CFPB · Lighter issue volume

Payment to acct not credited

460 CFPB complaints (light-volume third) · 140 companies · top product Payday loan.

460 CFPB complaints

"Payment to acct not credited" is in the light-volume third with 460 CFPB complaints (ranks #137 of 178) across 140 companies. Top product Payday loan. Allegations, not findings.

  • Volume rank #137 of 178
  • Populus Financial Group 8.3% of filings
  • Data updated June 2026
  • Lighter issue volume
460
Total Complaints
140
Companies
Payday loan
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 38
2 CURO Intermediate Holdings 32
3 Cng Financial Corporation 28
4 Enova International, Inc. 24
5 Community Choice Financial, Inc. 20
6 Cashcall, Inc. 19
7 Big Picture Loans, LLC 17
8 Advance America, Cash Advance Centers, Inc. 16
9 Delbert Services 12
10 TMX Finance LLC 12
11 Cottonwood Financial Ltd. 10
12 Check Into Cash Inc. 10
13 MNE Services, Inc 6
14 Risecredit, LLC 6
15 Select Management Resources, LLC 6
16 Popular Bank 6
17 Mobiloans, LLC 5
18 SFS, Inc 5
19 Westlake Services, LLC 5
20 Ad Astra Recovery Services Inc 5
21 Onemain Financial Holdings, LLC. 5
22 U.S. Bancorp 4
23 Mariner Finance, LLC 4
24 Bank of America, National Association 4
25 Green Trust Cash, LLC 4
26 GVA Holdings, LLC 4
27 BlueChip Financial 3
28 National Credit Adjusters, LLC 3
29 Pls Group, Inc 3
30 Citibank, N.a. 3
31 Turning Point Solutions LLC 3
32 Wells Fargo & Company 3
33 Ezcorp, Inc. 3
34 Dlc, LLC 3
35 Cash America International, Inc. 3
36 HSBC North America Holdings Inc. 3
37 DFC Global Corp. 3
38 Braviant Holdings, LLC 2
39 Midway Resolution Services LLC 2
40 Clear Debt Solutions, LLC 2
41 Capital One Financial Corporation 2
42 Oracle Financial Group LLC. 2
43 Guidiville Indian Rancheria 2
44 Security Finance Corp 2
45 Enhanced Acquisitions, LLC 2
46 Wheels Financial Group, LLC. 2
47 Midwest Recovery Systems 2
48 AmeriCash Holding LLC 2
49 Sun Loan Company Inc. 2
50 Automobile Acceptance Corporation 2

Source: CFPB Consumer Complaint Database

"Payment to acct not credited" in the light-volume third

"Payment to acct not credited" is tagged on 460 consumer complaints across 140 companies. Volume lands in the lightest third of indexed issue categories (#137 of 178). No single company exceeds 8.3% of these filings.

The most common product category where "Payment to acct not credited" is raised is "Payday loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Payment to acct not credited" (#137 of 178; 140 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume