CFPB · Faster timely-response band
Ad Astra Recovery Services Inc
1.9K CFPB complaints · 100% timely (fast band) · top issue Attempts to collect debt not owed.
Ad Astra Recovery Services Inc answers 100% on time (upper third) across 1.9K filings. Relief 0.7% · top product Debt collection. Allegations, not findings.
- Volume rank #228 of 342
- Faster timely-response band
- +947.6% filings 2013 to 2020
CFPB relief outcome brief
CCDB company ad-astra-recovery-services-inc
0.7% relief · 100% timely · 1.9K filings · Debt collection
Same-product relief peers
Nearest relief peer: Diverse Funding Associates LLC (0.7% relief)
Ad Astra Recovery Services Inc closes 0.7% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ad Astra Recovery Services Inc's 1.9K filings include narrative text
45.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ad Astra Recovery Services Inc complaint mix by product
- Debt collection 2K 80.2% – 1% relief
- Credit reporting, 207 10.7% – 0% relief
- Payday loan, 104 5.4% – 1% relief
- Payday loan 56 2.9% – 0% relief
- Credit reporting 10 0.5% – 0% relief
- Consumer Loan 6 0.3% – 0% relief
- Credit card 1 0.1% – 0% relief
How Ad Astra Recovery Services Inc's 1.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 207 |
| Payday loan, title loan, or personal loan | 104 |
| Payday loan | 56 |
| Credit reporting | 10 |
| Consumer Loan | 6 |
| Credit card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Ad Astra Recovery Services Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 42.3% of this company's filings
Ad Astra Recovery Services Inc rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 220
- +947.6% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 821 |
| CA | 392 |
| NV | 75 |
| LA | 74 |
| TN | 70 |
| MO | 59 |
| AL | 55 |
| AZ | 44 |
| IL | 42 |
| CO | 36 |
| OH | 34 |
| KS | 26 |
| WI | 21 |
| VA | 20 |
| MS | 18 |
| FL | 18 |
| GA | 15 |
| OR | 12 |
| WA | 12 |
| NC | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 536 |
| Written notification about debt | 333 |
| Cont'd attempts collect debt not owed | 220 |
| Incorrect information on your report | 173 |
| Disclosure verification of debt | 142 |
| False statements or representation | 97 |
| Took or threatened to take negative or legal action | 87 |
| Communication tactics | 82 |
| Problem with a credit reporting company's investigation into an existing problem | 61 |
| Received a loan I didn't apply for | 23 |
| Taking/threatening an illegal action | 23 |
| Received a loan you didn't apply for | 20 |
| Improper contact or sharing of info | 19 |
| Can't contact lender | 18 |
| Threatened to contact someone or share information improperly | 18 |
| Charged fees or interest you didn't expect | 10 |
| Incorrect information on credit report | 9 |
| Struggling to pay your loan | 9 |
| Problem with the payoff process at the end of the loan | 9 |
| Charged fees or interest I didn't expect | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 21 | 100% |
| 2014 | 61 | 100% |
| 2015 | 101 | 100% |
| 2016 | 191 | 100% |
| 2017 | 568 | 100% |
| 2018 | 444 | 100% |
| 2019 | 336 | 100% |
| 2020 | 220 | 100% |
Source: CFPB Consumer Complaint Database
Ad Astra Recovery Services Inc in the faster-timely third
Ad Astra Recovery Services Inc's 1,942 logged complaints reach a nationwide footprint - 42 states have at least one filing. 45.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2020-09-09. Timely response 100% sits in the upper third of the corpus.
Ad Astra Recovery Services Inc answers 100% of complaints inside the CFPB's tracked window (timely band: fast) and closes 0.7% with relief; 99.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ad Astra Recovery Services Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ad Astra Recovery Services Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ad Astra Recovery Services Inc (#228 of 342; 100% timely; 0.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band