CFPB · Higher closed-with-relief share

CBC Companies, Inc.

58.7K CFPB complaints · 55.3% relief (high band) · top issue Incorrect information on your report.

58.7K CFPB complaints

CBC Companies, Inc. closes 55.3% with relief (upper third) on 58.7K filings. Timely 100% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #15 of 342
  • Higher closed-with-relief share
  • +2713.1% filings 2020 to 2026

CFPB relief outcome brief

CCDB company cbc-companies-inc

55.3% relief · 100% timely · 58.7K filings · Credit reporting or other personal consumer reports

Nearest relief peer: Transunion Intermediate Holdings, Inc. (58.9% relief)

CBC Companies, Inc. (this)55.3%LexisNexis24.3%American Express Company29.4%Portfolio Recovery Associate…37.8%Encore Capital Group Inc.36%
Closed-with-relief % among CBC Companies, Inc. and nearest filing-volume peers

CBC Companies, Inc. closes 55.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 58.7K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 55.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CBC Companies, Inc. complaint mix by product

Total complaints: 58.7K

CBC Companies, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 58.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 55,985 complaints (95.3%), resolution 57.0% Credit reporting 95.3% Credit reporting,: 2,606 complaints (4.4%), resolution 18.7% Debt collection: 83 complaints (0.1%), resolution 42.2% Mortgage: 22 complaints (0.0%), resolution 9.1% Credit card: 20 complaints (0.0%), resolution 60.0% Debt or: 10 complaints (0.0%), resolution 90.0% Credit card: 8 complaints (0.0%), resolution 12.5%
  • Credit reporting 56K 95.3% 57% relief
  • Credit reporting, 3K 4.4% 19% relief
  • Debt collection 83 0.1% 42% relief
  • Mortgage 22 0.0% 9% relief
  • Credit card 20 0.0% 60% relief
  • Debt or 10 0.0% 90% relief
  • Credit card 8 0.0% 13% relief

Heavy-volume mix: how CBC Companies, Inc.'s 58.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 56.0K
Credit reporting, credit repair services, or other personal consumer reports 2.6K
Debt collection 83
Mortgage 22
Credit card 20
Debt or credit management 10
Credit card or prepaid card 8
Vehicle loan or lease 3
Checking or savings account 1

Nationwide filing states for CBC Companies, Inc.

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
FL
15.3% of this company's filings
FL9.0KTX6.6KGA5.4KIL4.3KCA4.1KMS3.2KNC2.8KSC2.6K

CBC Companies, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
17.4K
+2713.1% vs 2020
010,00020,00030,00040,000 2020202120222023202420252026 17,441

Top States

State Complaints
FL 9.0K
TX 6.6K
GA 5.4K
IL 4.3K
CA 4.1K
MS 3.2K
NC 2.8K
SC 2.6K
NY 2.4K
AL 1.9K
LA 1.5K
MI 1.3K
PA 1.3K
VA 1.3K
MD 1.2K
NJ 1.1K
TN 952
OH 940
IN 785
NV 723

Top Issues

Issue Complaints
Incorrect information on your report 37.4K
Improper use of your report 13.6K
Problem with a company's investigation into an existing problem 3.5K
Problem with fraud alerts or security freezes 3.4K
Unable to get your credit report or credit score 337
Problem with a credit reporting company's investigation into an existing problem 330
Attempts to collect debt not owed 46
Problem with a company's investigation into an existing issue 34
Credit monitoring or identity theft protection services 26
False statements or representation 21
Getting a credit card 19
Applying for a mortgage or refinancing an existing mortgage 15
Confusing or missing disclosures 9
Written notification about debt 8
Identity theft protection or other monitoring services 7
Threatened to contact someone or share information improperly 3
Problem with customer service 2
Took or threatened to take negative or legal action 2
Getting a loan or lease 2
Communication tactics 2

Yearly Trend

Year Complaints Timely
2020 620 99.7%
2021 423 99.5%
2022 635 99.7%
2023 1.9K 99.8%
2024 7.0K 100%
2025 30.8K 100%
2026 17.4K 100%

Source: CFPB Consumer Complaint Database

CBC Companies, Inc. in the higher-relief third

CBC Companies, Inc.'s 58,738 logged complaints reach a nationwide footprint - 57 states have at least one filing. Only 10.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-26. Closed-with-relief 55.3% sits in the upper third of the corpus.

CBC Companies, Inc. closes 55.3% with monetary or non-monetary relief and answers 100% inside the CFPB window; 40.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CBC Companies, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CBC Companies, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CBC Companies, Inc. (#15 of 342; 100% timely; 55.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share