2026 data Public-data reference Official source

Security Finance Corp

2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.0K
Total Complaints
98.2%
Timely Response
0%
Disputed
5.2%
Relief Provided
42
States Active
2012
Since

Data updated June 2026

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.2%
Industry median

Share closed with monetary or non-monetary relief.

Security Finance Corp complaint mix by product

Total complaints: 2.0K

Security Finance Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 719 complaints (36.5%), resolution 7.2% Debt collection 36.5% Credit reporting: 457 complaints (23.2%), resolution 0.0% Credit reporting 23.2% Credit reporting,: 294 complaints (14.9%), resolution 0.7% Credit reporting, 14.9% Payday loan,: 151 complaints (7.7%), resolution 2.6% Payday loan, 7.7% Consumer Loan: 150 complaints (7.6%), resolution 25.3% Consumer Loan 7.6% Payday loan,: 114 complaints (5.8%), resolution 0.0% Vehicle loan: 85 complaints (4.3%), resolution 0.0%
  • Debt collection 719 36.5% – 7% relief
  • Credit reporting 457 23.2% – 0% relief
  • Credit reporting, 294 14.9% – 1% relief
  • Payday loan, 151 7.7% – 3% relief
  • Consumer Loan 150 7.6% – 25% relief
  • Payday loan, 114 5.8% – 0% relief
  • Vehicle loan 85 4.3% – 0% relief

How Security Finance Corp's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 719
Credit reporting or other personal consumer reports 457
Credit reporting, credit repair services, or other personal consumer reports 294
Payday loan, title loan, or personal loan 151
Consumer Loan 150
Payday loan, title loan, personal loan, or advance loan 114
Vehicle loan or lease 85
Payday loan 20
Credit card 7
Credit reporting 6
Credit card or prepaid card 6
Debt or credit management 3
Money transfer, virtual currency, or money service 1
Mortgage 1
Bank account or service 1

Top States

State Complaints
TX 496
GA 270
SC 264
LA 126
AL 120
TN 117
OK 83
MO 65
FL 58
WI 57
NC 57
IL 50
ID 27
NV 24
OH 23
NM 22
UT 21
CA 14
IN 14
MS 14

Top Issues

Issue Complaints
Incorrect information on your report 384
Improper use of your report 253
Attempts to collect debt not owed 218
Took or threatened to take negative or legal action 155
Communication tactics 136
Problem with a company's investigation into an existing problem 99
Problems when you are unable to pay 89
Struggling to pay your loan 79
Problem with a credit reporting company's investigation into an existing problem 70
Improper contact or sharing of info 56
Problem when making payments 55
Managing the loan or lease 49
Written notification about debt 49
False statements or representation 44
Charged fees or interest you didn't expect 28
Cont'd attempts collect debt not owed 26
Repossession 20
Threatened to contact someone or share information improperly 19
Getting a loan or lease 17
Taking out the loan or lease 14

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 32 100%
2014 88 100%
2015 113 100%
2016 86 100%
2017 95 98.9%
2018 94 96.8%
2019 67 94%
2020 83 77.1%
2021 118 95.8%
2022 108 99.1%
2023 165 99.4%
2024 190 98.4%
2025 433 100%
2026 341 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Security Finance Corp

Security Finance Corp's 2,015 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 34.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-25.

Security Finance Corp answers 98.2% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Security Finance Corp.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Security Finance Corp have?

2,015, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Security Finance Corp respond to complaints on time?

98.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Security Finance Corp?

"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.