Total complaints
52.0K
Filed since 2020
52.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
52.0K consumer complaints filed with the CFPB
This profile shows CBC Companies, Inc.'s complaint history from CFPB public records. 51,963 consumers have filed complaints since 2020. The company has a 100% timely response rate and has provided relief in 58.7% of cases.
Total complaints
52.0K
Filed since 2020
Timely response
100%
CFPB-tracked response window
Relief rate
58.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CBC Companies, Inc.'s 52.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 49.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 2.3K |
| Debt collection | 59 |
| Mortgage | 19 |
| Credit card | 18 |
| Debt or credit management | 10 |
| Credit card or prepaid card | 8 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| FL | 7.9K |
| TX | 5.8K |
| GA | 4.9K |
| IL | 3.9K |
| CA | 3.5K |
| MS | 2.8K |
| NC | 2.5K |
| SC | 2.5K |
| NY | 2.1K |
| AL | 1.6K |
| LA | 1.3K |
| PA | 1.2K |
| MI | 1.2K |
| VA | 1.1K |
| MD | 1.1K |
| NJ | 921 |
| TN | 867 |
| OH | 816 |
| IN | 721 |
| NV | 622 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 34.3K |
| Improper use of your report | 11.5K |
| Problem with a company's investigation into an existing problem | 2.8K |
| Problem with fraud alerts or security freezes | 2.6K |
| Unable to get your credit report or credit score | 290 |
| Problem with a credit reporting company's investigation into an existing problem | 275 |
| Attempts to collect debt not owed | 30 |
| Problem with a company's investigation into an existing issue | 23 |
| Credit monitoring or identity theft protection services | 18 |
| False statements or representation | 18 |
| Getting a credit card | 17 |
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Confusing or missing disclosures | 9 |
| Identity theft protection or other monitoring services | 6 |
| Written notification about debt | 6 |
| Communication tactics | 2 |
| Getting a loan or lease | 2 |
| Problem with customer service | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Closing your account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 562 | 100% |
| 2021 | 350 | 99.7% |
| 2022 | 538 | 99.8% |
| 2023 | 1.7K | 99.8% |
| 2024 | 6.3K | 100% |
| 2025 | 30.0K | 100% |
| 2026 | 12.6K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CBC Companies, Inc. has accumulated 51,963 consumer complaints in the CFPB public database, with filings active across 56 U.S. states. Of those submissions, 4,436 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CBC Companies, Inc. reports a 100% timely-response rate and has closed 41.3% of cases with a written explanation to the consumer. 58.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CBC Companies, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CBC Companies, Inc. has received 51,963 consumer complaints filed with the Consumer Financial Protection Bureau.
CBC Companies, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against CBC Companies, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.