2026 data Public-data reference. official source

Clarity Services

326 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

326 consumer complaints filed with the CFPB

This profile shows Clarity Services's complaint history from CFPB public records. 326 consumers have filed complaints since 2013. The company has a 89.6% timely response rate and has provided relief in 0% of cases.

326
Total Complaints
89.6%
Timely Response
6.7%
Disputed
0%
Relief Provided
39
States Active
2013
Since

Total complaints

326

Filed since 2013

Timely response

89.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 89.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Clarity Services complaint mix by product

Total complaints: 326

Clarity Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 326 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 234 complaints (72.2%), resolution 0.0% Credit reporting, 72.2% Credit reporting: 70 complaints (21.6%), resolution 0.0% Credit reporting 21.6% Payday loan,: 5 complaints (1.5%), resolution 0.0% Payday loan: 5 complaints (1.5%), resolution 0.0% Bank account: 4 complaints (1.2%), resolution 0.0% Consumer Loan: 3 complaints (0.9%), resolution 0.0% Debt collection: 3 complaints (0.9%), resolution 0.0%
  • Credit reporting, 234 72.2% 0% relief
  • Credit reporting 70 21.6% 0% relief
  • Payday loan, 5 1.5% 0% relief
  • Payday loan 5 1.5% 0% relief
  • Bank account 4 1.2% 0% relief
  • Consumer Loan 3 0.9% 0% relief
  • Debt collection 3 0.9% 0% relief

How Clarity Services's 326 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 234
Credit reporting 70
Payday loan, title loan, or personal loan 5
Payday loan 5
Bank account or service 4
Consumer Loan 3
Debt collection 3
Other financial service 1
driver 's license copy 1

Top States

State Complaints
TX 53
CA 49
FL 46
GA 36
AL 12
IL 12
NY 10
MI 9
PA 8
NC 6
TN 6
MO 6
WA 5
NV 5
VA 5
LA 5
OH 5
AR 5
IN 4
NJ 3

Top Issues

Issue Complaints
Improper use of your report 96
Incorrect information on your report 84
Improper use of my credit report 42
Problem with fraud alerts or security freezes 24
Problem with a credit reporting company's investigation into an existing problem 24
Incorrect information on credit report 22
Unable to get credit report/credit score 6
Account opening, closing, or management 4
Received a loan I didn't apply for 4
Shopping for a loan or lease 3
Unable to get your credit report or credit score 3
Fraud or scam 2
Problem with a company's investigation into an existing issue 2
Attempts to collect debt not owed 1
Was approved for a loan, but didn't receive the money 1
Received a loan you didn't apply for 1
False statements or representation 1
Disclosure verification of debt 1
Excessive fees 1
government photo ID 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 14 100%
2015 13 76.9%
2016 41 82.9%
2017 59 88.1%
2018 57 94.7%
2019 87 86.2%
2020 50 98%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Clarity Services

Clarity Services has accumulated 326 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 138 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is VIOLATION , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Clarity Services reports a 89.6% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Clarity Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Clarity Services have?

Clarity Services has received 326 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Clarity Services respond to complaints on time?

Clarity Services has a 89.6% timely response rate to CFPB complaints.

What is the most common complaint about Clarity Services?

The most common issue reported against Clarity Services is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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