CFPB · Narrative-heavy record
Check Into Cash Inc.
544 CFPB complaints · 42.8% with narratives · top issue Communication tactics.
Check Into Cash Inc.: 42.8% of 544 filings include consumer narratives. Timely 100% · relief 29% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -81.8% filings 2013 to 2022
CFPB relief outcome brief
CCDB company check-into-cash-inc
29% relief · 100% timely · 544 filings · Debt collection
Same-product relief peers
Nearest relief peer: TriVerity, Inc. (29.4% relief)
Check Into Cash Inc. closes 29% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Check Into Cash Inc.'s 544 filings include narrative text
42.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Check Into Cash Inc. complaint mix by product
- Debt collection 223 41.5% – 38% relief
- Payday loan, 125 23.3% – 22% relief
- Payday loan 82 15.3% – 34% relief
- Credit reporting, 63 11.7% – 0% relief
- Consumer Loan 31 5.8% – 39% relief
- Credit card 10 1.9% – 40% relief
- Prepaid card 3 0.6% – 67% relief
How Check Into Cash Inc.'s 544 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 223 |
| Payday loan, title loan, or personal loan | 125 |
| Payday loan | 82 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Consumer Loan | 31 |
| Credit card or prepaid card | 10 |
| Prepaid card | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Bank account or service | 1 |
| Money transfers | 1 |
| Other financial service | 1 |
| Checking or savings account | 1 |
Where Check Into Cash Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 24.8% of this company's filings
Check Into Cash Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 4
- -81.8% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 135 |
| OH | 50 |
| TX | 35 |
| TN | 32 |
| VA | 30 |
| MO | 23 |
| AL | 19 |
| LA | 18 |
| MS | 15 |
| CO | 14 |
| IL | 14 |
| IN | 14 |
| OK | 13 |
| MI | 13 |
| GA | 12 |
| SC | 10 |
| WI | 10 |
| WA | 10 |
| AZ | 9 |
| FL | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 55 |
| Charged fees or interest I didn't expect | 37 |
| Taking/threatening an illegal action | 36 |
| Struggling to pay your loan | 36 |
| Improper use of your report | 35 |
| Attempts to collect debt not owed | 34 |
| Incorrect information on your report | 33 |
| Charged fees or interest you didn't expect | 24 |
| Cont'd attempts collect debt not owed | 23 |
| Can't contact lender | 22 |
| Took or threatened to take negative or legal action | 21 |
| Improper contact or sharing of info | 16 |
| False statements or representation | 16 |
| Written notification about debt | 13 |
| Payment to acct not credited | 10 |
| Received a loan I didn't apply for | 9 |
| Can't contact lender or servicer | 9 |
| Can't stop charges to bank account | 8 |
| Problem with the payoff process at the end of the loan | 8 |
| Taking out the loan or lease | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 22 | 100% |
| 2014 | 58 | 100% |
| 2015 | 84 | 100% |
| 2016 | 57 | 100% |
| 2017 | 79 | 100% |
| 2018 | 94 | 100% |
| 2019 | 44 | 100% |
| 2020 | 40 | 100% |
| 2021 | 62 | 100% |
| 2022 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Check Into Cash Inc.'s narrative-rich complaint ledger
Check Into Cash Inc.'s 544 logged complaints stay concentrated: only 35 states show a filing. 42.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2022-01-21.
Check Into Cash Inc. answers 100% of complaints inside the CFPB's tracked window and closes 71% with a written explanation. 29% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Check Into Cash Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Check Into Cash Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 544.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Check Into Cash Inc. (100% timely; 29% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record