DFC Global Corp.
248 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DFC Global Corp. complaint mix by product
- Debt collection 106 45.5% – 21% relief
- Payday loan, 46 19.7% – 9% relief
- Credit reporting, 33 14.2% – 6% relief
- Payday loan 21 9.0% – 24% relief
- Money transfer, 11 4.7% – 9% relief
- Payday loan, 8 3.4% – 0% relief
- Credit reporting 8 3.4% – 0% relief
How DFC Global Corp.'s 248 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 106 |
| Payday loan, title loan, or personal loan | 46 |
| Credit reporting, credit repair services, or other personal consumer reports | 33 |
| Payday loan | 21 |
| Money transfer, virtual currency, or money service | 11 |
| Payday loan, title loan, personal loan, or advance loan | 8 |
| Credit reporting or other personal consumer reports | 8 |
| Consumer Loan | 7 |
| Other financial service | 3 |
| Credit card or prepaid card | 2 |
| Credit card | 1 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 95 |
| FL | 59 |
| LA | 8 |
| AZ | 8 |
| OK | 7 |
| IL | 7 |
| TX | 7 |
| HI | 4 |
| SC | 4 |
| OH | 4 |
| VA | 3 |
| MD | 3 |
| GA | 2 |
| TN | 2 |
| PA | 2 |
| NM | 2 |
| UT | 1 |
| MA | 1 |
| AK | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 32 |
| Communication tactics | 25 |
| Incorrect information on your report | 18 |
| Improper use of your report | 16 |
| Struggling to pay your loan | 15 |
| Took or threatened to take negative or legal action | 14 |
| Charged fees or interest you didn't expect | 13 |
| Cont'd attempts collect debt not owed | 9 |
| False statements or representation | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Written notification about debt | 6 |
| Taking/threatening an illegal action | 5 |
| Problem with the payoff process at the end of the loan | 4 |
| Fraud or scam | 4 |
| Can't contact lender or servicer | 4 |
| Can't contact lender | 4 |
| Charged fees or interest I didn't expect | 4 |
| Loan payment wasn't credited to your account | 4 |
| Was approved for a loan, but didn't receive the money | 3 |
| Problem with customer service | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 12 | 100% |
| 2014 | 25 | 100% |
| 2015 | 18 | 100% |
| 2016 | 14 | 100% |
| 2017 | 10 | 100% |
| 2018 | 13 | 100% |
| 2019 | 30 | 100% |
| 2020 | 15 | 73.3% |
| 2021 | 19 | 68.4% |
| 2022 | 14 | 71.4% |
| 2023 | 32 | 68.8% |
| 2024 | 16 | 81.3% |
| 2025 | 15 | 66.7% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DFC Global Corp.
DFC Global Corp.'s 248 logged complaints stay concentrated: only 28 states show a filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
DFC Global Corp. answers 87.1% of complaints inside the CFPB's tracked window and closes 74.6% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DFC Global Corp..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DFC Global Corp. have?
248, per the CFPB's public complaint count for this company (see the full breakdown above).
Does DFC Global Corp. respond to complaints on time?
87.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about DFC Global Corp.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.