CFPB · Single-product concentration
Clarity Services
372 CFPB complaints · 73.7% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Improper use of your report.
Clarity Services: 73.7% of 372 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 91.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1350% filings 2013 to 2020
CFPB relief outcome brief
CCDB company clarity-services
0% relief · 91.1% timely · 372 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Clarity Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Clarity Services's 372 filings include narrative text
49.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Clarity Services complaint mix by product
- Credit reporting, 274 73.9% – 0% relief
- Credit reporting 75 20.2% – 0% relief
- Payday loan 6 1.6% – 0% relief
- Payday loan, 5 1.3% – 0% relief
- Bank account 4 1.1% – 0% relief
- Debt collection 4 1.1% – 0% relief
- Consumer Loan 3 0.8% – 0% relief
How Clarity Services's 372 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 274 |
| Credit reporting | 75 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 5 |
| Bank account or service | 4 |
| Debt collection | 4 |
| Consumer Loan | 3 |
| Other financial service | 1 |
Nationwide filing states for Clarity Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.3% of this company's filings
Clarity Services rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 58
- +1350% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 57 |
| CA | 54 |
| FL | 51 |
| GA | 45 |
| AL | 15 |
| IL | 12 |
| PA | 11 |
| NY | 10 |
| MI | 9 |
| MO | 7 |
| OH | 7 |
| TN | 7 |
| NC | 7 |
| NV | 6 |
| WA | 6 |
| VA | 5 |
| AZ | 5 |
| LA | 5 |
| IN | 5 |
| AR | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 114 |
| Incorrect information on your report | 97 |
| Improper use of my credit report | 45 |
| Problem with fraud alerts or security freezes | 29 |
| Problem with a credit reporting company's investigation into an existing problem | 25 |
| Incorrect information on credit report | 24 |
| Unable to get credit report/credit score | 6 |
| Unable to get your credit report or credit score | 6 |
| Received a loan I didn't apply for | 4 |
| Account opening, closing, or management | 4 |
| Shopping for a loan or lease | 3 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Attempts to collect debt not owed | 2 |
| Payment to acct not credited | 1 |
| Disclosure verification of debt | 1 |
| Can't contact lender | 1 |
| Identity theft protection or other monitoring services | 1 |
| Excessive fees | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 14 | 100% |
| 2015 | 13 | 76.9% |
| 2016 | 46 | 84.8% |
| 2017 | 66 | 89.4% |
| 2018 | 69 | 95.7% |
| 2019 | 102 | 88.2% |
| 2020 | 58 | 98.3% |
Source: CFPB Consumer Complaint Database
Clarity Services filings cluster in one product
Clarity Services's 372 logged complaints reach a nationwide footprint - 40 states have at least one filing. 49.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2020-04-30.
Clarity Services answers 91.1% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Clarity Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Clarity Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 372.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Clarity Services (91.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration