Total complaints
1.3K
Filed since 2012
1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.3K consumer complaints filed with the CFPB
This profile shows Innovis's complaint history from CFPB public records. 1,342 consumers have filed complaints since 2012. The company has a 99.4% timely response rate and has provided relief in 0% of cases.
Total complaints
1.3K
Filed since 2012
Timely response
99.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Innovis's 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 1.1K |
| Credit reporting | 180 |
| Debt collection | 13 |
| Mortgage | 5 |
| Bank account or service | 4 |
| Consumer Loan | 2 |
| Student loan | 2 |
| XXXX XXXX XXXX TX Plaintiff XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed : XXXX XXXX XXXX XXXX XXXX | 1 |
| Credit card or prepaid card | 1 |
| State | Complaints |
|---|---|
| IL | 214 |
| OH | 117 |
| NY | 115 |
| GA | 115 |
| CA | 101 |
| FL | 91 |
| TX | 88 |
| SC | 47 |
| MI | 43 |
| NJ | 42 |
| MD | 33 |
| PA | 28 |
| NC | 26 |
| TN | 25 |
| IN | 24 |
| NV | 24 |
| VA | 20 |
| AR | 17 |
| CO | 13 |
| KY | 12 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 764 |
| Improper use of your report | 142 |
| Problem with a credit reporting company's investigation into an existing problem | 120 |
| Incorrect information on credit report | 116 |
| Problem with fraud alerts or security freezes | 78 |
| Improper use of my credit report | 32 |
| Unable to get your credit report or credit score | 26 |
| Unable to get credit report/credit score | 16 |
| Credit reporting company's investigation | 12 |
| Credit monitoring or identity theft protection services | 10 |
| Improper contact or sharing of info | 5 |
| Account opening, closing, or management | 4 |
| Written notification about debt | 4 |
| Credit monitoring or identity protection | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Managing the loan or lease | 1 |
| False statements or representation | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Dealing with your lender or servicer | 1 |
| Attempts to collect debt not owed | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 9 | 100% |
| 2014 | 43 | 100% |
| 2015 | 51 | 100% |
| 2016 | 61 | 100% |
| 2017 | 137 | 100% |
| 2018 | 243 | 100% |
| 2019 | 429 | 99.3% |
| 2020 | 366 | 98.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Innovis has accumulated 1,342 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 326 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is The evicti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Innovis reports a 99.4% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Innovis: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Innovis has received 1,342 consumer complaints filed with the Consumer Financial Protection Bureau.
Innovis has a 99.4% timely response rate to CFPB complaints.
The most common issue reported against Innovis is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.