Payment to acct not credited

460 consumer complaints across 140 companies

This page tracks consumer complaints about "Payment to acct not credited" filed with the CFPB. 460 complaints mention this issue across 140 companies. The most affected product category is "Payday loan".

460
Total Complaints
140
Companies
Payday loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 38
2 CURO Intermediate Holdings 32
3 Cng Financial Corporation 28
4 Enova International, Inc. 24
5 Community Choice Financial, Inc. 20
6 Cashcall, Inc. 19
7 Big Picture Loans, LLC 17
8 Advance America, Cash Advance Centers, Inc. 16
9 Delbert Services 12
10 TMX Finance LLC 12
11 Cottonwood Financial Ltd. 10
12 Check Into Cash Inc. 10
13 MNE Services, Inc 6
14 Risecredit, LLC 6
15 Select Management Resources, LLC 6
16 Popular Bank 6
17 Mobiloans, LLC 5
18 SFS, Inc 5
19 Westlake Services, LLC 5
20 Ad Astra Recovery Services Inc 5
21 Onemain Financial Holdings, LLC. 5
22 U.S. Bancorp 4
23 Mariner Finance, LLC 4
24 Bank of America, National Association 4
25 Green Trust Cash, LLC 4
26 GVA Holdings, LLC 4
27 BlueChip Financial 3
28 National Credit Adjusters, LLC 3
29 Pls Group, Inc 3
30 Citibank, N.a. 3
31 Turning Point Solutions LLC 3
32 Wells Fargo & Company 3
33 Ezcorp, Inc. 3
34 Dlc, LLC 3
35 Cash America International, Inc. 3
36 HSBC North America Holdings Inc. 3
37 DFC Global Corp. 3
38 Braviant Holdings, LLC 2
39 Midway Resolution Services LLC 2
40 Clear Debt Solutions, LLC 2
41 Capital One Financial Corporation 2
42 Oracle Financial Group LLC. 2
43 Guidiville Indian Rancheria 2
44 Security Finance Corp 2
45 Enhanced Acquisitions, LLC 2
46 Wheels Financial Group, LLC. 2
47 Midwest Recovery Systems 2
48 AmeriCash Holding LLC 2
49 Sun Loan Company Inc. 2
50 Automobile Acceptance Corporation 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Payment to acct not credited" Complaints

The CFPB public record contains 460 consumer complaints tagged with the issue "Payment to acct not credited", distributed across 140 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Payment to acct not credited" is raised is "Payday loan". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Payment to acct not credited" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Payment to acct not credited", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.