Innovis
1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Innovis complaint mix by product
- Credit reporting, 1K 85.5% – 0% relief
- Credit reporting 189 12.6% – 0% relief
- Debt collection 14 0.9% – 0% relief
- Mortgage 6 0.4% – 0% relief
- Bank account 4 0.3% – 0% relief
- Consumer Loan 2 0.1% – 0% relief
- Credit card 2 0.1% – 0% relief
How Innovis's 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 1.3K |
| Credit reporting | 189 |
| Debt collection | 14 |
| Mortgage | 6 |
| Bank account or service | 4 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 2 |
| Student loan | 2 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 216 |
| OH | 167 |
| GA | 142 |
| NY | 125 |
| CA | 109 |
| TX | 100 |
| FL | 99 |
| SC | 47 |
| MI | 46 |
| NJ | 44 |
| MD | 34 |
| PA | 32 |
| NC | 30 |
| IN | 30 |
| TN | 26 |
| NV | 24 |
| VA | 23 |
| AR | 17 |
| CO | 16 |
| AZ | 13 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 867 |
| Improper use of your report | 158 |
| Problem with a credit reporting company's investigation into an existing problem | 138 |
| Incorrect information on credit report | 120 |
| Problem with fraud alerts or security freezes | 85 |
| Improper use of my credit report | 35 |
| Unable to get your credit report or credit score | 29 |
| Unable to get credit report/credit score | 18 |
| Credit reporting company's investigation | 12 |
| Credit monitoring or identity theft protection services | 12 |
| Improper contact or sharing of info | 5 |
| Credit monitoring or identity protection | 4 |
| Account opening, closing, or management | 4 |
| Written notification about debt | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Managing the loan or lease | 1 |
| Closing/Cancelling account | 1 |
| Application, originator, mortgage broker | 1 |
| Shopping for a line of credit | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 9 | 100% |
| 2014 | 43 | 100% |
| 2015 | 55 | 100% |
| 2016 | 68 | 100% |
| 2017 | 155 | 100% |
| 2018 | 286 | 100% |
| 2019 | 498 | 99.4% |
| 2020 | 387 | 98.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Innovis
Innovis's 1,503 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. Only 32.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2020-05-27.
Innovis answers 99.4% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Innovis.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Innovis have?
1,503, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Innovis respond to complaints on time?
99.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Innovis?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.