2026 data Public-data reference. official source

Innovis

1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.3K consumer complaints filed with the CFPB

This profile shows Innovis's complaint history from CFPB public records. 1,342 consumers have filed complaints since 2012. The company has a 99.4% timely response rate and has provided relief in 0% of cases.

1.3K
Total Complaints
99.4%
Timely Response
1.3%
Disputed
0%
Relief Provided
48
States Active
2012
Since

Total complaints

1.3K

Filed since 2012

Timely response

99.4%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Innovis complaint mix by product

Total complaints: 1.3K

Innovis complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 1,134 complaints (84.6%), resolution 0.0% Credit reporting, 84.6% Credit reporting: 180 complaints (13.4%), resolution 0.0% Credit reporting 13.4% Debt collection: 13 complaints (1.0%), resolution 0.0% Mortgage: 5 complaints (0.4%), resolution 0.0% Bank account: 4 complaints (0.3%), resolution 0.0% Consumer Loan: 2 complaints (0.1%), resolution 0.0% Student loan: 2 complaints (0.1%), resolution 0.0%
  • Credit reporting, 1K 84.6% 0% relief
  • Credit reporting 180 13.4% 0% relief
  • Debt collection 13 1.0% 0% relief
  • Mortgage 5 0.4% 0% relief
  • Bank account 4 0.3% 0% relief
  • Consumer Loan 2 0.1% 0% relief
  • Student loan 2 0.1% 0% relief

How Innovis's 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 1.1K
Credit reporting 180
Debt collection 13
Mortgage 5
Bank account or service 4
Consumer Loan 2
Student loan 2
XXXX XXXX XXXX TX Plaintiff XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed : XXXX XXXX XXXX XXXX XXXX 1
Credit card or prepaid card 1

Top States

State Complaints
IL 214
OH 117
NY 115
GA 115
CA 101
FL 91
TX 88
SC 47
MI 43
NJ 42
MD 33
PA 28
NC 26
TN 25
IN 24
NV 24
VA 20
AR 17
CO 13
KY 12

Top Issues

Issue Complaints
Incorrect information on your report 764
Improper use of your report 142
Problem with a credit reporting company's investigation into an existing problem 120
Incorrect information on credit report 116
Problem with fraud alerts or security freezes 78
Improper use of my credit report 32
Unable to get your credit report or credit score 26
Unable to get credit report/credit score 16
Credit reporting company's investigation 12
Credit monitoring or identity theft protection services 10
Improper contact or sharing of info 5
Account opening, closing, or management 4
Written notification about debt 4
Credit monitoring or identity protection 4
Cont'd attempts collect debt not owed 2
Managing the loan or lease 1
False statements or representation 1
Problem with a company's investigation into an existing issue 1
Dealing with your lender or servicer 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 9 100%
2014 43 100%
2015 51 100%
2016 61 100%
2017 137 100%
2018 243 100%
2019 429 99.3%
2020 366 98.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Innovis

Innovis has accumulated 1,342 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 326 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is The evicti, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Innovis reports a 99.4% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Innovis: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Innovis have?

Innovis has received 1,342 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Innovis respond to complaints on time?

Innovis has a 99.4% timely response rate to CFPB complaints.

What is the most common complaint about Innovis?

The most common issue reported against Innovis is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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