Adp, LLC
34 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Adp, LLC complaint mix by product
- Credit card 25 73.5% – 4% relief
- Checking or 5 14.7% – 0% relief
- Debt collection 2 5.9% – 0% relief
- Credit reporting, 1 2.9% – 0% relief
- Student loan 1 2.9% – 0% relief
How Adp, LLC's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 25 |
| Checking or savings account | 5 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| OH | 3 |
| GA | 2 |
| AZ | 2 |
| FL | 2 |
| TN | 2 |
| WA | 2 |
| TX | 2 |
| ID | 1 |
| CT | 1 |
| NY | 1 |
| VA | 1 |
| OK | 1 |
| WI | 1 |
| PA | 1 |
| KY | 1 |
| WV | 1 |
| MN | 1 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase or transfer | 11 |
| Unexpected or other fees | 5 |
| Trouble using the card | 4 |
| Managing an account | 3 |
| Problem with a purchase shown on your statement | 2 |
| Problem with a lender or other company charging your account | 1 |
| Advertising | 1 |
| Problem getting a card or closing an account | 1 |
| Closing an account | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Incorrect information on your report | 1 |
| Dealing with your lender or servicer | 1 |
| Problem with an overdraft | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 9 | 100% |
| 2019 | 15 | 93.3% |
| 2020 | 7 | 85.7% |
| 2021 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Adp, LLC
Adp, LLC's 34 logged complaints stay concentrated: only 22 states show a filing on record. 41.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2021-04-30.
Adp, LLC answers 94.1% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem with a purchase or transfer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Adp, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Adp, LLC have?
34, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Adp, LLC respond to complaints on time?
94.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Adp, LLC?
"Problem with a purchase or transfer", filed under the "Credit card or prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.