CFPB · Heavy issue volume

Problem with a purchase or transfer

11.3K CFPB complaints (heavy-volume third) · 181 companies · top product Credit card or prepaid card.

11.3K CFPB complaints

"Problem with a purchase or transfer" is in the heavy-volume third with 11.3K CFPB complaints (ranks #58 of 178) across 181 companies. Top product Credit card or prepaid card. Allegations, not findings.

  • Volume rank #58 of 178
  • Comerica 15.4% of filings
  • Data updated June 2026
  • Heavy issue volume
11.3K
Total Complaints
181
Companies
Credit card or prepaid card
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Comerica 1.7K
2 Bank of America, National Association 1.7K
3 Block, Inc. 1.2K
4 American Express Company 1.1K
5 Netspend Corporation 735
6 Incomm Holdings Inc. 695
7 U.S. Bancorp 579
8 Conduent Incorporated 558
9 Fiserv Finxact Core 420
10 Chime Financial Inc 355
11 Paypal Holdings, Inc 284
12 Blackhawk Network Holdings Inc. 208
13 ADP Inc. 177
14 Keycorp 116
15 JPMorgan Chase & Co. 90
16 Regions Financial Corporation 74
17 CARD Corporation 72
18 Payfare International Inc. 71
19 Fifth Third Financial Corporation 62
20 Branch Messenger, Inc. 53
21 Citibank, N.a. 51
22 Newport Intermediate Inc. 50
23 Google Compare Credit Cards Inc. 49
24 FinCo Services Inc DBA Current 46
25 Wells Fargo & Company 45
26 Capital One Financial Corporation 42
27 Pending Company Match 41
28 Coinbase, Inc. 40
29 Synchrony Financial 37
30 First Data Corporation 37
31 Credit Karma, LLC 30
32 PNC Bank N.A. 29
33 New York Community Bancorp Inc 21
34 Foris DAX, Inc. 20
35 Klarna AB 19
36 Discover Bank 19
37 Optum Bank, Inc. 17
38 Pls Group, Inc 17
39 Skrill USA, Inc. 16
40 Navy Federal Credit Union 16
41 TD Bank Us Holding Company 15
42 Revolut Technologies Inc. 14
43 DailyPay, Inc 14
44 Affirm Holdings, Inc 14
45 Albert Corporation 13
46 Empowerment Ventures, LLC 13
47 Payactiv, Inc. 12
48 Bread Financial Holdings, Inc. 12
49 Adp, LLC 11
50 MoneyLion Inc. 10

Source: CFPB Consumer Complaint Database

"Problem with a purchase or transfer" in the heavy-volume third

"Problem with a purchase or transfer" is tagged on 11,310 consumer complaints across 181 companies. Volume lands in the heaviest third of indexed issue categories (#58 of 178). No single company exceeds 15.4% of these filings.

The most common product category where "Problem with a purchase or transfer" is raised is "Credit card or prepaid card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problem with a purchase or transfer" (#58 of 178; 181 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume