CFPB · Mid-pack CFPB posture
CrossCheck, Inc.
239 CFPB complaints · 34 states · top issue Unable to get your credit report or credit score.
CrossCheck, Inc. has 239 consumer complaints in the CFPB public database. Timely response is 98.3%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +800% filings 2014 to 2026
CFPB relief outcome brief
CCDB company crosscheck-inc
0% relief · 98.3% timely · 239 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
CrossCheck, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 239 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CrossCheck, Inc. complaint mix by product
- Credit reporting 159 66.5% – 0% relief
- Credit reporting, 51 21.3% – 0% relief
- Debt collection 20 8.4% – 0% relief
- Bank account 3 1.3% – 0% relief
- Checking or 2 0.8% – 0% relief
- Other financial 2 0.8% – 0% relief
- Money transfer, 2 0.8% – 0% relief
How CrossCheck, Inc.'s 239 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 159 |
| Credit reporting, credit repair services, or other personal consumer reports | 51 |
| Debt collection | 20 |
| Bank account or service | 3 |
| Checking or savings account | 2 |
| Other financial service | 2 |
| Money transfer, virtual currency, or money service | 2 |
Where CrossCheck, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 18% of this company's filings
CrossCheck, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +800% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 43 |
| FL | 43 |
| GA | 23 |
| MA | 16 |
| NY | 14 |
| CA | 13 |
| NJ | 12 |
| PR | 12 |
| MD | 10 |
| MN | 5 |
| TN | 4 |
| IL | 4 |
| VA | 4 |
| CT | 4 |
| LA | 3 |
| KS | 2 |
| AL | 2 |
| OH | 2 |
| AZ | 2 |
| MO | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Unable to get your credit report or credit score | 77 |
| Incorrect information on your report | 68 |
| Problem with fraud alerts or security freezes | 41 |
| Improper use of your report | 19 |
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 5 |
| Communication tactics | 4 |
| Attempts to collect debt not owed | 2 |
| Making/receiving payments, sending money | 2 |
| Customer service / Customer relations | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Managing an account | 1 |
| Written notification about debt | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems caused by my funds being low | 1 |
| Disclosure verification of debt | 1 |
| Problem with customer service | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 4 | 75% |
| 2016 | 5 | 100% |
| 2017 | 4 | 100% |
| 2018 | 2 | 100% |
| 2019 | 9 | 100% |
| 2020 | 4 | 100% |
| 2021 | 30 | 100% |
| 2022 | 6 | 100% |
| 2023 | 10 | 100% |
| 2024 | 87 | 100% |
| 2025 | 68 | 97.1% |
| 2026 | 9 | 88.9% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about CrossCheck, Inc.
CrossCheck, Inc.'s 239 logged complaints stay concentrated: only 34 states show a filing. Only 17.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-19.
CrossCheck, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Unable to get your credit report or credit score."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CrossCheck, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CrossCheck, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 239.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CrossCheck, Inc. (98.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture