CFPB · Single-product concentration

Oracle Financial Group LLC.

197 CFPB complaints · 89.8% in "Debt collection" · top issue Taking/threatening an illegal action.

197 CFPB complaints

Oracle Financial Group LLC.: 89.8% of 197 CFPB complaints sit in "Debt collection". Timely 92.9% · relief 72.1%. Allegations, not findings.

  • Single-product concentration
  • +266.7% filings 2013 to 2019

CFPB relief outcome brief

CCDB company oracle-financial-group-llc

72.1% relief · 92.9% timely · 197 filings · Debt collection

Nearest relief peer: Oxford Law, LLC (71.8% relief)

Oracle Financial Group LLC. …72.1%Kentucky Higher Education As…0.5%Levy & Associates, LLC1%Orions Management Group, LLC0.5%Healthcare Collections-I, LLC0%
Closed-with-relief % among Oracle Financial Group LLC. and nearest filing-volume peers

Oracle Financial Group LLC. closes 72.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Oracle Financial Group LLC.'s 197 filings include narrative text

40.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 92.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 72.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Oracle Financial Group LLC. complaint mix by product

Total complaints: 197

Oracle Financial Group LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 197 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 177 complaints (89.8%), resolution 72.9% Debt collection 89.8% Payday loan: 7 complaints (3.6%), resolution 71.4% Payday loan,: 6 complaints (3.0%), resolution 16.7% Consumer Loan: 5 complaints (2.5%), resolution 100.0% Credit card: 1 complaints (0.5%), resolution 100.0% Credit card: 1 complaints (0.5%), resolution 100.0%
  • Debt collection 177 89.8% 73% relief
  • Payday loan 7 3.6% 71% relief
  • Payday loan, 6 3.0% 17% relief
  • Consumer Loan 5 2.5% 100% relief
  • Credit card 1 0.5% 100% relief
  • Credit card 1 0.5% 100% relief

How Oracle Financial Group LLC.'s 197 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 177
Payday loan 7
Payday loan, title loan, or personal loan 6
Consumer Loan 5
Credit card or prepaid card 1
Credit card 1

Nationwide filing states for Oracle Financial Group LLC.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
17.8% of this company's filings
TX35FL23CA21OH12TN11MO7PA6NJ6

Oracle Financial Group LLC. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2019
11
+266.7% vs 2013
0204060 2013201420152016201720182019 11

Top States

State Complaints
TX 35
FL 23
CA 21
OH 12
TN 11
MO 7
PA 6
NJ 6
VA 5
SC 5
MI 5
OR 4
NC 4
GA 4
DE 3
MD 3
IL 3
OK 3
IN 3
WI 3

Top Issues

Issue Complaints
Taking/threatening an illegal action 42
Communication tactics 39
False statements or representation 31
Cont'd attempts collect debt not owed 20
Took or threatened to take negative or legal action 17
Improper contact or sharing of info 16
Disclosure verification of debt 5
Problems when you are unable to pay 5
Charged fees or interest I didn't expect 4
Threatened to contact someone or share information improperly 3
Attempts to collect debt not owed 2
Payment to acct not credited 2
Written notification about debt 2
Struggling to pay your loan 2
Can't contact lender or servicer 2
Problem with a purchase shown on your statement 1
Received a loan I didn't apply for 1
Delinquent account 1
Charged fees or interest you didn't expect 1
Can't stop withdrawals from your bank account 1

Yearly Trend

Year Complaints Timely
2013 3 0%
2014 47 95.7%
2015 54 96.3%
2016 34 88.2%
2017 31 93.5%
2018 17 94.1%
2019 11 100%

Source: CFPB Consumer Complaint Database

Oracle Financial Group LLC. filings cluster in one product

Oracle Financial Group LLC.'s 197 logged complaints reach a nationwide footprint - 40 states have at least one filing. 40.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2019-10-31.

Oracle Financial Group LLC. answers 92.9% of complaints inside the CFPB's tracked window and closes 22.8% with a written explanation. 72.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Oracle Financial Group LLC..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Oracle Financial Group LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Oracle Financial Group LLC. (92.9% timely; 72.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration