Total complaints
297
Filed since 2014
297 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
297 consumer complaints filed with the CFPB
This profile shows Select Management Resources, LLC's complaint history from CFPB public records. 297 consumers have filed complaints since 2014. The company has a 96.6% timely response rate and has provided relief in 79.5% of cases.
Total complaints
297
Filed since 2014
Timely response
96.6%
CFPB-tracked response window
Relief rate
79.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Select Management Resources, LLC's 297 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 119 |
| Consumer Loan | 82 |
| Payday loan, title loan, personal loan, or advance loan | 52 |
| Debt collection | 34 |
| Vehicle loan or lease | 4 |
| Payday loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| TX | 74 |
| OH | 51 |
| VA | 29 |
| KS | 19 |
| PA | 8 |
| IL | 7 |
| NC | 6 |
| MO | 6 |
| WV | 6 |
| MS | 6 |
| AZ | 6 |
| IN | 6 |
| SC | 5 |
| GA | 5 |
| WI | 5 |
| NH | 4 |
| AL | 4 |
| MD | 4 |
| NV | 4 |
| PR | 4 |
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 58 |
| Charged fees or interest I didn't expect | 37 |
| Charged fees or interest you didn't expect | 37 |
| Vehicle was repossessed or sold the vehicle | 27 |
| Problem with the payoff process at the end of the loan | 22 |
| Managing the loan or lease | 13 |
| Communication tactics | 11 |
| Lender repossessed or sold the vehicle | 10 |
| Problems when you are unable to pay | 9 |
| Loan payment wasn't credited to your account | 8 |
| Vehicle was damaged or destroyed the vehicle | 7 |
| Payment to acct not credited | 6 |
| Cont'd attempts collect debt not owed | 6 |
| Taking/threatening an illegal action | 6 |
| Received a loan you didn't apply for | 6 |
| Taking out the loan or lease | 5 |
| Threatened to contact someone or share information improperly | 5 |
| Can't contact lender or servicer | 4 |
| Can't contact lender | 4 |
| Improper use of your report | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 27 | 88.9% |
| 2015 | 28 | 89.3% |
| 2016 | 38 | 100% |
| 2017 | 41 | 97.6% |
| 2018 | 37 | 94.6% |
| 2019 | 28 | 96.4% |
| 2020 | 17 | 100% |
| 2021 | 10 | 100% |
| 2022 | 5 | 100% |
| 2023 | 22 | 100% |
| 2024 | 14 | 100% |
| 2025 | 23 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Select Management Resources, LLC has accumulated 297 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 123 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Select Management Resources, LLC reports a 96.6% timely-response rate and has closed 20.5% of cases with a written explanation to the consumer. 79.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Struggling to pay your loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Select Management Resources, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Select Management Resources, LLC has received 297 consumer complaints filed with the Consumer Financial Protection Bureau.
Select Management Resources, LLC has a 96.6% timely response rate to CFPB complaints.
The most common issue reported against Select Management Resources, LLC is "Struggling to pay your loan" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.