CFPB · Diversified product mix

Mariner Finance, LLC

2.6K CFPB complaints · diversified mix (top product 28.1%) · top issue Incorrect information on your report.

2.6K CFPB complaints

Mariner Finance, LLC: top product "Debt collection" is only 28.1% of 2.6K - multi-bucket mix. Timely 99.7% · relief 1.6%. Allegations, not findings.

  • Volume rank #184 of 342
  • Diversified product mix
  • +1490.9% filings 2014 to 2026

CFPB relief outcome brief

CCDB company mariner-finance-llc

1.6% relief · 99.7% timely · 2.6K filings · Debt collection

Nearest relief peer: Colony Brands, Inc. (1.6% relief)

Mariner Finance, LLC (this)1.6%Onemain Financial Holdings, …15.8%Cng Financial Corporation0.8%Conn's, Inc.18.5%Wakefield & Associates, Inc.1.5%
Closed-with-relief % among Mariner Finance, LLC and nearest filing-volume peers

Mariner Finance, LLC closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Mariner Finance, LLC's 2.6K filings include narrative text

43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Mariner Finance, LLC complaint mix by product

Total complaints: 2.6K

Mariner Finance, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 740 complaints (28.6%), resolution 1.4% Debt collection 28.6% Credit reporting: 610 complaints (23.6%), resolution 1.0% Credit reporting 23.6% Credit reporting,: 451 complaints (17.4%), resolution 2.0% Credit reporting, 17.4% Payday loan,: 361 complaints (14.0%), resolution 1.4% Payday loan, 14.0% Payday loan,: 293 complaints (11.3%), resolution 2.0% Payday loan, 11.3% Consumer Loan: 93 complaints (3.6%), resolution 5.4% Vehicle loan: 39 complaints (1.5%), resolution 2.6%
  • Debt collection 740 28.6% 1% relief
  • Credit reporting 610 23.6% 1% relief
  • Credit reporting, 451 17.4% 2% relief
  • Payday loan, 361 14.0% 1% relief
  • Payday loan, 293 11.3% 2% relief
  • Consumer Loan 93 3.6% 5% relief
  • Vehicle loan 39 1.5% 3% relief

How Mariner Finance, LLC's 2.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 740
Credit reporting or other personal consumer reports 610
Credit reporting, credit repair services, or other personal consumer reports 451
Payday loan, title loan, or personal loan 361
Payday loan, title loan, personal loan, or advance loan 293
Consumer Loan 93
Vehicle loan or lease 39
Credit card 11
Payday loan 8
Credit card or prepaid card 8
Debt or credit management 6
Checking or savings account 6
Mortgage 5
Money transfer, virtual currency, or money service 3
Bank account or service 1
Credit reporting 1

Where Mariner Finance, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
11.5% of this company's filings
FL302TX264MD224PA207GA195NC194VA136CA122

Mariner Finance, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
350
+1490.9% vs 2014
0200400600800 2014201620182020202220242026 350

Top States

State Complaints
FL 302
TX 264
MD 224
PA 207
GA 195
NC 194
VA 136
CA 122
OH 121
IL 114
NJ 90
TN 90
SC 79
IN 70
MS 49
NY 48
AL 48
KY 43
LA 42
MO 42

Top Issues

Issue Complaints
Incorrect information on your report 691
Improper use of your report 262
Attempts to collect debt not owed 245
Took or threatened to take negative or legal action 183
Charged fees or interest you didn't expect 144
Struggling to pay your loan 127
Problem with a company's investigation into an existing problem 112
Problem when making payments 112
Communication tactics 103
Problem with a credit reporting company's investigation into an existing problem 90
False statements or representation 81
Written notification about debt 66
Problem with the payoff process at the end of the loan 45
Getting the loan 45
Managing the loan or lease 43
Problems when you are unable to pay 35
Problem with additional add-on products or services 32
Threatened to contact someone or share information improperly 21
Cont'd attempts collect debt not owed 14
Getting a line of credit 13

Yearly Trend

Year Complaints Timely
2014 22 100%
2015 44 100%
2016 66 100%
2017 108 100%
2018 147 99.3%
2019 145 100%
2020 142 100%
2021 214 100%
2022 219 100%
2023 256 100%
2024 348 98.9%
2025 575 99.8%
2026 350 99.7%

Source: CFPB Consumer Complaint Database

Mariner Finance, LLC spreads across product buckets

Mariner Finance, LLC's 2,636 logged complaints stay concentrated: only 39 states show a filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-25.

Mariner Finance, LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mariner Finance, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Mariner Finance, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Mariner Finance, LLC (#184 of 342; 99.7% timely; 1.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix