2026 data Public-data reference Official source

CrossCheck, Inc.

239 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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239
Total Complaints
98.3%
Timely Response
0%
Disputed
0%
Relief Provided
34
States Active
2014
Since

Data updated June 2026

Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CrossCheck, Inc. complaint mix by product

Total complaints: 239

CrossCheck, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 239 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 159 complaints (66.5%), resolution 0.0% Credit reporting 66.5% Credit reporting,: 51 complaints (21.3%), resolution 0.0% Credit reporting, 21.3% Debt collection: 20 complaints (8.4%), resolution 0.0% Debt collection 8.4% Bank account: 3 complaints (1.3%), resolution 0.0% Checking or: 2 complaints (0.8%), resolution 0.0% Other financial: 2 complaints (0.8%), resolution 0.0% Money transfer,: 2 complaints (0.8%), resolution 0.0%
  • Credit reporting 159 66.5% – 0% relief
  • Credit reporting, 51 21.3% – 0% relief
  • Debt collection 20 8.4% – 0% relief
  • Bank account 3 1.3% – 0% relief
  • Checking or 2 0.8% – 0% relief
  • Other financial 2 0.8% – 0% relief
  • Money transfer, 2 0.8% – 0% relief

How CrossCheck, Inc.'s 239 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 159
Credit reporting, credit repair services, or other personal consumer reports 51
Debt collection 20
Bank account or service 3
Checking or savings account 2
Other financial service 2
Money transfer, virtual currency, or money service 2

Top States

State Complaints
TX 43
FL 43
GA 23
MA 16
NY 14
CA 13
NJ 12
PR 12
MD 10
MN 5
TN 4
IL 4
VA 4
CT 4
LA 3
KS 2
AL 2
OH 2
AZ 2
MO 2

Top Issues

Issue Complaints
Unable to get your credit report or credit score 77
Incorrect information on your report 68
Problem with fraud alerts or security freezes 41
Improper use of your report 19
Took or threatened to take negative or legal action 5
False statements or representation 5
Communication tactics 4
Attempts to collect debt not owed 2
Making/receiving payments, sending money 2
Customer service/Customer relations 2
Cont'd attempts collect debt not owed 2
Problem with a company's investigation into an existing issue 2
Problem with a credit reporting company's investigation into an existing problem 2
Managing an account 1
Written notification about debt 1
Problem with a company's investigation into an existing problem 1
Problems caused by my funds being low 1
Disclosure verification of debt 1
Problem with customer service 1
Problem caused by your funds being low 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 4 75%
2016 5 100%
2017 4 100%
2018 2 100%
2019 9 100%
2020 4 100%
2021 30 100%
2022 6 100%
2023 10 100%
2024 87 100%
2025 68 97.1%
2026 9 88.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CrossCheck, Inc.

CrossCheck, Inc.'s 239 logged complaints stay concentrated: only 34 states show a filing on record. Only 17.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-19.

CrossCheck, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Unable to get your credit report or credit score."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CrossCheck, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CrossCheck, Inc. have?

239, per the CFPB's public complaint count for this company (see the full breakdown above).

Does CrossCheck, Inc. respond to complaints on time?

98.3% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about CrossCheck, Inc.?

"Unable to get your credit report or credit score", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.