Total complaints
184
Filed since 2013
2026 data Public-data reference. official source
Oracle Financial Group LLC.
184 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
184 consumer complaints filed with the CFPB
This profile shows Oracle Financial Group LLC.'s complaint history from CFPB public records. 184 consumers have filed complaints since 2013. The company has a 92.4% timely response rate and has provided relief in 73.4% of cases.
184
Total Complaints
92.4%
Timely Response
17.4%
Disputed
73.4%
Relief Provided
40
States Active
2013
Since
Timely response
92.4%
CFPB-tracked response window
Relief rate
73.4%
Closed with monetary or non-monetary relief
Timely response rate 92.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 73.4%
Industry median
Share closed with monetary or non-monetary relief.
Oracle Financial Group LLC. complaint mix by product
- Debt collection 164 89.1% – 74% relief
- Payday loan 7 3.8% – 71% relief
- Payday loan, 6 3.3% – 17% relief
- Consumer Loan 5 2.7% – 100% relief
- Credit card 1 0.5% – 100% relief
- Credit card 1 0.5% – 100% relief
How Oracle Financial Group LLC.'s 184 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 164 |
| Payday loan | 7 |
| Payday loan, title loan, or personal loan | 6 |
| Consumer Loan | 5 |
| Credit card or prepaid card | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 31 |
| FL | 22 |
| CA | 18 |
| OH | 11 |
| TN | 11 |
| MO | 7 |
| NJ | 6 |
| MI | 5 |
| SC | 5 |
| VA | 5 |
| PA | 5 |
| NC | 4 |
| OR | 4 |
| IL | 3 |
| OK | 3 |
| GA | 3 |
| IN | 3 |
| WI | 3 |
| MD | 2 |
| ID | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 40 |
| Communication tactics | 38 |
| False statements or representation | 27 |
| Cont'd attempts collect debt not owed | 20 |
| Improper contact or sharing of info | 15 |
| Took or threatened to take negative or legal action | 14 |
| Problems when you are unable to pay | 5 |
| Disclosure verification of debt | 4 |
| Charged fees or interest I didn't expect | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Can't contact lender or servicer | 2 |
| Written notification about debt | 2 |
| Payment to acct not credited | 2 |
| Struggling to pay your loan | 2 |
| Received a loan I didn't apply for | 1 |
| Problem with a purchase shown on your statement | 1 |
| Can't stop withdrawals from your bank account | 1 |
| Charged fees or interest you didn't expect | 1 |
| Attempts to collect debt not owed | 1 |
| Delinquent account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 47 | 95.7% |
| 2015 | 50 | 96% |
| 2016 | 31 | 87.1% |
| 2017 | 30 | 93.3% |
| 2018 | 14 | 92.9% |
| 2019 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Oracle Financial Group LLC.
Oracle Financial Group LLC. has accumulated 184 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2019-10-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Oracle Financial Group LLC. reports a 92.4% timely-response rate and has closed 21.7% of cases with a written explanation to the consumer. 73.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 17.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Taking/threatening an illegal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Oracle Financial Group LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Oracle Financial Group LLC. have?
Oracle Financial Group LLC. has received 184 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Oracle Financial Group LLC. respond to complaints on time?
Oracle Financial Group LLC. has a 92.4% timely response rate to CFPB complaints.
What is the most common complaint about Oracle Financial Group LLC.?
The most common issue reported against Oracle Financial Group LLC. is "Taking/threatening an illegal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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