MIB Group, Inc.
518 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MIB Group, Inc. complaint mix by product
- Credit reporting 434 83.8% – 0% relief
- Credit reporting, 56 10.8% – 0% relief
- Credit reporting 23 4.4% – 0% relief
- Debt collection 3 0.6% – 0% relief
- Bank account 2 0.4% – 0% relief
How MIB Group, Inc.'s 518 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 434 |
| Credit reporting, credit repair services, or other personal consumer reports | 56 |
| Credit reporting | 23 |
| Debt collection | 3 |
| Bank account or service | 2 |
Top States
| State | Complaints |
|---|---|
| GA | 90 |
| IL | 72 |
| TX | 48 |
| FL | 46 |
| MA | 28 |
| NY | 28 |
| CA | 23 |
| IN | 19 |
| TN | 15 |
| SC | 15 |
| MD | 14 |
| PA | 14 |
| NJ | 13 |
| OH | 12 |
| PR | 8 |
| NV | 6 |
| WV | 6 |
| LA | 5 |
| WA | 5 |
| AL | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with fraud alerts or security freezes | 272 |
| Incorrect information on your report | 81 |
| Unable to get your credit report or credit score | 48 |
| Improper use of your report | 40 |
| Problem with a company's investigation into an existing problem | 31 |
| Incorrect information on credit report | 22 |
| Problem with a company's investigation into an existing issue | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Account opening, closing, or management | 2 |
| False statements or representation | 1 |
| Unable to get credit report/credit score | 1 |
| Communication tactics | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 11 | 90.9% |
| 2015 | 10 | 80% |
| 2016 | 4 | 100% |
| 2017 | 7 | 100% |
| 2018 | 8 | 100% |
| 2019 | 20 | 100% |
| 2020 | 4 | 100% |
| 2021 | 8 | 100% |
| 2022 | 4 | 100% |
| 2023 | 15 | 100% |
| 2024 | 117 | 100% |
| 2025 | 136 | 99.3% |
| 2026 | 174 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About MIB Group, Inc.
MIB Group, Inc.'s 518 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 8.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-25.
MIB Group, Inc. answers 99.2% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with fraud alerts or security freezes."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MIB Group, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does MIB Group, Inc. have?
518, per the CFPB's public complaint count for this company (see the full breakdown above).
Does MIB Group, Inc. respond to complaints on time?
99.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about MIB Group, Inc.?
"Problem with fraud alerts or security freezes", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.