2026 data Public-data reference. official source

MicroBilt / PRBC (formerly CL Verify)

1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.7K consumer complaints filed with the CFPB

This profile shows MicroBilt / PRBC (formerly CL Verify)'s complaint history from CFPB public records. 1,716 consumers have filed complaints since 2012. The company has a 92.6% timely response rate and has provided relief in 0% of cases.

1.7K
Total Complaints
92.6%
Timely Response
0.1%
Disputed
0%
Relief Provided
45
States Active
2012
Since

Total complaints

1.7K

Filed since 2012

Timely response

92.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 92.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

MicroBilt / PRBC (formerly CL Verify) complaint mix by product

Total complaints: 1.7K

MicroBilt / PRBC (formerly CL Verify) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1,374 complaints (80.1%), resolution 0.0% Credit reporting 80.1% Credit reporting,: 311 complaints (18.1%), resolution 0.0% Credit reporting, 18.1% Credit reporting: 15 complaints (0.9%), resolution 0.0% Debt collection: 13 complaints (0.8%), resolution 0.0% Consumer Loan: 2 complaints (0.1%), resolution 0.0% Payday loan,: 1 complaints (0.1%), resolution 0.0%
  • Credit reporting 1K 80.1% 0% relief
  • Credit reporting, 311 18.1% 0% relief
  • Credit reporting 15 0.9% 0% relief
  • Debt collection 13 0.8% 0% relief
  • Consumer Loan 2 0.1% 0% relief
  • Payday loan, 1 0.1% 0% relief

How MicroBilt / PRBC (formerly CL Verify)'s 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1.4K
Credit reporting, credit repair services, or other personal consumer reports 311
Credit reporting 15
Debt collection 13
Consumer Loan 2
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
FL 360
NY 218
GA 166
TX 143
CA 135
MS 110
PA 65
MD 44
IL 43
MI 42
NJ 38
VA 34
TN 33
NC 30
MA 27
SC 23
OH 22
LA 16
NV 15
IN 14

Top Issues

Issue Complaints
Incorrect information on your report 703
Problem with fraud alerts or security freezes 402
Improper use of your report 327
Unable to get your credit report or credit score 133
Problem with a company's investigation into an existing problem 95
Problem with a credit reporting company's investigation into an existing problem 14
Credit monitoring or identity theft protection services 5
Incorrect information on credit report 5
Unable to get credit report/credit score 4
Attempts to collect debt not owed 4
Identity theft protection or other monitoring services 3
Problem with a company's investigation into an existing issue 3
Improper use of my credit report 3
Communication tactics 2
False statements or representation 2
Credit reporting company's investigation 2
Written notification about debt 2
Shopping for a loan or lease 1
Cont'd attempts collect debt not owed 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 3 100%
2014 4 50%
2015 6 83.3%
2016 6 100%
2017 13 100%
2018 14 100%
2019 24 100%
2020 56 87.5%
2021 112 100%
2022 30 100%
2023 111 97.3%
2024 488 91.2%
2025 684 90.1%
2026 164 98.2%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MicroBilt / PRBC (formerly CL Verify)

MicroBilt / PRBC (formerly CL Verify) has accumulated 1,716 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 142 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MicroBilt / PRBC (formerly CL Verify) reports a 92.6% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MicroBilt / PRBC (formerly CL Verify): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MicroBilt / PRBC (formerly CL Verify) have?

MicroBilt / PRBC (formerly CL Verify) has received 1,716 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MicroBilt / PRBC (formerly CL Verify) respond to complaints on time?

MicroBilt / PRBC (formerly CL Verify) has a 92.6% timely response rate to CFPB complaints.

What is the most common complaint about MicroBilt / PRBC (formerly CL Verify)?

The most common issue reported against MicroBilt / PRBC (formerly CL Verify) is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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