2026 data Public-data reference. official source

MARINER FINANCE, LLC

2.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.1K consumer complaints filed with the CFPB

This profile shows MARINER FINANCE, LLC's complaint history from CFPB public records. 2,108 consumers have filed complaints since 2014. The company has a 99.8% timely response rate and has provided relief in 1.7% of cases.

2.1K
Total Complaints
99.8%
Timely Response
1.7%
Disputed
1.7%
Relief Provided
39
States Active
2014
Since

Total complaints

2.1K

Filed since 2014

Timely response

99.8%

CFPB-tracked response window

Relief rate

1.7%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.7%
Industry median

Share closed with monetary or non-monetary relief.

MARINER FINANCE, LLC complaint mix by product

Total complaints: 2.1K

MARINER FINANCE, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 595 complaints (28.8%), resolution 1.5% Debt collection 28.8% Credit reporting: 475 complaints (23.0%), resolution 1.1% Credit reporting 23.0% Credit reporting,: 388 complaints (18.8%), resolution 2.1% Credit reporting, 18.8% Payday loan,: 293 complaints (14.2%), resolution 1.7% Payday loan, 14.2% Payday loan,: 202 complaints (9.8%), resolution 1.0% Payday loan, 9.8% Consumer Loan: 85 complaints (4.1%), resolution 5.9% Vehicle loan: 28 complaints (1.4%), resolution 3.6%
  • Debt collection 595 28.8% – 2% relief
  • Credit reporting 475 23.0% – 1% relief
  • Credit reporting, 388 18.8% – 2% relief
  • Payday loan, 293 14.2% – 2% relief
  • Payday loan, 202 9.8% – 1% relief
  • Consumer Loan 85 4.1% – 6% relief
  • Vehicle loan 28 1.4% – 4% relief

How MARINER FINANCE, LLC's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 595
Credit reporting or other personal consumer reports 475
Credit reporting, credit repair services, or other personal consumer reports 388
Payday loan, title loan, or personal loan 293
Payday loan, title loan, personal loan, or advance loan 202
Consumer Loan 85
Vehicle loan or lease 28
Credit card 9
Payday loan 8
Credit card or prepaid card 7
Debt or credit management 5
Checking or savings account 5
Mortgage 4
Money transfer, virtual currency, or money service 2
Bank account or service 1
Credit reporting 1

Top States

State Complaints
FL 260
TX 197
MD 188
PA 169
NC 159
GA 156
VA 110
OH 92
CA 90
IL 87
TN 73
NJ 70
SC 62
IN 56
NY 41
MS 39
KY 37
LA 35
AL 35
MO 34

Top Issues

Issue Complaints
Incorrect information on your report 553
Improper use of your report 214
Attempts to collect debt not owed 201
Took or threatened to take negative or legal action 138
Charged fees or interest you didn't expect 103
Struggling to pay your loan 101
Communication tactics 90
Problem with a company's investigation into an existing problem 90
Problem when making payments 80
Problem with a credit reporting company's investigation into an existing problem 79
False statements or representation 59
Written notification about debt 50
Managing the loan or lease 36
Problem with the payoff process at the end of the loan 36
Getting the loan 33
Problems when you are unable to pay 32
Problem with additional add-on products or services 25
Threatened to contact someone or share information improperly 18
Cont'd attempts collect debt not owed 13
Taking out the loan or lease 12

Yearly Trend

Year Complaints Timely
2014 22 100%
2015 41 100%
2016 61 100%
2017 100 100%
2018 132 99.2%
2019 123 100%
2020 119 100%
2021 187 100%
2022 170 100%
2023 214 100%
2024 296 99.3%
2025 467 99.8%
2026 176 99.4%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MARINER FINANCE, LLC

MARINER FINANCE, LLC has accumulated 2,108 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 757 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MARINER FINANCE, LLC reports a 99.8% timely-response rate and has closed 98.3% of cases with a written explanation to the consumer. 1.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MARINER FINANCE, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Understanding Responses
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MARINER FINANCE, LLC have?

MARINER FINANCE, LLC has received 2,108 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MARINER FINANCE, LLC respond to complaints on time?

MARINER FINANCE, LLC has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about MARINER FINANCE, LLC?

The most common issue reported against MARINER FINANCE, LLC is "Incorrect information on your report" in the "Debt collection" product category.

Read our methodology — how this data is sourced, computed, and verified.

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