CFPB · Single-product concentration
Turning Point Solutions LLC
231 CFPB complaints · 90% in "Debt collection" · top issue Communication tactics.
Turning Point Solutions LLC: 90% of 231 CFPB complaints sit in "Debt collection". Timely 99.1% · relief 54.5%. Allegations, not findings.
- Single-product concentration
- -41.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company turning-point-solutions-llc
54.5% relief · 99.1% timely · 231 filings · Debt collection
Same-product relief peers
Nearest relief peer: Account Services Collections, Inc (55.3% relief)
Turning Point Solutions LLC closes 54.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 231 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Turning Point Solutions LLC complaint mix by product
- Debt collection 208 91.2% – 56% relief
- Payday loan 7 3.1% – 100% relief
- Credit reporting 6 2.6% – 0% relief
- Credit reporting, 2 0.9% – 0% relief
- Payday loan, 2 0.9% – 0% relief
- Other financial 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Turning Point Solutions LLC's 231 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 208 |
| Payday loan | 7 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Other financial service | 2 |
| Debt or credit management | 1 |
| Consumer Loan | 1 |
| Credit card | 1 |
| Student loan | 1 |
Nationwide filing states for Turning Point Solutions LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.3% of this company's filings
Turning Point Solutions LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- -41.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 26 |
| TX | 21 |
| FL | 15 |
| TN | 14 |
| GA | 11 |
| OH | 10 |
| MI | 10 |
| NJ | 9 |
| VA | 8 |
| NC | 8 |
| WI | 7 |
| SC | 5 |
| MD | 5 |
| KS | 5 |
| PA | 5 |
| AZ | 5 |
| IN | 4 |
| UT | 4 |
| CO | 4 |
| NV | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 65 |
| Cont'd attempts collect debt not owed | 41 |
| Attempts to collect debt not owed | 19 |
| Taking/threatening an illegal action | 19 |
| False statements or representation | 13 |
| Threatened to contact someone or share information improperly | 12 |
| Written notification about debt | 11 |
| Improper contact or sharing of info | 11 |
| Disclosure verification of debt | 8 |
| Took or threatened to take negative or legal action | 6 |
| Improper use of your report | 5 |
| Electronic communications | 3 |
| Payment to acct not credited | 3 |
| Can't contact lender | 3 |
| Incorrect information on your report | 2 |
| Fraud or scam | 2 |
| Charged fees or interest you didn't expect | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with customer service | 1 |
| Taking out the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 12 | 100% |
| 2014 | 68 | 98.5% |
| 2015 | 29 | 100% |
| 2016 | 16 | 100% |
| 2017 | 11 | 100% |
| 2018 | 10 | 100% |
| 2019 | 11 | 100% |
| 2020 | 5 | 100% |
| 2021 | 6 | 100% |
| 2022 | 11 | 100% |
| 2023 | 27 | 100% |
| 2024 | 7 | 100% |
| 2025 | 11 | 100% |
| 2026 | 7 | 85.7% |
Source: CFPB Consumer Complaint Database
Turning Point Solutions LLC filings cluster in one product
Turning Point Solutions LLC's 231 logged complaints reach a nationwide footprint - 41 states have at least one filing. Only 30.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-17.
Turning Point Solutions LLC answers 99.1% of complaints inside the CFPB's tracked window and closes 44.6% with a written explanation. 54.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Turning Point Solutions LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Turning Point Solutions LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 231.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Turning Point Solutions LLC (99.1% timely; 54.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration