CFPB · Single-product concentration
Adp, LLC
34 CFPB complaints · 73.5% in "Credit card or prepaid card" · top issue Problem with a purchase or transfer.
Adp, LLC: 73.5% of 34 CFPB complaints sit in "Credit card or prepaid card". Timely 94.1% · relief 2.9%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2018 to 2021
CFPB relief outcome brief
CCDB company adp-llc
2.9% relief · 94.1% timely · 34 filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: Conduent Incorporated (2.5% relief)
Adp, LLC closes 2.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Adp, LLC's 34 filings include narrative text
41.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Adp, LLC complaint mix by product
- Credit card 25 73.5% – 4% relief
- Checking or 5 14.7% – 0% relief
- Debt collection 2 5.9% – 0% relief
- Credit reporting, 1 2.9% – 0% relief
- Student loan 1 2.9% – 0% relief
How Adp, LLC's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 25 |
| Checking or savings account | 5 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Student loan | 1 |
Where Adp, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 8.8% of this company's filings
Adp, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 3
- -66.7% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| OH | 3 |
| GA | 2 |
| AZ | 2 |
| FL | 2 |
| TN | 2 |
| WA | 2 |
| TX | 2 |
| ID | 1 |
| CT | 1 |
| NY | 1 |
| VA | 1 |
| OK | 1 |
| WI | 1 |
| PA | 1 |
| KY | 1 |
| WV | 1 |
| MN | 1 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase or transfer | 11 |
| Unexpected or other fees | 5 |
| Trouble using the card | 4 |
| Managing an account | 3 |
| Problem with a purchase shown on your statement | 2 |
| Problem with a lender or other company charging your account | 1 |
| Advertising | 1 |
| Problem getting a card or closing an account | 1 |
| Closing an account | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Incorrect information on your report | 1 |
| Dealing with your lender or servicer | 1 |
| Problem with an overdraft | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 9 | 100% |
| 2019 | 15 | 93.3% |
| 2020 | 7 | 85.7% |
| 2021 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Adp, LLC filings cluster in one product
Adp, LLC's 34 logged complaints stay concentrated: only 22 states show a filing. 41.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2021-04-30.
Adp, LLC answers 94.1% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem with a purchase or transfer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Adp, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Adp, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 34.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Adp, LLC (94.1% timely; 2.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration