CFPB · Higher closed-with-relief share
CBC Companies, Inc.
58.7K CFPB complaints · 55.3% relief (high band) · top issue Incorrect information on your report.
CBC Companies, Inc. closes 55.3% with relief (upper third) on 58.7K filings. Timely 100% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Higher closed-with-relief share
- +2713.1% filings 2020 to 2026
CFPB relief outcome brief
CCDB company cbc-companies-inc
55.3% relief · 100% timely · 58.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Transunion Intermediate Holdings, Inc. (58.9% relief)
CBC Companies, Inc. closes 55.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
CBC Companies, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
55.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
40.4% of complaints closed with an explanation to the consumer
How 58.7K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CBC Companies, Inc. complaint mix by product
- Credit reporting 56K 95.3% – 57% relief
- Credit reporting, 3K 4.4% – 19% relief
- Debt collection 83 0.1% – 42% relief
- Mortgage 22 0.0% – 9% relief
- Credit card 20 0.0% – 60% relief
- Debt or 10 0.0% – 90% relief
- Credit card 8 0.0% – 13% relief
Heavy-volume mix: how CBC Companies, Inc.'s 58.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 56.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 2.6K |
| Debt collection | 83 |
| Mortgage | 22 |
| Credit card | 20 |
| Debt or credit management | 10 |
| Credit card or prepaid card | 8 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 1 |
Nationwide filing states for CBC Companies, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 15.3% of this company's filings
CBC Companies, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 17.4K
- +2713.1% vs 2020
Volume vs. relief
Where CBC Companies, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, CBC Companies, Inc. files more complaint volume than 96% of them, and closes complaints with relief more often than 98% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 58,738 · Closed with relief: 55.3%
Top States
| State | Complaints |
|---|---|
| FL | 9.0K |
| TX | 6.6K |
| GA | 5.4K |
| IL | 4.3K |
| CA | 4.1K |
| MS | 3.2K |
| NC | 2.8K |
| SC | 2.6K |
| NY | 2.4K |
| AL | 1.9K |
| LA | 1.5K |
| MI | 1.3K |
| PA | 1.3K |
| VA | 1.3K |
| MD | 1.2K |
| NJ | 1.1K |
| TN | 952 |
| OH | 940 |
| IN | 785 |
| NV | 723 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 37.4K |
| Improper use of your report | 13.6K |
| Problem with a company's investigation into an existing problem | 3.5K |
| Problem with fraud alerts or security freezes | 3.4K |
| Unable to get your credit report or credit score | 337 |
| Problem with a credit reporting company's investigation into an existing problem | 330 |
| Attempts to collect debt not owed | 46 |
| Problem with a company's investigation into an existing issue | 34 |
| Credit monitoring or identity theft protection services | 26 |
| False statements or representation | 21 |
| Getting a credit card | 19 |
| Applying for a mortgage or refinancing an existing mortgage | 15 |
| Confusing or missing disclosures | 9 |
| Written notification about debt | 8 |
| Identity theft protection or other monitoring services | 7 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with customer service | 2 |
| Took or threatened to take negative or legal action | 2 |
| Getting a loan or lease | 2 |
| Communication tactics | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 620 | 99.7% |
| 2021 | 423 | 99.5% |
| 2022 | 635 | 99.7% |
| 2023 | 1.9K | 99.8% |
| 2024 | 7.0K | 100% |
| 2025 | 30.8K | 100% |
| 2026 | 17.4K | 100% |
Source: CFPB Consumer Complaint Database
CBC Companies, Inc. in the higher-relief third
CBC Companies, Inc.'s 58,738 logged complaints reach a nationwide footprint - 57 states have at least one filing. Only 10.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-26. Closed-with-relief 55.3% sits in the upper third of the corpus.
CBC Companies, Inc. closes 55.3% with monetary or non-monetary relief and answers 100% inside the CFPB window; 40.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CBC Companies, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CBC Companies, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 58.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CBC Companies, Inc. (#15 of 342; 100% timely; 55.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share