Total complaints
511
Filed since 2018
511 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
511 consumer complaints filed with the CFPB
This profile shows Certegy Holdings, LLC's complaint history from CFPB public records. 511 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
511
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Certegy Holdings, LLC's 511 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 156 |
| Credit reporting, credit repair services, or other personal consumer reports | 148 |
| Money transfer, virtual currency, or money service | 78 |
| Checking or savings account | 73 |
| Debt collection | 56 |
| State | Complaints |
|---|---|
| GA | 55 |
| FL | 51 |
| CA | 41 |
| TX | 39 |
| MN | 24 |
| IL | 17 |
| TN | 17 |
| PA | 16 |
| MI | 16 |
| OH | 15 |
| WA | 14 |
| MS | 13 |
| MD | 13 |
| KY | 11 |
| VA | 11 |
| AL | 11 |
| CO | 9 |
| IN | 9 |
| NC | 9 |
| MO | 8 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 142 |
| Managing an account | 66 |
| Improper use of your report | 48 |
| Problem with customer service | 43 |
| Problem with fraud alerts or security freezes | 39 |
| Attempts to collect debt not owed | 33 |
| Problem with a company's investigation into an existing issue | 22 |
| Unable to get your credit report or credit score | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Fraud or scam | 12 |
| Problem with a company's investigation into an existing problem | 10 |
| Written notification about debt | 9 |
| Confusing or missing disclosures | 9 |
| Unexpected or other fees | 6 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 4 |
| Identity theft protection or other monitoring services | 4 |
| Opening an account | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 21 | 100% |
| 2019 | 67 | 100% |
| 2020 | 47 | 100% |
| 2021 | 81 | 100% |
| 2022 | 52 | 100% |
| 2023 | 51 | 100% |
| 2024 | 61 | 100% |
| 2025 | 105 | 100% |
| 2026 | 26 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Certegy Holdings, LLC has accumulated 511 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 146 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Certegy Holdings, LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Certegy Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Certegy Holdings, LLC has received 511 consumer complaints filed with the Consumer Financial Protection Bureau.
Certegy Holdings, LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Certegy Holdings, LLC is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.