BuyerCo, LLC

Pavilion Payments US BuyerCo, LLC has accumulated 259 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 46 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-13, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Pavilion Payments US BuyerCo, LLC reports a 100% timely-response rate and has closed 90.7% of cases with a written explanation to the consumer. 9.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Unable to get your credit report or credit score".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pavilion Payments US BuyerCo, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Pavilion Payments US BuyerCo, LLC have?

Pavilion Payments US BuyerCo, LLC has received 259 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Pavilion Payments US BuyerCo, LLC respond to complaints on time?

Pavilion Payments US BuyerCo, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Pavilion Payments US BuyerCo, LLC?

The most common issue reported against Pavilion Payments US BuyerCo, LLC is "Unable to get your credit report or credit score" in the "Credit reporting or other personal consumer reports" product category.

Related