Total complaints
438
Filed since 2014
438 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
438 consumer complaints filed with the CFPB
This profile shows MIB Group, Inc.'s complaint history from CFPB public records. 438 consumers have filed complaints since 2014. The company has a 99.1% timely response rate and has provided relief in 0% of cases.
Total complaints
438
Filed since 2014
Timely response
99.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How MIB Group, Inc.'s 438 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 363 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Credit reporting | 21 |
| Debt collection | 3 |
| Bank account or service | 2 |
| State | Complaints |
|---|---|
| GA | 79 |
| IL | 70 |
| TX | 37 |
| FL | 36 |
| MA | 26 |
| NY | 21 |
| IN | 18 |
| CA | 15 |
| SC | 14 |
| PA | 13 |
| MD | 13 |
| NJ | 12 |
| TN | 11 |
| OH | 8 |
| PR | 8 |
| NV | 6 |
| WV | 5 |
| LA | 5 |
| WA | 4 |
| VA | 4 |
| Issue | Complaints |
|---|---|
| Problem with fraud alerts or security freezes | 209 |
| Incorrect information on your report | 72 |
| Unable to get your credit report or credit score | 48 |
| Improper use of your report | 35 |
| Problem with a company's investigation into an existing problem | 31 |
| Incorrect information on credit report | 20 |
| Problem with a company's investigation into an existing issue | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Account opening, closing, or management | 2 |
| Unable to get credit report/credit score | 1 |
| Communication tactics | 1 |
| False statements or representation | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 11 | 90.9% |
| 2015 | 9 | 77.8% |
| 2016 | 4 | 100% |
| 2017 | 5 | 100% |
| 2018 | 7 | 100% |
| 2019 | 19 | 100% |
| 2020 | 4 | 100% |
| 2021 | 6 | 100% |
| 2022 | 4 | 100% |
| 2023 | 10 | 100% |
| 2024 | 111 | 100% |
| 2025 | 134 | 99.3% |
| 2026 | 114 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
MIB Group, Inc. has accumulated 438 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 26 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MIB Group, Inc. reports a 99.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Problem with fraud alerts or security freezes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MIB Group, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
MIB Group, Inc. has received 438 consumer complaints filed with the Consumer Financial Protection Bureau.
MIB Group, Inc. has a 99.1% timely response rate to CFPB complaints.
The most common issue reported against MIB Group, Inc. is "Problem with fraud alerts or security freezes" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.