CFPB · Narrative-heavy record

Select Management Resources, LLC

367 CFPB complaints · 50.4% with narratives · top issue Struggling to pay your loan.

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367 CFPB complaints

Select Management Resources, LLC: 50.4% of 367 filings include consumer narratives. Timely 97% · relief 79.6% · top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Narrative-heavy record
  • -14.8% filings 2014 to 2026

CFPB relief outcome brief

CCDB company select-management-resources-llc

79.6% relief · 97% timely · 367 filings · Payday loan, title loan, or personal loan

Same-product relief peers

Nearest relief peer: Kilowatt Financial, LLC, a Spruce Finance Company (23.1% relief)

Select Management Resources,…79.6%Equitable Acceptance Corp6.8%Tfs Financial Corporation0.8%International Computer Syste…0.5%Altisource Portfolio Solutio…20.6%
Closed-with-relief % among Select Management Resources, LLC and nearest filing-volume peers

Select Management Resources, LLC closes 79.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Select Management Resources, LLC's 367 filings include narrative text

50.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 79.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Select Management Resources, LLC complaint mix by product

Total complaints: 367

Select Management Resources, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 367 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 142 complaints (38.9%), resolution 91.5% Payday loan, 38.9% Payday loan,: 85 complaints (23.3%), resolution 76.5% Payday loan, 23.3% Consumer Loan: 85 complaints (23.3%), resolution 69.4% Consumer Loan 23.3% Debt collection: 40 complaints (11.0%), resolution 72.5% Debt collection 11.0% Vehicle loan: 9 complaints (2.5%), resolution 77.8% Payday loan: 3 complaints (0.8%), resolution 33.3% Credit reporting: 1 complaints (0.3%), resolution 100.0%
  • Payday loan, 142 38.9% – 92% relief
  • Payday loan, 85 23.3% – 77% relief
  • Consumer Loan 85 23.3% – 69% relief
  • Debt collection 40 11.0% – 73% relief
  • Vehicle loan 9 2.5% – 78% relief
  • Payday loan 3 0.8% – 33% relief
  • Credit reporting 1 0.3% – 100% relief

How Select Management Resources, LLC's 367 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 142
Payday loan, title loan, personal loan, or advance loan 85
Consumer Loan 85
Debt collection 40
Vehicle loan or lease 9
Payday loan 3
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1
Credit card or prepaid card 1

Where Select Management Resources, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
24.8% of this company's filings
TX91OH59VA34KS26AZ11WI9IL9GA9

Select Management Resources, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
23
-14.8% vs 2014
0102030405060 2014201620182020202220242026 23

Top States

State Complaints
TX 91
OH 59
VA 34
KS 26
AZ 11
WI 9
IL 9
GA 9
NC 8
PA 8
NM 6
MS 6
MN 6
MO 6
WV 6
IN 6
FL 5
NV 5
SC 5
MD 5

Top Issues

Issue Complaints
Struggling to pay your loan 70
Charged fees or interest you didn't expect 47
Vehicle was repossessed or sold the vehicle 41
Charged fees or interest I didn't expect 38
Problem with the payoff process at the end of the loan 32
Managing the loan or lease 15
Communication tactics 15
Vehicle was damaged or destroyed the vehicle 13
Lender repossessed or sold the vehicle 10
Problems when you are unable to pay 9
Loan payment wasn't credited to your account 8
Can't contact lender or servicer 7
Received a loan you didn't apply for 7
Cont'd attempts collect debt not owed 6
Taking/threatening an illegal action 6
Payment to acct not credited 6
Threatened to contact someone or share information improperly 6
Repossession 5
Taking out the loan or lease 5
Can't contact lender 5

Yearly Trend

Year Complaints Timely
2014 27 88.9%
2015 28 89.3%
2016 40 100%
2017 43 97.7%
2018 48 95.8%
2019 31 93.5%
2020 20 100%
2021 18 100%
2022 5 100%
2023 29 100%
2024 20 100%
2025 35 100%
2026 23 100%

Source: CFPB Consumer Complaint Database

Select Management Resources, LLC's narrative-rich complaint ledger

Select Management Resources, LLC's 367 logged complaints stay concentrated: only 38 states show a filing. 50.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-08.

Select Management Resources, LLC answers 97% of complaints inside the CFPB's tracked window and closes 19.6% with a written explanation. 79.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Struggling to pay your loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Select Management Resources, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Select Management Resources, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 367.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 97%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Select Management Resources, LLC (97% timely; 79.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record