Clarity Services
372 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Clarity Services complaint mix by product
- Credit reporting, 274 73.9% – 0% relief
- Credit reporting 75 20.2% – 0% relief
- Payday loan 6 1.6% – 0% relief
- Payday loan, 5 1.3% – 0% relief
- Bank account 4 1.1% – 0% relief
- Debt collection 4 1.1% – 0% relief
- Consumer Loan 3 0.8% – 0% relief
How Clarity Services's 372 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 274 |
| Credit reporting | 75 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 5 |
| Bank account or service | 4 |
| Debt collection | 4 |
| Consumer Loan | 3 |
| Other financial service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 57 |
| CA | 54 |
| FL | 51 |
| GA | 45 |
| AL | 15 |
| IL | 12 |
| PA | 11 |
| NY | 10 |
| MI | 9 |
| MO | 7 |
| OH | 7 |
| TN | 7 |
| NC | 7 |
| NV | 6 |
| WA | 6 |
| VA | 5 |
| AZ | 5 |
| LA | 5 |
| IN | 5 |
| AR | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 114 |
| Incorrect information on your report | 97 |
| Improper use of my credit report | 45 |
| Problem with fraud alerts or security freezes | 29 |
| Problem with a credit reporting company's investigation into an existing problem | 25 |
| Incorrect information on credit report | 24 |
| Unable to get credit report/credit score | 6 |
| Unable to get your credit report or credit score | 6 |
| Received a loan I didn't apply for | 4 |
| Account opening, closing, or management | 4 |
| Shopping for a loan or lease | 3 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Attempts to collect debt not owed | 2 |
| Payment to acct not credited | 1 |
| Disclosure verification of debt | 1 |
| Can't contact lender | 1 |
| Identity theft protection or other monitoring services | 1 |
| Excessive fees | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 14 | 100% |
| 2015 | 13 | 76.9% |
| 2016 | 46 | 84.8% |
| 2017 | 66 | 89.4% |
| 2018 | 69 | 95.7% |
| 2019 | 102 | 88.2% |
| 2020 | 58 | 98.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Clarity Services
Clarity Services's 372 logged complaints reach a nationwide footprint - 40 states have at least one filing on record. 49.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2020-04-30.
Clarity Services answers 91.1% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Clarity Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Clarity Services have?
372, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Clarity Services respond to complaints on time?
91.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Clarity Services?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.