2026 data Public-data reference. official source

Certegy Holdings, LLC

511 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

511 consumer complaints filed with the CFPB

This profile shows Certegy Holdings, LLC's complaint history from CFPB public records. 511 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 0% of cases.

511
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
46
States Active
2018
Since

Total complaints

511

Filed since 2018

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Certegy Holdings, LLC complaint mix by product

Total complaints: 511

Certegy Holdings, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 511 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 156 complaints (30.5%), resolution 0.0% Credit reporting 30.5% Credit reporting,: 148 complaints (29.0%), resolution 0.0% Credit reporting, 29.0% Money transfer,: 78 complaints (15.3%), resolution 0.0% Money transfer, 15.3% Checking or: 73 complaints (14.3%), resolution 0.0% Checking or 14.3% Debt collection: 56 complaints (11.0%), resolution 0.0% Debt collection 11.0%
  • Credit reporting 156 30.5% 0% relief
  • Credit reporting, 148 29.0% 0% relief
  • Money transfer, 78 15.3% 0% relief
  • Checking or 73 14.3% 0% relief
  • Debt collection 56 11.0% 0% relief

How Certegy Holdings, LLC's 511 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 156
Credit reporting, credit repair services, or other personal consumer reports 148
Money transfer, virtual currency, or money service 78
Checking or savings account 73
Debt collection 56

Top States

State Complaints
GA 55
FL 51
CA 41
TX 39
MN 24
IL 17
TN 17
PA 16
MI 16
OH 15
WA 14
MS 13
MD 13
KY 11
VA 11
AL 11
CO 9
IN 9
NC 9
MO 8

Top Issues

Issue Complaints
Incorrect information on your report 142
Managing an account 66
Improper use of your report 48
Problem with customer service 43
Problem with fraud alerts or security freezes 39
Attempts to collect debt not owed 33
Problem with a company's investigation into an existing issue 22
Unable to get your credit report or credit score 21
Problem with a credit reporting company's investigation into an existing problem 16
Fraud or scam 12
Problem with a company's investigation into an existing problem 10
Written notification about debt 9
Confusing or missing disclosures 9
Unexpected or other fees 6
False statements or representation 5
Took or threatened to take negative or legal action 4
Identity theft protection or other monitoring services 4
Opening an account 3
Confusing or misleading advertising or marketing 3
Credit monitoring or identity theft protection services 3

Yearly Trend

Year Complaints Timely
2018 21 100%
2019 67 100%
2020 47 100%
2021 81 100%
2022 52 100%
2023 51 100%
2024 61 100%
2025 105 100%
2026 26 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Certegy Holdings, LLC

Certegy Holdings, LLC has accumulated 511 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 146 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Certegy Holdings, LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Certegy Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Certegy Holdings, LLC have?

Certegy Holdings, LLC has received 511 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Certegy Holdings, LLC respond to complaints on time?

Certegy Holdings, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Certegy Holdings, LLC?

The most common issue reported against Certegy Holdings, LLC is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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