Total complaints
1.7K
Filed since 2012
1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.7K consumer complaints filed with the CFPB
This profile shows MicroBilt / PRBC (formerly CL Verify)'s complaint history from CFPB public records. 1,716 consumers have filed complaints since 2012. The company has a 92.6% timely response rate and has provided relief in 0% of cases.
Total complaints
1.7K
Filed since 2012
Timely response
92.6%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How MicroBilt / PRBC (formerly CL Verify)'s 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.4K |
| Credit reporting, credit repair services, or other personal consumer reports | 311 |
| Credit reporting | 15 |
| Debt collection | 13 |
| Consumer Loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| FL | 360 |
| NY | 218 |
| GA | 166 |
| TX | 143 |
| CA | 135 |
| MS | 110 |
| PA | 65 |
| MD | 44 |
| IL | 43 |
| MI | 42 |
| NJ | 38 |
| VA | 34 |
| TN | 33 |
| NC | 30 |
| MA | 27 |
| SC | 23 |
| OH | 22 |
| LA | 16 |
| NV | 15 |
| IN | 14 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 703 |
| Problem with fraud alerts or security freezes | 402 |
| Improper use of your report | 327 |
| Unable to get your credit report or credit score | 133 |
| Problem with a company's investigation into an existing problem | 95 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Credit monitoring or identity theft protection services | 5 |
| Incorrect information on credit report | 5 |
| Unable to get credit report/credit score | 4 |
| Attempts to collect debt not owed | 4 |
| Identity theft protection or other monitoring services | 3 |
| Problem with a company's investigation into an existing issue | 3 |
| Improper use of my credit report | 3 |
| Communication tactics | 2 |
| False statements or representation | 2 |
| Credit reporting company's investigation | 2 |
| Written notification about debt | 2 |
| Shopping for a loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Improper contact or sharing of info | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 3 | 100% |
| 2014 | 4 | 50% |
| 2015 | 6 | 83.3% |
| 2016 | 6 | 100% |
| 2017 | 13 | 100% |
| 2018 | 14 | 100% |
| 2019 | 24 | 100% |
| 2020 | 56 | 87.5% |
| 2021 | 112 | 100% |
| 2022 | 30 | 100% |
| 2023 | 111 | 97.3% |
| 2024 | 488 | 91.2% |
| 2025 | 684 | 90.1% |
| 2026 | 164 | 98.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
MicroBilt / PRBC (formerly CL Verify) has accumulated 1,716 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 142 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MicroBilt / PRBC (formerly CL Verify) reports a 92.6% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MicroBilt / PRBC (formerly CL Verify): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
MicroBilt / PRBC (formerly CL Verify) has received 1,716 consumer complaints filed with the Consumer Financial Protection Bureau.
MicroBilt / PRBC (formerly CL Verify) has a 92.6% timely response rate to CFPB complaints.
The most common issue reported against MicroBilt / PRBC (formerly CL Verify) is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.