CFPB · Heavy filing volume
LexisNexis
58.8K CFPB complaints (heavy-volume third) · 57 states · top issue Incorrect information on your report.
LexisNexis is in the heavy-volume third with 58.8K CFPB complaints (ranks #14 of 342). Timely 98.9% · relief 24.3% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #14 of 342
- Heavy filing volume
- +588966.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company lexisnexis
24.3% relief · 98.9% timely · 58.8K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Santander Holdings USA, Inc. (24.4% relief)
LexisNexis closes 24.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 58.8K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
LexisNexis complaint mix by product
- Credit reporting 49K 83.1% – 27% relief
- Credit reporting, 9K 15.8% – 13% relief
- Credit reporting 305 0.5% – 0% relief
- Debt collection 225 0.4% – 10% relief
- Debt or 33 0.1% – 33% relief
- Credit card 31 0.1% – 3% relief
- Checking or 25 0.0% – 36% relief
Heavy-volume mix: how LexisNexis's 58.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 48.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 9.3K |
| Credit reporting | 305 |
| Debt collection | 225 |
| Debt or credit management | 33 |
| Credit card | 31 |
| Checking or savings account | 25 |
| Bank account or service | 8 |
| Vehicle loan or lease | 7 |
| Money transfer, virtual currency, or money service | 6 |
| Consumer Loan | 5 |
| Mortgage | 5 |
| Credit card or prepaid card | 3 |
| Student loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Money transfers | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for LexisNexis
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 14.8% of this company's filings
LexisNexis rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 17.7K
- +588966.7% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 8.7K |
| TX | 5.9K |
| GA | 5.5K |
| CA | 5.0K |
| IL | 4.3K |
| NY | 2.5K |
| MI | 2.2K |
| AL | 2.1K |
| OH | 1.7K |
| NC | 1.6K |
| MD | 1.6K |
| PA | 1.4K |
| VA | 1.3K |
| NJ | 1.3K |
| MS | 1.3K |
| TN | 1.3K |
| WI | 968 |
| LA | 932 |
| AZ | 921 |
| IN | 894 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 35.2K |
| Improper use of your report | 9.4K |
| Problem with a company's investigation into an existing problem | 6.3K |
| Problem with fraud alerts or security freezes | 3.1K |
| Problem with a credit reporting company's investigation into an existing problem | 2.1K |
| Unable to get your credit report or credit score | 1.0K |
| Problem with a company's investigation into an existing issue | 810 |
| Incorrect information on credit report | 184 |
| Attempts to collect debt not owed | 117 |
| Credit monitoring or identity theft protection services | 69 |
| Unable to get credit report/credit score | 55 |
| False statements or representation | 48 |
| Identity theft protection or other monitoring services | 46 |
| Credit reporting company's investigation | 31 |
| Improper use of my credit report | 26 |
| Written notification about debt | 25 |
| Confusing or missing disclosures | 24 |
| Getting a credit card | 24 |
| Opening an account | 19 |
| Took or threatened to take negative or legal action | 13 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 35 | 97.1% |
| 2014 | 52 | 100% |
| 2015 | 91 | 98.9% |
| 2016 | 96 | 99% |
| 2017 | 332 | 100% |
| 2018 | 660 | 99.7% |
| 2019 | 918 | 99.8% |
| 2020 | 1.3K | 99.6% |
| 2021 | 1.6K | 99.2% |
| 2022 | 2.1K | 99.7% |
| 2023 | 4.4K | 98.9% |
| 2024 | 10.1K | 98.1% |
| 2025 | 19.5K | 98.9% |
| 2026 | 17.7K | 99.1% |
Source: CFPB Consumer Complaint Database
LexisNexis in the heavy-volume third
LexisNexis's 58,751 logged complaints reach a nationwide footprint - 57 states have at least one filing. Only 19.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#14 of 342).
LexisNexis answers 98.9% of complaints inside the CFPB's tracked window and closes 71.7% with a written explanation. 24.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LexisNexis.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for LexisNexis: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 58.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for LexisNexis (#14 of 342; 98.9% timely; 24.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume