Total complaints
326
Filed since 2013
326 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
326 consumer complaints filed with the CFPB
This profile shows Clarity Services's complaint history from CFPB public records. 326 consumers have filed complaints since 2013. The company has a 89.6% timely response rate and has provided relief in 0% of cases.
Total complaints
326
Filed since 2013
Timely response
89.6%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Clarity Services's 326 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 234 |
| Credit reporting | 70 |
| Payday loan, title loan, or personal loan | 5 |
| Payday loan | 5 |
| Bank account or service | 4 |
| Consumer Loan | 3 |
| Debt collection | 3 |
| Other financial service | 1 |
| driver 's license copy | 1 |
| State | Complaints |
|---|---|
| TX | 53 |
| CA | 49 |
| FL | 46 |
| GA | 36 |
| AL | 12 |
| IL | 12 |
| NY | 10 |
| MI | 9 |
| PA | 8 |
| NC | 6 |
| TN | 6 |
| MO | 6 |
| WA | 5 |
| NV | 5 |
| VA | 5 |
| LA | 5 |
| OH | 5 |
| AR | 5 |
| IN | 4 |
| NJ | 3 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 96 |
| Incorrect information on your report | 84 |
| Improper use of my credit report | 42 |
| Problem with fraud alerts or security freezes | 24 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Incorrect information on credit report | 22 |
| Unable to get credit report/credit score | 6 |
| Account opening, closing, or management | 4 |
| Received a loan I didn't apply for | 4 |
| Shopping for a loan or lease | 3 |
| Unable to get your credit report or credit score | 3 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Attempts to collect debt not owed | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Received a loan you didn't apply for | 1 |
| False statements or representation | 1 |
| Disclosure verification of debt | 1 |
| Excessive fees | 1 |
| government photo ID | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 14 | 100% |
| 2015 | 13 | 76.9% |
| 2016 | 41 | 82.9% |
| 2017 | 59 | 88.1% |
| 2018 | 57 | 94.7% |
| 2019 | 87 | 86.2% |
| 2020 | 50 | 98% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Clarity Services has accumulated 326 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 138 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is VIOLATION , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Clarity Services reports a 89.6% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Clarity Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Clarity Services has received 326 consumer complaints filed with the Consumer Financial Protection Bureau.
Clarity Services has a 89.6% timely response rate to CFPB complaints.
The most common issue reported against Clarity Services is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.