Managing, opening, or closing your mobile wallet account

11.7K consumer complaints across 150 companies

This page tracks consumer complaints about "Managing, opening, or closing your mobile wallet account" filed with the CFPB. 11,676 complaints mention this issue across 150 companies. The most affected product category is "Money transfer, virtual currency, or money service".

11.7K
Total Complaints
150
Companies
Money transfer, virtual currency, or money service
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Paypal Holdings, Inc 7.3K
2 Block, Inc. 2.0K
3 Coinbase, Inc. 564
4 PNC Bank N.A. 216
5 Early Warning Services, LLC 148
6 Chime Financial Inc 132
7 Robinhood Markets Inc. 108
8 Google Compare Credit Cards Inc. 91
9 TransferWise Ltd 86
10 Synchrony Financial 82
11 Winklevoss Exchange LLC 80
12 Goldman Sachs Bank USA 44
13 BAM Management US Holdings Inc. 44
14 Pending Company Match 39
15 JPMorgan Chase & Co. 39
16 Wells Fargo & Company 39
17 Skrill USA, Inc. 29
18 Albert Corporation 29
19 Capital One Financial Corporation 28
20 Bank of America, National Association 26
21 Grain Technology, Inc. 26
22 TD Bank Us Holding Company 25
23 Netspend Corporation 24
24 Foris DAX, Inc. 23
25 MoneyLion Inc. 16
26 Blockchain.com, Inc. 16
27 U.S. Bancorp 16
28 Klarna AB 15
29 BlockFi Inc 14
30 Securus J Holdings, LLC 13
31 Credit Karma, LLC 12
32 Revolut Technologies Inc. 12
33 Citibank, N.a. 10
34 Ally Financial Inc. 9
35 Sofi Technologies, Inc. 9
36 Bread Financial Holdings, Inc. 9
37 Meta Payments Inc. 8
38 DailyPay, Inc 7
39 American Express Company 7
40 Affirm Holdings, Inc 7
41 Truist Financial Corporation 7
42 Mercari, Inc. 6
43 FinCo Services Inc DBA Current 6
44 Huntington National Bank, the 6
45 Navy Federal Credit Union 6
46 Moneygram Payment Systems Worldwide Inc 6
47 Dave Operating, LLC 6
48 Remitly, Inc. 5
49 Blackhawk Network Holdings Inc. 5
50 Fiserv Finxact Core 5

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Managing, opening, or closing your mobile wallet account" Complaints

The CFPB public record contains 11,676 consumer complaints tagged with the issue "Managing, opening, or closing your mobile wallet account", distributed across 150 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Managing, opening, or closing your mobile wallet account" is raised is "Money transfer, virtual currency, or money service". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Managing, opening, or closing your mobile wallet account" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Managing, opening, or closing your mobile wallet account", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.