CFPB · Diversified product mix
Mariner Finance, LLC
2.6K CFPB complaints · diversified mix (top product 28.1%) · top issue Incorrect information on your report.
Mariner Finance, LLC: top product "Debt collection" is only 28.1% of 2.6K - multi-bucket mix. Timely 99.7% · relief 1.6%. Allegations, not findings.
- Diversified product mix
- +1490.9% filings 2014 to 2026
CFPB relief outcome brief
CCDB company mariner-finance-llc
1.6% relief · 99.7% timely · 2.6K filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Mariner Finance, LLC closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mariner Finance, LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (7/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
7 / 100 percentile-benchmarked
1.6% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.9% of complaints closed with an explanation to the consumer
Most of Mariner Finance, LLC's 2.6K filings include narrative text
43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mariner Finance, LLC complaint mix by product
- Debt collection 740 28.6% – 1% relief
- Credit reporting 610 23.6% – 1% relief
- Credit reporting, 451 17.4% – 2% relief
- Payday loan, 361 14.0% – 1% relief
- Payday loan, 293 11.3% – 2% relief
- Consumer Loan 93 3.6% – 5% relief
- Vehicle loan 39 1.5% – 3% relief
How Mariner Finance, LLC's 2.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 740 |
| Credit reporting or other personal consumer reports | 610 |
| Credit reporting, credit repair services, or other personal consumer reports | 451 |
| Payday loan, title loan, or personal loan | 361 |
| Payday loan, title loan, personal loan, or advance loan | 293 |
| Consumer Loan | 93 |
| Vehicle loan or lease | 39 |
| Credit card | 11 |
| Payday loan | 8 |
| Credit card or prepaid card | 8 |
| Debt or credit management | 6 |
| Checking or savings account | 6 |
| Mortgage | 5 |
| Money transfer, virtual currency, or money service | 3 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Where Mariner Finance, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 11.5% of this company's filings
Mariner Finance, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 350
- +1490.9% vs 2014
Volume vs. relief
Where Mariner Finance, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Mariner Finance, LLC files more complaint volume than 46% of them, and closes complaints with relief more often than 44% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,636 · Closed with relief: 1.6%
Top States
| State | Complaints |
|---|---|
| FL | 302 |
| TX | 264 |
| MD | 224 |
| PA | 207 |
| GA | 195 |
| NC | 194 |
| VA | 136 |
| CA | 122 |
| OH | 121 |
| IL | 114 |
| NJ | 90 |
| TN | 90 |
| SC | 79 |
| IN | 70 |
| MS | 49 |
| NY | 48 |
| AL | 48 |
| KY | 43 |
| LA | 42 |
| MO | 42 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 691 |
| Improper use of your report | 262 |
| Attempts to collect debt not owed | 245 |
| Took or threatened to take negative or legal action | 183 |
| Charged fees or interest you didn't expect | 144 |
| Struggling to pay your loan | 127 |
| Problem with a company's investigation into an existing problem | 112 |
| Problem when making payments | 112 |
| Communication tactics | 103 |
| Problem with a credit reporting company's investigation into an existing problem | 90 |
| False statements or representation | 81 |
| Written notification about debt | 66 |
| Problem with the payoff process at the end of the loan | 45 |
| Getting the loan | 45 |
| Managing the loan or lease | 43 |
| Problems when you are unable to pay | 35 |
| Problem with additional add-on products or services | 32 |
| Threatened to contact someone or share information improperly | 21 |
| Cont'd attempts collect debt not owed | 14 |
| Getting a line of credit | 13 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 22 | 100% |
| 2015 | 44 | 100% |
| 2016 | 66 | 100% |
| 2017 | 108 | 100% |
| 2018 | 147 | 99.3% |
| 2019 | 145 | 100% |
| 2020 | 142 | 100% |
| 2021 | 214 | 100% |
| 2022 | 219 | 100% |
| 2023 | 256 | 100% |
| 2024 | 348 | 98.9% |
| 2025 | 575 | 99.8% |
| 2026 | 350 | 99.7% |
Source: CFPB Consumer Complaint Database
Mariner Finance, LLC spreads across product buckets
Mariner Finance, LLC's 2,636 logged complaints stay concentrated: only 39 states show a filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-25.
Mariner Finance, LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mariner Finance, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mariner Finance, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mariner Finance, LLC (#184 of 342; 99.7% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix