CFPB · Mid-pack CFPB posture

DFC Global Corp.

248 CFPB complaints · 28 states · top issue Attempts to collect debt not owed.

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248 CFPB complaints

DFC Global Corp. has 248 consumer complaints in the CFPB public database. Timely response is 87.1%; 15.3% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +25% filings 2013 to 2026

CFPB relief outcome brief

CCDB company dfc-global-corp

15.3% relief · 87.1% timely · 248 filings · Debt collection

Same-product relief peers

Nearest relief peer: Worth Finance Corporation (15.3% relief)

DFC Global Corp. (this)15.3%First Interstate Bancsystem,…8.9%Delta Management Associates,…0%Lanier Collections Agency an…0.4%Absolute Recovery Services, …2.4%
Closed-with-relief % among DFC Global Corp. and nearest filing-volume peers

DFC Global Corp. closes 15.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 248 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 87.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

DFC Global Corp. complaint mix by product

Total complaints: 248

DFC Global Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 248 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 106 complaints (45.5%), resolution 20.8% Debt collection 45.5% Payday loan,: 46 complaints (19.7%), resolution 8.7% Payday loan, 19.7% Credit reporting,: 33 complaints (14.2%), resolution 6.1% Credit reporting, 14.2% Payday loan: 21 complaints (9.0%), resolution 23.8% Payday loan 9.0% Money transfer,: 11 complaints (4.7%), resolution 9.1% Payday loan,: 8 complaints (3.4%), resolution 0.0% Credit reporting: 8 complaints (3.4%), resolution 0.0%
  • Debt collection 106 45.5% – 21% relief
  • Payday loan, 46 19.7% – 9% relief
  • Credit reporting, 33 14.2% – 6% relief
  • Payday loan 21 9.0% – 24% relief
  • Money transfer, 11 4.7% – 9% relief
  • Payday loan, 8 3.4% – 0% relief
  • Credit reporting 8 3.4% – 0% relief

How DFC Global Corp.'s 248 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 106
Payday loan, title loan, or personal loan 46
Credit reporting, credit repair services, or other personal consumer reports 33
Payday loan 21
Money transfer, virtual currency, or money service 11
Payday loan, title loan, personal loan, or advance loan 8
Credit reporting or other personal consumer reports 8
Consumer Loan 7
Other financial service 3
Credit card or prepaid card 2
Credit card 1
Checking or savings account 1
Bank account or service 1

Where DFC Global Corp. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
38.3% of this company's filings
CA95FL59LA8AZ8OK7IL7TX7HI4

DFC Global Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
15
+25% vs 2013
5101520253035 20132015201720192021202320252026 15

Top States

State Complaints
CA 95
FL 59
LA 8
AZ 8
OK 7
IL 7
TX 7
HI 4
SC 4
OH 4
VA 3
MD 3
GA 2
TN 2
PA 2
NM 2
UT 1
MA 1
AK 1
NV 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 32
Communication tactics 25
Incorrect information on your report 18
Improper use of your report 16
Struggling to pay your loan 15
Took or threatened to take negative or legal action 14
Charged fees or interest you didn't expect 13
Cont'd attempts collect debt not owed 9
False statements or representation 7
Problem with a credit reporting company's investigation into an existing problem 7
Written notification about debt 6
Taking/threatening an illegal action 5
Problem with the payoff process at the end of the loan 4
Fraud or scam 4
Can't contact lender or servicer 4
Can't contact lender 4
Charged fees or interest I didn't expect 4
Loan payment wasn't credited to your account 4
Was approved for a loan, but didn't receive the money 3
Problem with customer service 3

Yearly Trend

Year Complaints Timely
2013 12 100%
2014 25 100%
2015 18 100%
2016 14 100%
2017 10 100%
2018 13 100%
2019 30 100%
2020 15 73.3%
2021 19 68.4%
2022 14 71.4%
2023 32 68.8%
2024 16 81.3%
2025 15 66.7%
2026 15 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about DFC Global Corp.

DFC Global Corp.'s 248 logged complaints stay concentrated: only 28 states show a filing. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.

DFC Global Corp. answers 87.1% of complaints inside the CFPB's tracked window and closes 74.6% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DFC Global Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for DFC Global Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 248.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 87.1%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for DFC Global Corp. (87.1% timely; 15.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture