CFPB · Lower closed-with-relief share
Innovis
1.5K CFPB complaints · 0% relief (low band) · top issue Incorrect information on your report.
Innovis closes 0% with relief (lower third) on 1.5K filings. Timely 99.4% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Volume rank #271 of 342
- Lower closed-with-relief share
- +19250% filings 2012 to 2020
CFPB relief outcome brief
CCDB company innovis
0% relief · 99.4% timely · 1.5K filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Sterling Infosystems Inc. (0% relief)
Innovis closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Innovis complaint mix by product
- Credit reporting, 1K 85.5% – 0% relief
- Credit reporting 189 12.6% – 0% relief
- Debt collection 14 0.9% – 0% relief
- Mortgage 6 0.4% – 0% relief
- Bank account 4 0.3% – 0% relief
- Consumer Loan 2 0.1% – 0% relief
- Credit card 2 0.1% – 0% relief
Lighter-volume mix: how Innovis's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 1.3K |
| Credit reporting | 189 |
| Debt collection | 14 |
| Mortgage | 6 |
| Bank account or service | 4 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Student loan | 2 |
| Credit card | 1 |
Nationwide filing states for Innovis
Top states by attributed volume, lighter-filing company
- Leading state
- IL
- 14.4% of this company's filings
Innovis rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 387
- +19250% vs 2012
Top States
| State | Complaints |
|---|---|
| IL | 216 |
| OH | 167 |
| GA | 142 |
| NY | 125 |
| CA | 109 |
| TX | 100 |
| FL | 99 |
| SC | 47 |
| MI | 46 |
| NJ | 44 |
| MD | 34 |
| PA | 32 |
| NC | 30 |
| IN | 30 |
| TN | 26 |
| NV | 24 |
| VA | 23 |
| AR | 17 |
| CO | 16 |
| AZ | 13 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 867 |
| Improper use of your report | 158 |
| Problem with a credit reporting company's investigation into an existing problem | 138 |
| Incorrect information on credit report | 120 |
| Problem with fraud alerts or security freezes | 85 |
| Improper use of my credit report | 35 |
| Unable to get your credit report or credit score | 29 |
| Unable to get credit report/credit score | 18 |
| Credit reporting company's investigation | 12 |
| Credit monitoring or identity theft protection services | 12 |
| Improper contact or sharing of info | 5 |
| Credit monitoring or identity protection | 4 |
| Account opening, closing, or management | 4 |
| Written notification about debt | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Managing the loan or lease | 1 |
| Closing/Cancelling account | 1 |
| Application, originator, mortgage broker | 1 |
| Shopping for a line of credit | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 9 | 100% |
| 2014 | 43 | 100% |
| 2015 | 55 | 100% |
| 2016 | 68 | 100% |
| 2017 | 155 | 100% |
| 2018 | 286 | 100% |
| 2019 | 498 | 99.4% |
| 2020 | 387 | 98.4% |
Source: CFPB Consumer Complaint Database
Innovis in the lower-relief third
Innovis's 1,503 logged complaints reach a nationwide footprint - 48 states have at least one filing. Only 32.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-05-27. Closed-with-relief 0% sits in the lower third of the corpus.
Innovis closes 0% with monetary or non-monetary relief and answers 99.4% inside the CFPB window; 100% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting, credit repair services, or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Innovis.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Innovis: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Innovis (#271 of 342; 99.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share