2026 data Public-data reference. official source

SECURITY FINANCE CORP

1.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.6K consumer complaints filed with the CFPB

This profile shows SECURITY FINANCE CORP's complaint history from CFPB public records. 1,644 consumers have filed complaints since 2012. The company has a 98.2% timely response rate and has provided relief in 6.3% of cases.

1.6K
Total Complaints
98.2%
Timely Response
1.8%
Disputed
6.3%
Relief Provided
39
States Active
2012
Since

Total complaints

1.6K

Filed since 2012

Timely response

98.2%

CFPB-tracked response window

Relief rate

6.3%

Closed with monetary or non-monetary relief

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.3%
Industry median

Share closed with monetary or non-monetary relief.

SECURITY FINANCE CORP complaint mix by product

Total complaints: 1.6K

SECURITY FINANCE CORP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 543 complaints (33.9%), resolution 9.6% Debt collection 33.9% Credit reporting: 362 complaints (22.6%), resolution 0.0% Credit reporting 22.6% Credit reporting,: 256 complaints (16.0%), resolution 0.8% Credit reporting, 16.0% Consumer Loan: 145 complaints (9.0%), resolution 26.2% Consumer Loan 9.0% Payday loan,: 132 complaints (8.2%), resolution 2.3% Payday loan, 8.2% Payday loan,: 101 complaints (6.3%), resolution 0.0% Payday loan, 6.3% Vehicle loan: 64 complaints (4.0%), resolution 0.0%
  • Debt collection 543 33.9% 10% relief
  • Credit reporting 362 22.6% 0% relief
  • Credit reporting, 256 16.0% 1% relief
  • Consumer Loan 145 9.0% 26% relief
  • Payday loan, 132 8.2% 2% relief
  • Payday loan, 101 6.3% 0% relief
  • Vehicle loan 64 4.0% 0% relief

How SECURITY FINANCE CORP's 1.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 543
Credit reporting or other personal consumer reports 362
Credit reporting, credit repair services, or other personal consumer reports 256
Consumer Loan 145
Payday loan, title loan, or personal loan 132
Payday loan, title loan, personal loan, or advance loan 101
Vehicle loan or lease 64
Payday loan 20
Credit card or prepaid card 6
Credit card 6
Credit reporting 5
Debt or credit management 2
Bank account or service 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 412
GA 227
SC 195
LA 103
TN 101
AL 99
OK 64
MO 54
WI 49
FL 46
IL 43
NC 39
ID 25
OH 21
NV 21
NM 20
UT 16
MS 13
VA 12
IN 11

Top Issues

Issue Complaints
Incorrect information on your report 322
Improper use of your report 202
Attempts to collect debt not owed 144
Communication tactics 126
Took or threatened to take negative or legal action 95
Problems when you are unable to pay 84
Problem with a company's investigation into an existing problem 82
Struggling to pay your loan 71
Problem with a credit reporting company's investigation into an existing problem 63
Improper contact or sharing of info 55
Problem when making payments 48
Managing the loan or lease 43
Written notification about debt 40
False statements or representation 29
Charged fees or interest you didn't expect 26
Cont'd attempts collect debt not owed 25
Threatened to contact someone or share information improperly 16
Repossession 15
Taking out the loan or lease 14
Getting a loan or lease 12

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 32 100%
2014 88 100%
2015 108 100%
2016 80 100%
2017 90 98.9%
2018 80 98.8%
2019 59 96.6%
2020 77 76.6%
2021 100 96%
2022 93 98.9%
2023 142 99.3%
2024 164 99.4%
2025 377 100%
2026 152 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SECURITY FINANCE CORP

SECURITY FINANCE CORP has accumulated 1,644 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 500 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SECURITY FINANCE CORP reports a 98.2% timely-response rate and has closed 93.4% of cases with a written explanation to the consumer. 6.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SECURITY FINANCE CORP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SECURITY FINANCE CORP have?

SECURITY FINANCE CORP has received 1,644 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SECURITY FINANCE CORP respond to complaints on time?

SECURITY FINANCE CORP has a 98.2% timely response rate to CFPB complaints.

What is the most common complaint about SECURITY FINANCE CORP?

The most common issue reported against SECURITY FINANCE CORP is "Incorrect information on your report" in the "Debt collection" product category.

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