CFPB · Diversified product mix
Certegy Holdings, LLC
637 CFPB complaints · diversified mix (top product 31.2%) · top issue Incorrect information on your report.
Certegy Holdings, LLC: top product "Credit reporting or other personal consumer reports" is only 31.2% of 637 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.
- Diversified product mix
- +111.5% filings 2018 to 2026
CFPB relief outcome brief
CCDB company certegy-holdings-llc
0% relief · 100% timely · 637 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Certegy Holdings, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 637 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Certegy Holdings, LLC complaint mix by product
- Credit reporting 199 31.2% – 0% relief
- Credit reporting, 183 28.7% – 0% relief
- Money transfer, 99 15.5% – 0% relief
- Checking or 84 13.2% – 0% relief
- Debt collection 71 11.1% – 0% relief
- Prepaid card 1 0.2% – 0% relief
How Certegy Holdings, LLC's 637 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 199 |
| Credit reporting, credit repair services, or other personal consumer reports | 183 |
| Money transfer, virtual currency, or money service | 99 |
| Checking or savings account | 84 |
| Debt collection | 71 |
| Prepaid card | 1 |
Nationwide filing states for Certegy Holdings, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 10% of this company's filings
Certegy Holdings, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 55
- +111.5% vs 2018
Top States
| State | Complaints |
|---|---|
| GA | 64 |
| FL | 57 |
| TX | 53 |
| CA | 52 |
| MN | 27 |
| TN | 23 |
| MI | 22 |
| OH | 20 |
| IL | 20 |
| PA | 19 |
| MD | 17 |
| WA | 16 |
| AL | 15 |
| KY | 14 |
| IN | 13 |
| MS | 13 |
| VA | 12 |
| CO | 12 |
| NY | 12 |
| NC | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 165 |
| Managing an account | 74 |
| Improper use of your report | 65 |
| Problem with customer service | 55 |
| Problem with fraud alerts or security freezes | 49 |
| Attempts to collect debt not owed | 40 |
| Problem with a company's investigation into an existing issue | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 26 |
| Unable to get your credit report or credit score | 25 |
| Problem with a company's investigation into an existing problem | 16 |
| Fraud or scam | 15 |
| Confusing or missing disclosures | 13 |
| Written notification about debt | 10 |
| False statements or representation | 10 |
| Unexpected or other fees | 7 |
| Took or threatened to take negative or legal action | 5 |
| Identity theft protection or other monitoring services | 4 |
| Opening an account | 4 |
| Confusing or misleading advertising or marketing | 3 |
| Communication tactics | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 26 | 100% |
| 2019 | 81 | 100% |
| 2020 | 58 | 100% |
| 2021 | 98 | 100% |
| 2022 | 64 | 100% |
| 2023 | 63 | 100% |
| 2024 | 70 | 100% |
| 2025 | 122 | 100% |
| 2026 | 55 | 100% |
Source: CFPB Consumer Complaint Database
Certegy Holdings, LLC spreads across product buckets
Certegy Holdings, LLC's 637 logged complaints reach a nationwide footprint - 48 states have at least one filing. Only 39.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-06-08.
Certegy Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Certegy Holdings, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Certegy Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 637.
- Nationwide Recovery Systems, Ltd Δ 0 complaints · 0% relief 637complaints
- Riverwalk Financial Corporation Δ 1 complaints · 1.1132075471698113% relief 636complaints
- Goal Structured Solutions, LLC Δ 2 complaints · 0% relief 635complaints
- Randolph-Brooks Federal Credit Union Δ 3 complaints · 3.8% relief 640complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Certegy Holdings, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix