Ad Astra Recovery Services Inc
1.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ad Astra Recovery Services Inc complaint mix by product
- Debt collection 2K 80.2% – 1% relief
- Credit reporting, 207 10.7% – 0% relief
- Payday loan, 104 5.4% – 1% relief
- Payday loan 56 2.9% – 0% relief
- Credit reporting 10 0.5% – 0% relief
- Consumer Loan 6 0.3% – 0% relief
- Credit card 1 0.1% – 0% relief
How Ad Astra Recovery Services Inc's 1.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 207 |
| Payday loan, title loan, or personal loan | 104 |
| Payday loan | 56 |
| Credit reporting | 10 |
| Consumer Loan | 6 |
| Credit card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 821 |
| CA | 392 |
| NV | 75 |
| LA | 74 |
| TN | 70 |
| MO | 59 |
| AL | 55 |
| AZ | 44 |
| IL | 42 |
| CO | 36 |
| OH | 34 |
| KS | 26 |
| WI | 21 |
| VA | 20 |
| MS | 18 |
| FL | 18 |
| GA | 15 |
| OR | 12 |
| WA | 12 |
| NC | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 536 |
| Written notification about debt | 333 |
| Cont'd attempts collect debt not owed | 220 |
| Incorrect information on your report | 173 |
| Disclosure verification of debt | 142 |
| False statements or representation | 97 |
| Took or threatened to take negative or legal action | 87 |
| Communication tactics | 82 |
| Problem with a credit reporting company's investigation into an existing problem | 61 |
| Received a loan I didn't apply for | 23 |
| Taking/threatening an illegal action | 23 |
| Received a loan you didn't apply for | 20 |
| Improper contact or sharing of info | 19 |
| Can't contact lender | 18 |
| Threatened to contact someone or share information improperly | 18 |
| Charged fees or interest you didn't expect | 10 |
| Incorrect information on credit report | 9 |
| Struggling to pay your loan | 9 |
| Problem with the payoff process at the end of the loan | 9 |
| Charged fees or interest I didn't expect | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 21 | 100% |
| 2014 | 61 | 100% |
| 2015 | 101 | 100% |
| 2016 | 191 | 100% |
| 2017 | 568 | 100% |
| 2018 | 444 | 100% |
| 2019 | 336 | 100% |
| 2020 | 220 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ad Astra Recovery Services Inc
Ad Astra Recovery Services Inc's 1,942 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. 45.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2020-09-09.
Ad Astra Recovery Services Inc answers 100% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ad Astra Recovery Services Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ad Astra Recovery Services Inc have?
1,942, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ad Astra Recovery Services Inc respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ad Astra Recovery Services Inc?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.