Turning Point Solutions LLC
231 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Turning Point Solutions LLC complaint mix by product
- Debt collection 208 91.2% – 56% relief
- Payday loan 7 3.1% – 100% relief
- Credit reporting 6 2.6% – 0% relief
- Credit reporting, 2 0.9% – 0% relief
- Payday loan, 2 0.9% – 0% relief
- Other financial 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Turning Point Solutions LLC's 231 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 208 |
| Payday loan | 7 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Other financial service | 2 |
| Debt or credit management | 1 |
| Consumer Loan | 1 |
| Credit card | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 26 |
| TX | 21 |
| FL | 15 |
| TN | 14 |
| GA | 11 |
| OH | 10 |
| MI | 10 |
| NJ | 9 |
| VA | 8 |
| NC | 8 |
| WI | 7 |
| SC | 5 |
| MD | 5 |
| KS | 5 |
| PA | 5 |
| AZ | 5 |
| IN | 4 |
| UT | 4 |
| CO | 4 |
| NV | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 65 |
| Cont'd attempts collect debt not owed | 41 |
| Attempts to collect debt not owed | 19 |
| Taking/threatening an illegal action | 19 |
| False statements or representation | 13 |
| Threatened to contact someone or share information improperly | 12 |
| Written notification about debt | 11 |
| Improper contact or sharing of info | 11 |
| Disclosure verification of debt | 8 |
| Took or threatened to take negative or legal action | 6 |
| Improper use of your report | 5 |
| Electronic communications | 3 |
| Payment to acct not credited | 3 |
| Can't contact lender | 3 |
| Incorrect information on your report | 2 |
| Fraud or scam | 2 |
| Charged fees or interest you didn't expect | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with customer service | 1 |
| Taking out the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 12 | 100% |
| 2014 | 68 | 98.5% |
| 2015 | 29 | 100% |
| 2016 | 16 | 100% |
| 2017 | 11 | 100% |
| 2018 | 10 | 100% |
| 2019 | 11 | 100% |
| 2020 | 5 | 100% |
| 2021 | 6 | 100% |
| 2022 | 11 | 100% |
| 2023 | 27 | 100% |
| 2024 | 7 | 100% |
| 2025 | 11 | 100% |
| 2026 | 7 | 85.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Turning Point Solutions LLC
Turning Point Solutions LLC's 231 logged complaints reach a nationwide footprint - 41 states have at least one filing on record. Only 30.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-17.
Turning Point Solutions LLC answers 99.1% of complaints inside the CFPB's tracked window and closes 44.6% with a written explanation. 54.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Turning Point Solutions LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Turning Point Solutions LLC have?
231, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Turning Point Solutions LLC respond to complaints on time?
99.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Turning Point Solutions LLC?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.