CFPB · Slower timely-response band
MicroBilt / PRBC (formerly CL Verify)
2.0K CFPB complaints · 92.7% timely (slow band) · top issue Incorrect information on your report.
MicroBilt / PRBC (formerly CL Verify) answers 92.7% on time (lower third) across 2.0K filings. Relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #224 of 342
- Slower timely-response band
- +26200% filings 2012 to 2026
CFPB relief outcome brief
CCDB company microbilt-prbc-formerly-cl-verify
0% relief · 92.7% timely · 2.0K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
MicroBilt / PRBC (formerly CL Verify) closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 2.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MicroBilt / PRBC (formerly CL Verify) complaint mix by product
- Credit reporting 2K 80.6% – 0% relief
- Credit reporting, 348 17.6% – 0% relief
- Credit reporting 17 0.9% – 0% relief
- Debt collection 15 0.8% – 0% relief
- Consumer Loan 2 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
How MicroBilt / PRBC (formerly CL Verify)'s 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 348 |
| Credit reporting | 17 |
| Debt collection | 15 |
| Consumer Loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Nationwide filing states for MicroBilt / PRBC (formerly CL Verify)
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 22.3% of this company's filings
MicroBilt / PRBC (formerly CL Verify) rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 263
- +26200% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 440 |
| NY | 235 |
| GA | 194 |
| TX | 172 |
| CA | 157 |
| MS | 112 |
| PA | 68 |
| MD | 47 |
| IL | 46 |
| MI | 46 |
| NJ | 45 |
| VA | 39 |
| TN | 36 |
| NC | 36 |
| MA | 30 |
| OH | 28 |
| SC | 27 |
| LA | 21 |
| NV | 19 |
| DC | 15 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 784 |
| Problem with fraud alerts or security freezes | 495 |
| Improper use of your report | 385 |
| Unable to get your credit report or credit score | 139 |
| Problem with a company's investigation into an existing problem | 105 |
| Problem with a credit reporting company's investigation into an existing problem | 18 |
| Incorrect information on credit report | 6 |
| Attempts to collect debt not owed | 5 |
| Credit monitoring or identity theft protection services | 5 |
| Problem with a company's investigation into an existing issue | 4 |
| Unable to get credit report/credit score | 4 |
| Improper use of my credit report | 4 |
| False statements or representation | 3 |
| Identity theft protection or other monitoring services | 3 |
| Written notification about debt | 2 |
| Communication tactics | 2 |
| Credit reporting company's investigation | 2 |
| Getting the loan | 1 |
| Improper contact or sharing of info | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 3 | 100% |
| 2014 | 4 | 50% |
| 2015 | 7 | 71.4% |
| 2016 | 7 | 100% |
| 2017 | 15 | 100% |
| 2018 | 17 | 100% |
| 2019 | 28 | 96.4% |
| 2020 | 59 | 84.7% |
| 2021 | 123 | 100% |
| 2022 | 34 | 100% |
| 2023 | 125 | 96.8% |
| 2024 | 514 | 91.1% |
| 2025 | 773 | 90.2% |
| 2026 | 263 | 98.1% |
Source: CFPB Consumer Complaint Database
MicroBilt / PRBC (formerly CL Verify) in the slower-timely third
MicroBilt / PRBC (formerly CL Verify)'s 1,973 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 15.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-25. Timely response 92.7% sits in the lower third of the corpus.
MicroBilt / PRBC (formerly CL Verify) answers 92.7% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0% with relief; 99.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MicroBilt / PRBC (formerly CL Verify).
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for MicroBilt / PRBC (formerly CL Verify): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for MicroBilt / PRBC (formerly CL Verify) (#224 of 342; 92.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band