CFPB · Slower timely-response band
Security Finance Corp
2.0K CFPB complaints · 98.2% timely (slow band) · top issue Incorrect information on your report.
Security Finance Corp answers 98.2% on time (lower third) across 2.0K filings. Relief 5.2% · top product Debt collection. Allegations, not findings.
- Volume rank #221 of 342
- Slower timely-response band
- +16950% filings 2012 to 2026
CFPB relief outcome brief
CCDB company security-finance-corp
5.2% relief · 98.2% timely · 2.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: The Phoenix Recovery Group (5.2% relief)
Security Finance Corp closes 5.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 2.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Security Finance Corp complaint mix by product
- Debt collection 719 36.5% – 7% relief
- Credit reporting 457 23.2% – 0% relief
- Credit reporting, 294 14.9% – 1% relief
- Payday loan, 151 7.7% – 3% relief
- Consumer Loan 150 7.6% – 25% relief
- Payday loan, 114 5.8% – 0% relief
- Vehicle loan 85 4.3% – 0% relief
How Security Finance Corp's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 719 |
| Credit reporting or other personal consumer reports | 457 |
| Credit reporting, credit repair services, or other personal consumer reports | 294 |
| Payday loan, title loan, or personal loan | 151 |
| Consumer Loan | 150 |
| Payday loan, title loan, personal loan, or advance loan | 114 |
| Vehicle loan or lease | 85 |
| Payday loan | 20 |
| Credit card | 7 |
| Credit reporting | 6 |
| Credit card or prepaid card | 6 |
| Debt or credit management | 3 |
| Money transfer, virtual currency, or money service | 1 |
| Mortgage | 1 |
| Bank account or service | 1 |
Nationwide filing states for Security Finance Corp
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 24.6% of this company's filings
Security Finance Corp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 341
- +16950% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 496 |
| GA | 270 |
| SC | 264 |
| LA | 126 |
| AL | 120 |
| TN | 117 |
| OK | 83 |
| MO | 65 |
| FL | 58 |
| WI | 57 |
| NC | 57 |
| IL | 50 |
| ID | 27 |
| NV | 24 |
| OH | 23 |
| NM | 22 |
| UT | 21 |
| CA | 14 |
| IN | 14 |
| MS | 14 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 384 |
| Improper use of your report | 253 |
| Attempts to collect debt not owed | 218 |
| Took or threatened to take negative or legal action | 155 |
| Communication tactics | 136 |
| Problem with a company's investigation into an existing problem | 99 |
| Problems when you are unable to pay | 89 |
| Struggling to pay your loan | 79 |
| Problem with a credit reporting company's investigation into an existing problem | 70 |
| Improper contact or sharing of info | 56 |
| Problem when making payments | 55 |
| Managing the loan or lease | 49 |
| Written notification about debt | 49 |
| False statements or representation | 44 |
| Charged fees or interest you didn't expect | 28 |
| Cont'd attempts collect debt not owed | 26 |
| Repossession | 20 |
| Threatened to contact someone or share information improperly | 19 |
| Getting a loan or lease | 17 |
| Taking out the loan or lease | 14 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 32 | 100% |
| 2014 | 88 | 100% |
| 2015 | 113 | 100% |
| 2016 | 86 | 100% |
| 2017 | 95 | 98.9% |
| 2018 | 94 | 96.8% |
| 2019 | 67 | 94% |
| 2020 | 83 | 77.1% |
| 2021 | 118 | 95.8% |
| 2022 | 108 | 99.1% |
| 2023 | 165 | 99.4% |
| 2024 | 190 | 98.4% |
| 2025 | 433 | 100% |
| 2026 | 341 | 100% |
Source: CFPB Consumer Complaint Database
Security Finance Corp in the slower-timely third
Security Finance Corp's 2,015 logged complaints reach a nationwide footprint - 42 states have at least one filing. Only 34.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-25. Timely response 98.2% sits in the lower third of the corpus.
Security Finance Corp answers 98.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 5.2% with relief; 94.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Security Finance Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Security Finance Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Security Finance Corp (#221 of 342; 98.2% timely; 5.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band