Total complaints
638
Filed since 2013
638 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
638 consumer complaints filed with the CFPB
This profile shows GVA Holdings, LLC's complaint history from CFPB public records. 638 consumers have filed complaints since 2013. The company has a 94.7% timely response rate and has provided relief in 13.9% of cases.
Total complaints
638
Filed since 2013
Timely response
94.7%
CFPB-tracked response window
Relief rate
13.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How GVA Holdings, LLC's 638 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 220 |
| Payday loan, title loan, personal loan, or advance loan | 154 |
| Payday loan | 109 |
| Debt collection | 102 |
| Consumer Loan | 28 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 5 |
| Checking or savings account | 3 |
| Mortgage | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| Vehicle loan or lease | 1 |
| Credit card | 1 |
| Student loan | 1 |
| Prepaid card | 1 |
| Other financial service | 1 |
| State | Complaints |
|---|---|
| CA | 64 |
| FL | 55 |
| IL | 43 |
| GA | 42 |
| PA | 40 |
| NJ | 28 |
| IN | 24 |
| NC | 24 |
| TX | 23 |
| OH | 23 |
| WA | 20 |
| MI | 19 |
| SC | 15 |
| MD | 14 |
| OK | 13 |
| OR | 13 |
| MA | 12 |
| PR | 12 |
| AZ | 11 |
| MN | 10 |
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 180 |
| Struggling to pay your loan | 117 |
| Charged fees or interest I didn't expect | 68 |
| Communication tactics | 31 |
| Problem with the payoff process at the end of the loan | 16 |
| Took or threatened to take negative or legal action | 15 |
| Managing the loan or lease | 12 |
| Can't contact lender | 11 |
| Received a loan you didn't apply for | 11 |
| Can't stop charges to bank account | 11 |
| Attempts to collect debt not owed | 11 |
| Cont'd attempts collect debt not owed | 11 |
| Can't stop withdrawals from your bank account | 11 |
| Incorrect information on your report | 9 |
| Received a loan I didn't apply for | 8 |
| Loan payment wasn't credited to your account | 8 |
| Taking/threatening an illegal action | 8 |
| False statements or representation | 8 |
| Taking out the loan or lease | 7 |
| Improper contact or sharing of info | 7 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 12 | 91.7% |
| 2014 | 43 | 79.1% |
| 2015 | 60 | 93.3% |
| 2016 | 58 | 79.3% |
| 2017 | 73 | 93.2% |
| 2018 | 60 | 98.3% |
| 2019 | 43 | 100% |
| 2020 | 26 | 100% |
| 2021 | 24 | 100% |
| 2022 | 39 | 100% |
| 2023 | 34 | 100% |
| 2024 | 61 | 96.7% |
| 2025 | 82 | 100% |
| 2026 | 23 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
GVA Holdings, LLC has accumulated 638 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 279 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, GVA Holdings, LLC reports a 94.7% timely-response rate and has closed 86.1% of cases with a written explanation to the consumer. 13.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GVA Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
GVA Holdings, LLC has received 638 consumer complaints filed with the Consumer Financial Protection Bureau.
GVA Holdings, LLC has a 94.7% timely response rate to CFPB complaints.
The most common issue reported against GVA Holdings, LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.